Botánica Orisha review for Avada SEO Speed Image Optimize
June 18, 2024
I installed and some images disappear from my landing page which is understandable, but i kept looking and some settings were changed. the price for my products disappeared from the store and when I asked them about it they told me they couldn't fixed that it was due to the program to be honest my store just got slower. I also try the free trial but since I did not like the app I uninstalled and still haven't gotten any emails from my cancel subscription. Wish me luck
Dear Botánica Orisha store owner, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with Avada SEO Speed Image Optimize and understand your frustrations. We've investigated thoroughly. Our findings indicate that our app's code was completely removed from your theme, making it unlikely that these issues originated from the app. Nonetheless, we are committed to resolving these issues and ensuring your satisfaction. I've sent you an email. Please reply to my email for further assistance. Additionally, I can confirm that your subscription was canceled at the time you uninstalled this app. Thank you for your patience and understanding. We look forward to hearing from you soon. Best regards, Esther - Customer Success Lead
Shopify SEO - On-page audits, Site Performance optimization