VelvetKay review for Avada AI SEO Suite Optimizer

Thank you for sharing your experience. We’re truly sorry for the frustration this situation caused. We’d like to gently clarify that image reverting is available for all merchants, including those on the FREE plan. Because reverting images is a technically sensitive process and can carry certain risks if done incorrectly, it is handled with the support of our technical team to ensure everything is restored safely. During the conversation, our support team explained the revert process and offered assistance to restore the images safely. At the same time, the issue was described in general terms as the images being “ruined,” without specific details on what had changed (such as sharpness, colors, or cropping). Without clearer details, it was difficult for us to confirm whether the changes were directly related to image optimization. That said, we take feedback like this very seriously. Based on cases like yours, we’ve improved our workflow, and our CS agents can now assist merchants in restoring images back to their original Shopify-uploaded state more quickly and smoothly. We appreciate the feedback and will continue improving both our product and support experience.