Productos Virales review for Avada SEO Speed Image Optimize
May 22, 2024
They have a tool to automatically optimize the speed of your website. DO NOT USE IT. They just completely disabled my website, products can't be added to the shopping cart, I'm losing money every minute, and they told me I have to wait until tomorrow to see a solution. HORRIBLE!!!!
Dear Productos Virales Store Owner, We are truly sorry to hear about the difficulties you experienced with our speed optimization tool. Your feedback is invaluable to us, and we deeply regret any inconvenience this has caused. Our team has thoroughly investigated the issue and made the necessary updates to address it. We have also reached out to you via email with detailed information and steps to ensure your website's performance is optimized. Please know that we are committed to providing the best possible support and service to our users. If there are any further issues or concerns, we encourage you to reach out to our support team directly. We are here to assist you and ensure your satisfaction. Thank you for your understanding and for giving us the opportunity to resolve this matter. Best regards, Esther from Avada Support Team
Shopify SEO - On-page audits, Site Performance optimization