Fandoms'R'Us review for Avada SEO Speed Image Optimize
June 30, 2023
Absolutely TERRIBLE!! DO NOT USE - You have been warned! Lets start, once I'd done all the "basic steps" they tell you to they managed to slow my store down! (Opposite of speed it up!) They have lots of advertising and talk themselves up plenty by putting reviews everywhere. (I'm caused to wonder why they got those!) None of the features actually helped my site. I dropped from a 47 score to a 17 score while using these guys. Someone else mentioned the requests to the site made and I've come across the same issue, they are sending so many requests that it slows everything down. My advice - If you know what to do, do it yourself, otherwise use a different app!
Hi, Thank you for taking the time to share your feedback. We appreciate your honesty, and we're sorry to hear about your experience. At Avada, we strive to provide excellent service, and it's clear we fell short in this instance. We would like to apologize for any inconvenience or frustration you may have experienced. After the thorough investigation from the development team, we have addressed your concern and found out the cause as well as solution for the speed issue. We have sent you an email with detail. Please check your mailbox for further update. Thank you for your collaboration! We look forward to hearing from you soon Best regards, Avada Team
Shopify SEO - On-page audits, Site Performance optimization