yiru.jewellery review for Avada AI SEO Image Optimizer

Hi yiru.jewellery, We’re really sorry for the confusion and frustration this situation has caused. In your case, the billing cycle may have already started before the app was uninstalled. If an app is uninstalled or downgraded during an active billing cycle, Shopify will still include the full app charge in your next monthly Shopify invoice. This is standard billing behavior applied to all subscription-based apps on Shopify. For more details, you can refer to Shopify’s official documentation here: https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges#app-billing-cycles That said, we have now processed a refund for the unused days starting from the date you uninstalled the app. Please kindly check your account, and feel free to reach out if you need any further assistance. We truly appreciate your understanding and thank you for giving Avada a try. Best regards, Avada Team