Dooroom review for Avada SEO Speed Image Optimize
March 20, 2023
Be aware and stay away! We installed this app and tried automatic improvement for page speed as well as some other automatic functions. The next day our SEO ranking dropped with over 2000 positions down, cathatstrophical for us and after contact with Avada they claim that this is not something that has to do with the changes the app did. We did no other changes and our SEO score is still at this bad level even after trying to invert the changes made. I wish we would have stayed far away from this app.
Hi, We are sincerely sorry for the inconvenience you experience when using our service. While accidents do happen, it's our job to own them by responding quickly and doing everything in our power to help you solve the issue. As mentioned in the feedback, the ranking dropped 1000 positions in your keywords after one day of using our app. I would love to ask for more information to investigate the issue wisely. 1/ What target keywords do you see a decrease in the ranking? What pages(s) are you referring to? We appreciate it if you let us know which tool and how you measure the ranking. The more information we have, the faster we can do to find out the root of the issue. 2/ Our app has two main benefits: optimize store speed (instantly) and ranking (long term). That said, rarely, the ranking drops badly after a night due to an application installed. Note that it takes 3-5 days for Google to index any change made on your site. There are still possible causes, and it is great to have your collaboration to find out exactly the culprit! We are seeking your help to do a full audit to diagnose the problem and repair the process to ensure you won't have to go through anything like this again. I'm confident your next experience with our employees will be up to the high standard that you've come to expect from Avada. We have sent you a follow up email. Please check your email box for details Thank you Avada Support Team
Shopify SEO - On-page audits, Site Performance optimization