Axe Checkbox Upsell Order Bump
Upsell Checkbox Order Bump
Rating
4.8
feedback
43
chart
#2,020
All reviews
Rating Breakdown
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Aug. 29, 2024
I use this app in other stores too! I always get good help when I have a problem. I've been using this app for months now!
Aug. 7, 2024
Those people know what they do, their app is immensly helpful and their kind. What else do you want? Plus it's pretty much free, like cmon Edit: Ralph is a G
May 27, 2024
Great idea, such bad service. Had this on my site for three weeks and was told that the analytics didn't work and that it would be fixed at the weekend (three weekends ago), didn't get fixed but the app then stopped taking the ticked items over to the checkout - so lost income due to the app not working. In the end I was told that they have over 200 customers and that my issue would get looked at, but they had other issues that needing looked at first. Was told to then uninstall and reinstall and app stopped working altogether.
Hey, Thank you for your feedback. We appreciate you bringing this to our attention, and we fully acknowledge that we fell short of your expectations. As a small team of two developers, we strive to provide the best service possible. Unfortunately, during my co-founder's vacation, a bug emerged with the new features I released, which I managed to fix right after our chat. I sincerely apologize for the inconvenience this caused. Your experience highlighted critical areas where we need to improve. We take full responsibility for the issues you faced, and we are committed to learning from this to prevent it from happening again. To make amends, I have sent you an email and will ensure that everything works seamlessly this time. Your satisfaction is our priority, and we would be grateful for another chance to serve you better. Thank you again for your candid feedback, Sincerely, Ralph Co-founder of Axe Commerce
May 22, 2024
Ralph just helped me setting up my Checkbox. Very helpful and fast costumer support. Much appreciated Ralph. Thank you!!
You're very welcome, always here to help - Ralph
March 14, 2024
A new, evolving plugin that is worth every penny. What started as a basic fix for add-ons just keeps getting better. Developer is actively working and took our suggestions and turned them into a reality. Add multiple check boxes for items that usually pair well with other items. Remove the check box if it is out of stock automatically to prevent order delays. Take it for a test ride. We've sold a lot of extra product because of it.
Thanks for your amazing and detailed review !
March 2, 2024
Hey, how do I contact customer support. I can't install the app, I get error: Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail my email: [email protected]
Jan. 26, 2024
It works perfectly well and the customer support is always there to figure something out for you when you need help! Amazing App
Thanks a lot!
Jan. 16, 2024
Great support. Couldn't get the widget to show and got a quick response. Problem solved.
Dec. 19, 2023
J'utilise cette application d'upsell sur Shopify et je suis comblé ! L'upsell discret sur la page produit est parfait et ne perturber pas l'expérience d'achat. Mention spéciale à Ralph du service client, toujours là pour aider et optimiser. Une solution efficace, simple et un support au top !
Nov. 20, 2023
Great app & quick support. It adds a bunch of revenue to your store if used right.