Screen Print Direct review for Avada SEO Speed Image Optimize

Hello, I am Daisy from AVADA Team. We have received your review about our SEO Suite app on Shopify store that said you had trouble when removing the code. Firstly, I am truly sorry to hear that you have not had a great experience with our app. It should not have happened before! Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue? I would love to ask for your permission to clear our your problem as follow: There are 2 options to remove the app code: Automatically or Manually (http://prntscr.com/wnv8b4) There may have some pieces of code left on the site even you use the automatic option. In fact, after uninstalling almost all Shopify SEO apps, the code still remains on your website. That is because of how some features like meta tags or structured data from most SEO apps, which inserts snippets into your theme. Therefore, we need to do an extra step to edit theme (file liquid template) and get them removed. We have sent you a follow-up email. Please kindly check your mailbox to get our update and solution. Thank you so much for your generous support! I am looking forward to hearing from you soon. Best regards, Daisy