All reviews

Rating Breakdown

  • 5
    91% (815 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2023

Very good customer support. Especially Hana and Emily. also Tony from tech team. Super quick and super helpful !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

très bon service client, avec @Prakash, je suis satisfait il m'ai fait les modification nessaires, merci

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I've been using this app for a while and I recommend it. Good customer service team who are happy to help too.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 9, 2023

Excellent support. Any issues with invoices, they will help within minutes. Would highly recommend these folk!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Muy buena experiencia, la facilidad para personalizar nuestras facturas fue increible. Y cuando tuve un problema para hacer presupuestos (lo que la aplicacion de Shopify Printer no te permite) el servicio tecnico resolvio el problema en al dia. Dejando el template de Presupuestos exactamente como lo queria

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

I was having difficulties with getting an invoice to work, but was helped really quickly with Lydia and William. Great app, always get great help when I need it

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Liz was super helpful and had my Invoice adjustment request sorted out in less than 10 min. Thank you for the help.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

I required assistance due to having a “502 error”, making me unable to print orders or invoices. I got onto customer support and Esther and Gideon were extremely polite and helpful. They have me back up and running within 30 mins. I’m very appreciative and will continue to use Avada for all my ordering/invoicing needs.

Store

Jarvvos

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Hana a été incroyable et a su résoudre mes problèmes ! Je recommande cette appli pour son service client à toute épreuve.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Abby was very qualified professional and helped me to solve all the issues very quickly. Well done! =)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Great system and great customer service. Highly recommend this app. I needed an app to customize invoices and send to customers after an order as well as allow them to download the invoice from their order history. Solved every problem

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Top application, very useful and top support. I had a problem with the template and Abby helped to get solved very fast!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

We have been testing this app for near a month and they support is just superb and very quick and pleasant. they try their best to understand customer needs and propose a solution for it. Lydia was my support agent and Tech guy "Tony" was dev who solved my problem. Jasmine and Esther also helped tremendously. I whole heartily approve of this app.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Super application, je recommande. Service client parfait avec une grande efficacité, merci encore à Jasmine et Tony pour leur aide ☺️

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Très bon SAV Hana à été très à l'écoute et réactive pour régler un problème sur le formulaire. Merci Hana

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

Simple and easy-to-use App, with great customisation. Support is fantastic and responsive. Emily and the development team were very helpful and solved our issue super fast.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Great customer experience by Liz, quick and clear responses. Thank you! Avada delivers quick and easy set up.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Easy to use and fulfil the need of label and invoice printing. Customer support chat bot is always there to solve any issue. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Chat function is always available. Jasmine and her developer fixed my problem straight away. They are always very polite and very patient. We started our store with AVADA and are very happy to continue with them.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

AVADA is very easy to use and useful for my store. The attention of the support is fast and very effective. I recommend it. Thanks, team! :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0