SCENTMORE review for Avada SEO Speed Image Optimize

1 / 5

Oct. 5, 2023

UPDATE: Still horrible. Horrible service. Horrible product. Horrible effort to try to fix own efforts. Have spend so much money for them to simply destroy my shop multiple times. They keep you in the wheel by worsening your site even more if you happen to delete their app. Very smart indeed. Avada made our site around 30 % slower and destroyed crucial functionality on our website. We asked for help to increase our Google pagespeed score that was 33/90. Avada asked for access to the store. The developers messed the code up, and destroyed crucial apps from our store - my search field. After the changes that was supposed to increase our pagespeed score, the edits and code that Avada inserted DECREASED our pagespeed by around 30 %. While it was 33/90 before contacting Avada it was 20/70 after Avada messed with our code. We contacted Avada multiple times in order to get it resolved, without anyone being able to fix the issues they created themselves. We were basically left with a "sorry, we can't do it." One of the times editing our store they were able to get our search field back for a brief moment. After messing with the code again, they destroyed that again. Meanwhile Avada has indirectly tried to blame us for the mistakes, indirectly claiming that we had changed the theme (which we had not) and tried to blame that as the reason for the lower scores, although the theme has not been changed at any time. As I am writing the issues has still not being resolved, and has potentially led to lots of losses for us, as we now have a substantially slower site and our search field is not working due to Avadas mistakes. After 4 attempts (!) without being able to get the score back to what it was, and not being able to get our search field back I have now decided to delete the app and all the coding in hopes of it resolving the issue. Let's see. Absolutely incredible. And we had the premium plan. Also, the "speed up" changes on the app itself does not work - not any of them will increase your site speed - at least not our site. WE cannot comment on the other features, as we have not tested those.

Using app

Over 1 year

Total reviews

7

Average rating

3.9

Avada SEO Speed Image Optimize for Shopify
Avada SEO Speed Image Optimize
4.9 star
7,693 reviews

Shopify SEO - On-page audits, Site Performance optimization

Shopify App Store