Ranok Inc review for Avada SEO Speed Image Optimize
June 1, 2023
Complete scammers. Everything is set up in such a way that after choosing the 14-day trial period, you thought that all the features of the pro version were still unavailable to you. So you switched to the pro version right away. The very first function I tested, which is adding alt tags to images, doesn't work correctly. Despite clear settings indicating not to overwrite the current text, it still overwrites it. The support team is not helpful at all and says it's supposed to be that way. After just 3 minutes of using it, I asked for a refund. We'll see.
Hi, Thank you so much for taking time to leave us a review. As promised, we are willing to refund the app charge which was triggered by an accident. We are genuinely delighted to learn that the situation has been clarified and we hope that our diligent efforts have showcased our empathy and sincerity in resolving this matter. If you need any further help, please feel free to ask Best regards, Avada Support Team
Shopify SEO - On-page audits, Site Performance optimization