All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2023

great customer service, app is easy to install, and there is a free plan, so that is great to start. thanks you to the team sunny was great to help me

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

Thank you so much to the wonderful team at Avada, especially Esther, Sunny, Tony, Prakash and Jasmine who worked quickly to improve our invoices for us. The customer service was excellent. I highly recommend Avada.

Store

PlanBee

Using app

Almost 3 years

Total reviews

12

Average rating

4.9

5 / 5 Share

March 1, 2023

Very helpful and quick service from Esther, especially considering we are only using a trial version of the app for now, would recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great support and help by Jasmine. She answered all my queries relating to orders and invoices. Really appreciate it.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Nous utilisons AVADA depuis plus d'un an et nous sommes satisfaits. Le service support est performant également et réponds vite aux questions ;)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

We had trouble with filling in some documents. Hana's quick assistance was perefct, we are really satified, thank you!

Store

polder

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Esther and Tony. A Major task is solved. Great Work Keep it up. All the best for your future endeavors.

Store

Pramogh

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 16, 2023

Es la única aplicación que te permite configurar bien los impuestos, te permite enviar una copia al contador por cada pedido y así hacer más automática la facturación. He pasado por muchas aplicaciones de facturas, pero AVADA es la mejor ya que te permite todo. El soporte técnico es rápido y muy eficiente. Sin duda la mejor aplicación de facturas.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Very good app, very good and quick support. Thanks a lot to Esther and Roger who found a solution to my problem very quickly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Started using this app today and installation was quick and easy with Emily's help from the support team! She patiently and amicably walked me through the invoice email instructions and helped install the code via Shopify. Thanks Emily!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Really happy with the whole customer service experience. We have been using Avada for a couple of years without any problems at all or need to contact them. However, just recently, I needed the totals on the invoices set up in a specific way for UK to EU sales (IOSS Compliancy) and Avada were able to help me with this quickly and efficiently. I wouldn't hesitate in recommending Avada for all your customer invoicing requirements.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

Application très bien conçue avec beaucoup d'options. J'ai demandé de pousser la personnalisation du détail de mes factures encore plus loin et l'équipe technique (le technicien se nomme Tony) m'a été d'un très grand secours, disponible, rapide, et efficace. Parfait service après-vente !

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

So far so good, thanks Hana for your quick support! If everything goes as expected we will go for the pro plan.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Very good customer support. Especially Hana and Emily. also Tony from tech team. Super quick and super helpful !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

très bon service client, avec @Prakash, je suis satisfait il m'ai fait les modification nessaires, merci

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I've been using this app for a while and I recommend it. Good customer service team who are happy to help too.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 9, 2023

Excellent support. Any issues with invoices, they will help within minutes. Would highly recommend these folk!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Muy buena experiencia, la facilidad para personalizar nuestras facturas fue increible. Y cuando tuve un problema para hacer presupuestos (lo que la aplicacion de Shopify Printer no te permite) el servicio tecnico resolvio el problema en al dia. Dejando el template de Presupuestos exactamente como lo queria

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

I was having difficulties with getting an invoice to work, but was helped really quickly with Lydia and William. Great app, always get great help when I need it

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Liz was super helpful and had my Invoice adjustment request sorted out in less than 10 min. Thank you for the help.

Using app

6 days

Total reviews

1

Average rating

5.0