All reviews

Rating Breakdown

  • 5
    92% (598 ratings)
  • 4
    6% (42 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (636)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2023

Great product with a great customer service. We had the chance to be assisted by Emily in setting up our invoicing template which has local and international compliance requirements. Emily ;iaised back and force between us and the dev team until we got the perfect template. I highly recommend Avada.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Very easy to setup & excellent support

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Jasmine was immediate, very detailed and helpful with us while we set up the app. Super straight forward and easy to use.

Store

STORROR

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great support by Anthea - thank you!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Very good application with fast and efficient service !

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Assistance available 24/7 and very kind and efficient to help you solve your issue. Easy to use to edit your invoice but also to save it on a drive which is very useful to have it safe automatically.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Excellent service provided by AVADA, nothing is ever too much trouble. Would highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

This is a great app! Really Great support. I have been relying on this app for our invoices. But what was missing was the customer company name. I got on to the Chat support and Abby was kind enough to help me add it in on the spot. Great support, Abby. Thank you.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 18, 2023

Hana" and "William" nice!

Using app

About 1 hour

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 13, 2023

Great service from Lizz, she was skilled and gave her time and was very patient

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Many thanks to Esther for his help

Store

ebebek

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Great app. Support was helpful and accurate. I recommend this app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Easy to use and quick responses along with pictures to help you navigate through the app.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

The app does exactly what you need of it. The support team are also excellent (special mention to Hana!) who resolved an issue with the integration within minutes.

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

June 29, 2024

Been using Avada for customer invoices and they're amazing with their customer support. They've always assisted me and they're quick to respond whenever I need anything!

Store

AKRYPT

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Estoy encantado con esta aplicación. Recientemente, experimenté un problema técnico y quedé impresionado por la atención inmediata que recibí. Quiero expresar mi sincero agradecimiento, en particular, a Jasmine, quien demostró una atención al cliente excepcional con una respuesta rápida y un enfoque altamente profesional. Además, quiero mencionar a Anivia, la desarrolladora responsable de solucionar el problema, quien mostró una gran habilidad y eficiencia en su trabajo. En general, mi experiencia con esta aplicación ha sido extremadamente satisfactoria y la recomendaría sin dudarlo.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Quick service to make some changes on the PDF invoice Template, Hana was very efficient! Thanks Guy M.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Awesome response.... Thank you

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

I like this app, the templates are simple and effective and look smart. The invoices are all automated so when my customers have their orders fulfilled, they receive VAT invoices. The customer service is exceptional. I had a few queries designing my emails and messing about in the settings and a lady called Hana was very helpful and had fantastic response times (30 seconds).

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 24, 2023

On my second tech support chat, Liz was able to help find the step I was missing in changing order templates very quickly, so that I could get a customer documentation they required right away. It was a perfect experience that took maybe three minutes. Having support right there in invaluable... thanks so much Liz! On my first tech support chat I found the AVADA app works pretty well. With the help of Juliana from technical support, I was able to get the documents I needed for customers up and running in very little time just working with her through the online chat. Great work Juliana!! You really provided excellent service... thanks so much!

Using app

Over 2 years

Total reviews

1

Average rating

4.0