Rating

5.0

feedback

757

Reviews

chart

#449

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    36%
  • Less than a month
    23%
  • Less than a year
    23%
  • More than a year
    1%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the quick assistance and responsiveness of the support team, mentioning specific team members like Jasmine, Susan, Annie, and Tiffany for their outstanding help. The app is praised for its ease of use, quick setup, and effectiveness in increasing Average Order Value (AOV). Users also mention the app's features like cart drawer, upsell and cross-sell capabilities, free shipping bar, and discounts, which have contributed to enhancing their store's performance. However, there are a few mentions of minor bugs and limitations in functionality for complex bundles, but these issues were addressed promptly by the support team.

Highlights

Exceptional customer support
Ease of use and quick setup
Effectiveness in increasing AOV
App features like cart drawer, upsell, cross-sell, and discounts
Minor bugs and limitations in functionality

Rating Breakdown

  • 5
    96% (729 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (711)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 9, 2026

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2026

Compare to other upsell apps the customer support is way more experienced. Always help me to fix things quickly. Susan helpfulness is amazing. Keep going!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2026

Susan was superb at assisting me, very helpful and responsive. Resolved my issues in minutes!

Store

EasyGut

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2026

First app I found that flawlessly adds free gifts to the customer's chart, without the need for a pop-up or prompt. Just works silently in the background. It's also great that the free gift is added even when the trigger product is added to cart via a different upsell app. Other apps only add the gift to cart if the trigger product is added from its own product page. Support is super responsive by the way, thanks Susan!

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

May 8, 2026

The customer support is very good and my confusion is solved within just a few seconds

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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