All reviews

Rating Breakdown

  • 5
    95% (7,321 ratings)
  • 4
    3% (249 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (92 ratings)
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3 / 5 Share

Aug. 27, 2024

uygulama acılmıyor. özellikler güzel ama bugun 2.ci sitemde de uygulama acılmıyor

Using app

28 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 15, 2024

Below is my honest review after using app for 3-4 months Pros - 1. Very good customer support 2. This app help to fix on page SEO issues 3. Easy to use 4. It does great job in reducing image file size and also does instant indexing 5. Some times their customer support report the SEO issues to users proactively and take action to get the issues fixed. Cons- 1. You keep encountering many errors in the application even on the basic feature of the SEO app, however they resolve once you report. 2. They don't have mechanism for fixing priority issues off business hours though they have users from around the globe 3. While they call it as SEO suite they only support for on page and technical SEO no support for off page or local SEO which is important for your page to rank top in SERP I am reducing the two stars as i am loosing my time due to issues on the app due to lack of quality check while releasing new versions.

Using app

6 months

Total reviews

3

Average rating

3.0

Developer Reply

Dear Freakysera team, Thank you for sharing your concerns. We apologize for any frustration you may have experienced. Your feedback is valuable to us as we continuously strive to improve our services. While we strive to thoroughly test all new features, occasionally updates from platforms like Shopify can create unforeseen issues. Please be assured that we take your feedback very seriously and will use it to improve our processes. I also want to apologize for the delayed responses you've encountered. This is certainly not the level of service we aim to provide, and we are taking steps to work with our internal team and ensure more timely support in the future. Regarding the concern about custom meta data, please note that this feature is primarily intended for users who utilize the meta tags setting in the search appearance. This feature should only be enabled if you use the Avada's meta tags setting to apply mass meta tags across various pages while still having custom meta tags for specific pages. Since you are not currently using Avada's Meta tags feature, enabling custom meta data for each product or collection is not necessary. I have sent you an email with more detailed information. Please reply to my email so that we can provide you with more personalized support. We look forward to resolving the remaining issues to your satisfaction. Best regards, Esther

3 / 5 Share

April 25, 2024

I have only had this running a very short time, so time will tell, but since I installed Avada SEO and used the image optimization, my site is actually loading slower. It's like the images are thinking before they load. I will revisit this and raise or lower my review in about 10 days at which time I will decide if I am keeping Avada or using something else.

Using app

16 days

Total reviews

1

Average rating

3.0

3 / 5 Share

April 15, 2024

Leaves code when uninstalled, and creates an AVADA Product collection. Better alternatives out there

Using app

About 4 hours

Total reviews

16

Average rating

3.8

3 / 5 Share

March 24, 2024

Using app

1 day

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 21, 2024

No sé si la aplicación es muy efectiva pero el sevicio al cliente esta genial, Emily me ha atendido de maravilla

Store

Salueat

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 1, 2024

Im not finding very intuitive

Using app

4 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Aug. 1, 2023

its a very useful tool, disappointed that most features require a susbcription service, but otherwise good. Staff are extremely helpful and knowledgable with quick and efficient response times, especially Sunny.

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

July 26, 2023

Muito bom, suporte eficiente e rápidos. Obrigado Hana. Estou super satisfeito com o aplicativo, gratidão

Store

LIUSHOP

Using app

2 days

Total reviews

1

Average rating

3.0

3 / 5 Share

April 8, 2023

Not working for me, the app make my site in iphone devices started to have a lot of issues with the images, avada tech support could not fixt it but they always repied on time

Using app

About 1 month

Total reviews

3

Average rating

4.3

3 / 5 Share

April 1, 2023

App is lovely. Perfect SEO solution for shopify stores. However, I will rate it with 3 stars because the subscription is way too expensive! I think a $15 per month sub would be the right price point but that's me. Also, the support is great, Emily has been very helpful and even gave me a free trial for their premium plan. Thanks Emily!

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 12, 2023

This is a great app - I highly recommend it if you store is in one single language. However, if you have 2 or more languages, the meta tags will only be available in 1 language.

Using app

9 months

Total reviews

21

Average rating

4.3

3 / 5 Share

Feb. 13, 2023

Juliana was as helpful as she could be given my multitude of questions. She was patient and provided a lot of information. My issue is not with her but with the app in general. For beginners it is very confusing. It would be very helpful to have a youtube channel or tutorials. The language/terms are all like speaking a foreign language.

