Avada SEO Speed Image Optimize for Shopify

Avada SEO Speed Image Optimize

Shopify SEO - On-page audits, Site Performance optimization

Rating

4.9

feedback

7,498

Reviews

chart

#84

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    19%
  • Less than a year
    58%
  • More than a year
    16%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, helpful guidance, and efficient problem-solving skills of the customer service agents, such as Tiana, Penelope, Ricky, Mia, Lydia, and others. The app itself is praised for its user-friendly interface, powerful features for SEO optimization, and the ability to improve website performance. Users also mention that the support team goes above and beyond to tailor solutions to individual needs, making the experience personalized and effective. However, there are a few reviews that mention minor issues or challenges faced, but these are overshadowed by the overall satisfaction with the app and support team.

Highlights

Exceptional customer service provided by support team
User-friendly interface and powerful SEO optimization features
Efficient problem-solving and personalized solutions
Minor issues mentioned in a few reviews
Overall high satisfaction with the app and support team

Rating Breakdown

  • 5
    95% (7,127 ratings)
  • 4
    3% (245 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (87 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 12, 2024

SO Riky the Best Tech for support quality thanks

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

Ricky was very helpful. He even explained in detail some of the meanings that I didn't know. He took me through one by one features regarding fixing issues in product pages for SEO better optimisation results.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

Even on free version the app is very useful and offers a lot of guidance to optimise SEO. The customer support is very good, specifically Kevin was extremely helpful in answering any questions I had :)

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

I recently encountered some issues with the Avada app on my Shopify store, and I reached out for help. Mr. Kevin provided outstanding support! He was incredibly knowledgeable and took the time to understand my issue thoroughly. Not only did he guide me through the troubleshooting process, but he also offered clear and concise explanations that made it easy to follow along. His patience and professionalism made a huge difference, and I felt truly supported throughout the process. Thanks to Mr. Kevin’s assistance, my issue was resolved quickly, and my store is now running smoothly. I highly recommend reaching out to him for any Avada or Shopify-related concerns. He’s a true asset to the team!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service – Ricky is the Best! Avada has been a game-changer for my shops, and a big part of that is thanks to Ricky! The customer service is truly amazing – Ricky is always so friendly and quick to respond, making sure that all my stores run smoothly. No matter the issue, Ricky goes above and beyond to help out, ensuring a seamless experience every time. If you’re looking for top-notch support, Avada and Ricky are the way to go! Highly recommend!

Using app

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Total reviews

4

Average rating

5.0

All reviews

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