Avada SEO Speed Image Optimize
Shopify SEO - On-page audits, Site Performance optimization
Rating
4.9
feedback
7,498
chart
#84
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a month
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Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, helpful guidance, and efficient problem-solving skills of the customer service agents, such as Tiana, Penelope, Ricky, Mia, Lydia, and others. The app itself is praised for its user-friendly interface, powerful features for SEO optimization, and the ability to improve website performance. Users also mention that the support team goes above and beyond to tailor solutions to individual needs, making the experience personalized and effective. However, there are a few reviews that mention minor issues or challenges faced, but these are overshadowed by the overall satisfaction with the app and support team.
Highlights
Rating Breakdown
All reviews
Oct. 12, 2024
Ricky was very helpful. He even explained in detail some of the meanings that I didn't know. He took me through one by one features regarding fixing issues in product pages for SEO better optimisation results.
Oct. 12, 2024
Even on free version the app is very useful and offers a lot of guidance to optimise SEO. The customer support is very good, specifically Kevin was extremely helpful in answering any questions I had :)
Oct. 12, 2024
I recently encountered some issues with the Avada app on my Shopify store, and I reached out for help. Mr. Kevin provided outstanding support! He was incredibly knowledgeable and took the time to understand my issue thoroughly. Not only did he guide me through the troubleshooting process, but he also offered clear and concise explanations that made it easy to follow along. His patience and professionalism made a huge difference, and I felt truly supported throughout the process. Thanks to Mr. Kevin’s assistance, my issue was resolved quickly, and my store is now running smoothly. I highly recommend reaching out to him for any Avada or Shopify-related concerns. He’s a true asset to the team!
Oct. 11, 2024
⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service – Ricky is the Best! Avada has been a game-changer for my shops, and a big part of that is thanks to Ricky! The customer service is truly amazing – Ricky is always so friendly and quick to respond, making sure that all my stores run smoothly. No matter the issue, Ricky goes above and beyond to help out, ensuring a seamless experience every time. If you’re looking for top-notch support, Avada and Ricky are the way to go! Highly recommend!
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