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

April 3, 2024

Staff is 5 stars, helping to resolve any issues without long wait in the queue. The free tier of the app is also amazing. UPD: The free tier is no longer include a lot of features that were available before, also the website speed slowed down by a lot. Too bad good the greed took over and now, most of useful features are paywalled.

Using app

About 3 years

Total reviews

2

Average rating

5.0

3 / 5 Share

June 25, 2022

I got this app mostly for image optimization. To be honest its a "meh" because after I have gone back through the images i noticed that alt image text has only been applied to missing pictures that are the main image on the page. Basically it means I have to go through 1800 images by hand, which is why i got the app in the first place. I have not used any of the SEO portions of the app, partly because I have someone working on it, and partly because I was not particularly impressed so far. I plan to explore it to justify the monthly charge however.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

3 / 5 Share

April 26, 2022

I used the app to optimise my images ,since my store speed was pretty slow ,hoping to get it a bit faster.After the process was completed I tested the store speed again and there was no difference.Since I am new to the app I asked an agent in the live chat if the images optimization was suppose to help with the speed and I didn’t quite understand if it was going to ,but then he turned me some other feature (speed related) on and when tested again my site was at 99 for a desktop and 61 for mobile,which was about double of what it was before.Unfortunately without the app the speed would remain like it was and there is no explanation why and what is changed besides turning on that feature.After a few hours I went back to test the website in Google and the speed was down like it was in the past,even I still have the Avada app ,so I am not exactly sure if it’s working and what exactly the app does.

Using app

13 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi, This is Daisy from AVADA Team. Thank you so much for your feedback! I would love to clarify some points below and I hope that it clears your doubt about how our app helps to boost your site speed. The features are Image Optimization, Speed up, Minification, and Lazy Load. It was possible that due to some delay, the app code was not applied instantly at that time when you came back and tested the app. For now, the score is improved as it was when you activated the features. We have sent you a follow-up email for more information. Please check your mailbox. Thank you so much for your collaboration! Best regards, Daisy

3 / 5 Share

Nov. 1, 2023

Update: Nov 2023 Degrading rating due to poor support offered when the app decided to delete and jumble my images across my store. After two weeks of chasing for a reply and being told the tech team 'were looking into it' the end reply boiled down to: 'Sorry after two weeks Shopify deletes any deleted images, it might be us but we think it's you' That's quite insulting, I am quite capable in telling the difference between a black and yellow jumper, or a between two products that have the colour printed on the label in the picture. Also if you can think of a reason why I needed to have multiple copies of multiple pictures across my listings I would love to here your reasoning behind it. It used to be good, now would not recommend. Original Review: Good app, I'm currently on the free plan but at present that works enough for me, will likely change to the paid one in the near future. Rainy and the team were great at helping me with a formatting issue on my HTML sitemaps that caused Google to complain about non mobile friendliness. I think I use pretty much all the features provided now I have had time to really use them. Edit: Nov 2022 I had a small hiccup with the store not redirecting 404's, Jasmine quickly fixed this and all is well once more.

Using app

Almost 3 years

Total reviews

16

Average rating

4.6

3 / 5 Share

June 21, 2021

comment ca peut être possible vue que c'est gratuit je suit vraiment étonner que vous Fassier tous ca

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you for your review on our app. We much appreciate that ❤️ We have sent you a follow-up email. Please check your mailbox to get our update. We hope to have more chances to discuss things further and help you set up the app perfectly. Best regards, Daisy

3 / 5 Share

Feb. 3, 2021

Don't really know much about it...it hasn't increased my site speed at all...yet? Other than that, it received great reviews....hoping it can help us......

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hello, Thank you so much for your review on our app. I’m sure that improving your SEO ranking and site speed, in particular, is one of our company’s main priorities. I would like to have a more in-depth conversation to discuss this matter further. I sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy

3 / 5 Share

Oct. 21, 2020

So far so good. I just downloaded it and I am happy with what i see so far. I will come back in a month and give another review

Using app

Almost 2 years

Total reviews

3

Average rating

3.0

Developer Reply

Hello, I am Daisy from AVADA Team. Thank you so much for your review! We have sent you a follow-up email. Please kindly check your mailbox to receive our guide and tips on how to set up the app properly. Best regards, Daisy