adora archive review for Avada SEO Speed Image Optimize

1 / 5

Aug. 11, 2024

tried speeding up my website and it completely ruined it. Would not recommend

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback, and we're truly sorry for the inconvenience this has caused. We understand that our speed-up feature might have affected your website negatively. This feature can sometimes cause issues depending on the unique combination of your theme and other third-party apps you may be using. Each theme has its own unique structure, and when combined with other apps, the speed-up feature might not always be compatible with certain elements. However, our technical support team is always ready to assist in ensuring that the app works seamlessly with your website, considering the presence of other apps. We also apologize for the delay in providing a solution at that time. The customer support agent who assisted you was new and did not handle the situation as well as we would have hoped. We sincerely regret this and appreciate your understanding. At Avada, we always prioritize our customers, and we would love the opportunity to assist you further. If you ever consider using our app again or need SEO advice, even without using our app, please feel free to contact us. We will do our best to support you with anything within our capabilities. Best regards, Esther Avada Customer Success Lead

Avada SEO Speed Image Optimize for Shopify
Avada SEO Speed Image Optimize
4.9 star
7,667 reviews

Shopify SEO - On-page audits, Site Performance optimization

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