Rating

4.9

feedback

819

Reviews

chart

#450

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    18%
  • Less than a month
    27%
  • Less than a year
    44%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the quick response times, helpfulness, and efficiency of the support staff, mentioning specific names like Audrey, Hana, Alyssa, and Sonny. The app itself is praised for being user-friendly, customizable, and effective in increasing average order value and sales through features like BOGO deals, free gifts, and dynamic discounts. Users also mention the ease of setting up promotions and the variety of options available for creating enticing offers. However, there was one negative review mentioning a potential issue of old campaigns being activated without user knowledge, leading to customer dissatisfaction.

Highlights

Exceptional customer service and quick response times
User-friendly and customizable app features
Effective in increasing average order value and sales
Variety of options for creating enticing offers
Potential issue of old campaigns being activated without user knowledge

Rating Breakdown

  • 5
    95% (774 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2025

i migliori

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Customer support is fantastic, even as a free user. So far I received help from Alyssa, Alicia, Jasmine and Maison. All of them are super friendly and really do their best to assist you as good as possible.

Store

Furfun

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

Hana has been very helpful, and it’s been a nice experience using this app!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2025

We’ve just scheduled our first Free Gift campaign using this app, and the setup process was incredibly smooth and intuitive. Everything was easy to configure, with clear options and user-friendly design. We’ll update our review once the campaign goes live and we start seeing results, but so far, it’s been a great experience!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Very supportive in solving issues or questions!

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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