Rating

4.9

feedback

1,464

Reviews

chart

#960

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    11%
  • Less than a month
    16%
  • Less than a year
    46%
  • More than a year
    23%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with a consistent theme of exceptional customer service and quick response times. Users praised specific support team members like Hana, Audrey, William, and others for their outstanding assistance in resolving issues and customizing the app to suit their needs. The app itself was described as efficient, user-friendly, and offering great features for managing size charts on e-commerce stores. Customers appreciated the ease of setup and the ability to create custom size guides.

Highlights

Exceptional customer service and quick response times
Efficient and user-friendly app features
Customization options and ease of setup
Specific praise for support team members like Hana, Audrey, and William
Positive experience with resolving issues and customizing the app

Rating Breakdown

  • 5
    95% (1,388 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 8, 2025

Apenas estamos comenzando a utilizar la app para mostrar una guía de tallas para nuestros cinturones. Hemos tenido algunos problemas iniciales, pero la asistencia vía chat con Hana ha hecho que todo funcionase muy rápidamente. Gracias, Hana!

Store

Re-Cuir

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por compartir tu experiencia! Nos alegra saber que Hana pudo ayudarte a resolver rápidamente los problemas iniciales. Apreciamos mucho tus amables palabras y se las haremos llegar como reconocimiento. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos siempre aquí para ayudarte!

5 / 5 Share

March 6, 2025

Very good app and support is always available when problems arise during use. Many thanks to Anna for her patient help. Recommended!

Store

QOU

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that you find the app useful and that Anna was able to provide you with patient and helpful support. We’ll be sure to share your feedback with her as encouragement. If you ever need any further assistance, feel free to reach out. We're always happy to help!

5 / 5 Share

March 6, 2025

Thank you so much for your quick support! My issue was that the size guide wasn't showing on the product pages, but you fixed it, and now it’s visible again. I really appreciate how fast you resolved it!

Store

MUYEC

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're glad to hear that we were able to resolve the issue quickly and get the size guide visible again on your product pages. We truly appreciate your recognition of our fast support. If you ever need any further assistance, don’t hesitate to reach out. We’re always here to help!

5 / 5 Share

March 5, 2025

Great app, and thanks to Hana and Andrew for helping me figure it out quickly!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re thrilled to hear that Hana and Andrew were able to assist you quickly and effectively. We’ll be sure to share your kind words with them! If you ever need any further assistance, feel free to reach out. We’re always happy to help!

5 / 5 Share

March 4, 2025

Simple d'utilisation, support très réactif, affichage correct. Je recommande l'application sans hésiter

Store

Kellano

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez l'application simple à utiliser et que notre support a su répondre rapidement à vos besoins. Votre recommandation nous fait vraiment plaisir ! N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. Nous serons toujours heureux de vous assister.

All reviews

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