TheFirstScent review for Avada SEO Image Optimizer
April 1, 2025
You google search result will crash suddenly after install the app. They provide no help at all. Absolutely Useless. What make me leave this review is that I paid $348 annually and they downgraded me to free plan with on reason. what?
We're truly sorry that your plan was unexpectedly downgraded. We've already restored your Pro plan in the app – could you please check and let us know if everything looks correct on your end? This was not something we ever intended, and we deeply apologize for the inconvenience. Our team is currently investigating the cause to make sure this doesn't happen again. We would never want to take your payment without delivering the service you signed up for. As for the issue with your search results, we understand how concerning that must feel. You installed the app in 2023, and we couldn’t find any previous messages from you mentioning this. Even though it's unlikely the app caused the drop, we take your concern seriously and are more than willing to help you investigate. Please reply to our email so we can look into this together.
