All reviews

Rating Breakdown

  • 5
    96% (682 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (672)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 21, 2023

Lydia has provided exceptional customer support by patiently explaining each step and personally assisting me in troubleshooting. As I was unfamiliar with the functionality, she went above and beyond to ensure my understanding and satisfaction. Her dedication and helpfulness have made my experience highly satisfactory.

Using app

About 3 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 19, 2023

Es muy fácil de usar, solo es cambiar los textos. Tenia una duda y Abby fue quien me ayudo a resolver dudas, lo hizo rapido a traves del chat.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

L'application est pratique pour une application gratuite c'est super ! L'assistance est super aussi ils ont pu m'accompagner tout le long et répondre à toute mes questions. Je recommande à 100% !

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

The technician, Anthea, was very helpful with a problem I couldn't solve.

Store

IVACHY

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

I just installed the app. So far everything looks nice. Customer support is quite good. What I specifically find good is that you have the chance to add custom css and therefore a lot better control on design of the popup to match it with brand.

Using app

About 2 hours

Total reviews

10

Average rating

4.9

4 / 5 Share

Nov. 11, 2023

Perfecta para tuneles de ventas y la atención al cliente de Hana muy buena!

Store

DECAT

Using app

29 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 8, 2023

great support, makes a lot of things work :-)

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

I just started using the app. It's great that they have such a caring team free of charge. I especially thank "Liz" for her support. I recommend this application to everyone.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Early days, but it's very easy to do once you're up and running. Extremely helpful support from Jasmine & William as well. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Great support by Esther!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

i highly recommend using upsell cross app , great tool for marketing the customer service is awesome specially EMILLY thaks all

Using app

1 day

Total reviews

22

Average rating

4.8

5 / 5 Share

Oct. 3, 2023

This app is really easy to set up and the team are very responsive when you need any help. I look forward to seeing how this app helps our store to grow.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

Hana was really helpful, solved my problem 5 stars.

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

We just installed the app and we have a little issue with placing the upsell offer just below the product description, we have a quick assistance in real time with their support member named Esther, and she gave us a very kind and effective attention and now everything is working perfect.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Recommendation to Others: I've recommended this app to all my fellow Shopify store owners. It's been a game-changer for me, and I believe it can do the same for you.

Using app

12 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

It was a great help with my problem. Thanks Hana.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

I spoke with jasmine ,a member of the support staff and she delivers a quick and knowledgeable response. The App has everything you need for your upsell campagne.

Store

Update

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Just installed this app and encountered some issue, but Jasmine was superb and helped me solving all the questions and problems!

Using app

About 4 hours

Total reviews

3

Average rating

3.7

2 / 5 Share

Sept. 11, 2023

I have installed and uninstalled this app several times. The images on the appstore is very appealing. However I cannot reach some of the screenshots shown there. And in some other cases, the pop-up is not shown on the page(s). Help pages are not quite well. I requested support via chat. There are two cases in there: A.They request store access and provide no response for 48 hours or B.No response at all. Overall I plan not to use it.

Using app

About 15 hours

Total reviews

11

Average rating

2.8

5 / 5 Share

Sept. 11, 2023

Emily was very helpful with figuring out how to use the app.

Using app

44 minutes

Total reviews

1

Average rating

5.0