All reviews

Rating Breakdown

  • 5
    96% (729 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (711)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2026

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2026

Compare to other upsell apps the customer support is way more experienced. Always help me to fix things quickly. Susan helpfulness is amazing. Keep going!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2026

Susan was superb at assisting me, very helpful and responsive. Resolved my issues in minutes!

Store

EasyGut

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2026

First app I found that flawlessly adds free gifts to the customer's chart, without the need for a pop-up or prompt. Just works silently in the background. It's also great that the free gift is added even when the trigger product is added to cart via a different upsell app. Other apps only add the gift to cart if the trigger product is added from its own product page. Support is super responsive by the way, thanks Susan!

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

May 8, 2026

The customer support is very good and my confusion is solved within just a few seconds

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

SO happy to have found this app! Susan is very helpful if you need any assistance at all

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

Love the app and the customer support is amazing

Store

nèvo

Using app

15 days

Total reviews

6

Average rating

3.2

5 / 5 Share

May 6, 2026

I had a small issue while using the app, but customer support responded quickly and solved it right away. The app also offers many great features. Highly recommended!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2026

Great product, working perfectly

Store

SYLVOX

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2026

Excellent upsells and add ons. Would definitely recommend.

Store

ALDORA

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2026

susan risponde a tutte le mie domande stressanti :)

Using app

3 months

Total reviews

11

Average rating

3.8

5 / 5 Share

May 4, 2026

Por enquanto parece uma aplicação gratis q toda a gente devia usar

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Had a glitch on the apps features, contacted the support team and they replied and fixed it instantly. Very fast response. Amazing app that highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2026

Best customer servive

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2026

love it, annie is great

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2026

clean l'appli fait son job

Store

Shavya

Using app

13 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2026

The app works as described, which is great, but the team behind the app is what makes it incredible! Big thank you to Jasmine and Lias for being so prompt and helpful. Highly recommend.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2026

Amazing app and even better support! The AOV.ai app works great and is very flexible for setting up promotions like free gifts and cart value offers. Everything is easy to configure and integrates perfectly with my store. What really stands out is the support. Jasmine helped me quickly and even enabled a custom backend setting so the free gift is calculated based on the final price after discounts, which made a huge difference for my setup. Super fast, helpful, and professional support. Highly recommended! Thanks again Jasmine

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2026

I have been really impressed with AOV.ai so far. The app is powerful, easy to work with, and gives you a lot of control over offers, gifts, widgets, and promotion features. What really stood out though was the support team. Thea and Susan were both incredibly helpful, quick to respond, and happy to make small changes so the app matched the look and feel of my Shopify store. They helped enable features, match the theme colours, adjust badges, check the side cart gift setup, and look into custom styling so everything felt more aligned with my brand. For a small business, that kind of hands on support makes a huge difference. It feels like the team genuinely wants the app to work well for your store, not just install and leave you to figure it out. Great app, great support, and definitely worth trying if you want to increase AOV with gifts, offers, and upsells.

Using app

About 4 hours

Total reviews

4

Average rating

4.5