freakysera review for Avada SEO Speed Image Optimize
Sept. 15, 2024
Below is my honest review after using app for 3-4 months Pros - 1. Very good customer support 2. This app help to fix on page SEO issues 3. Easy to use 4. It does great job in reducing image file size and also does instant indexing 5. Some times their customer support report the SEO issues to users proactively and take action to get the issues fixed. Cons- 1. You keep encountering many errors in the application even on the basic feature of the SEO app, however they resolve once you report. 2. They don't have mechanism for fixing priority issues off business hours though they have users from around the globe 3. While they call it as SEO suite they only support for on page and technical SEO no support for off page or local SEO which is important for your page to rank top in SERP I am reducing the two stars as i am loosing my time due to issues on the app due to lack of quality check while releasing new versions.
Dear Freakysera team, Thank you for sharing your concerns. We apologize for any frustration you may have experienced. Your feedback is valuable to us as we continuously strive to improve our services. While we strive to thoroughly test all new features, occasionally updates from platforms like Shopify can create unforeseen issues. Please be assured that we take your feedback very seriously and will use it to improve our processes. I also want to apologize for the delayed responses you've encountered. This is certainly not the level of service we aim to provide, and we are taking steps to work with our internal team and ensure more timely support in the future. Regarding the concern about custom meta data, please note that this feature is primarily intended for users who utilize the meta tags setting in the search appearance. This feature should only be enabled if you use the Avada's meta tags setting to apply mass meta tags across various pages while still having custom meta tags for specific pages. Since you are not currently using Avada's Meta tags feature, enabling custom meta data for each product or collection is not necessary. I have sent you an email with more detailed information. Please reply to my email so that we can provide you with more personalized support. We look forward to resolving the remaining issues to your satisfaction. Best regards, Esther
Shopify SEO - On-page audits, Site Performance optimization