Rating

4.9

feedback

556

Reviews

chart

#516

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    34%
  • Less than a month
    24%
  • Less than a year
    23%
  • More than a year
    1%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by team members like Susan, Tiffany, Macy, Dana, and Annie. Users appreciate the app's functionality, ease of use, and the quick response times from the support team. The app is praised for its ability to help merchants set up promotions, discounts, and free gift offers seamlessly. Users also mention that the app has helped increase their average order value and has been instrumental in running successful campaigns on their Shopify stores.

Highlights

Exceptional Customer Support
Ease of Use
Increased Average Order Value
Seamless Promotion Setup
Responsive Support Team

Rating Breakdown

  • 5
    95% (529 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 97% (537)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 12, 2025

very efficient and always available to help!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Great app - had led to higher AOV and increased sales volume :)

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Firstly, I've quite literally tried every gift app on the platform, and this is the only one that gets the job done right, and secondly - the support from Susan and the team was so far above any beyond anything else I've experienced with Shopify Apps :)

Using app

About 13 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

I was having an issue with BXGY because I am very new to this app, but Susan found the reason of the issue and help me find the right setting. thanks Susan :)

Using app

38 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Great customer service during the set up, would recommend

Using app

About 19 hours

Total reviews

1

Average rating

5.0

All reviews

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