Axe Checkbox Upsell Order Bump
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UPDATE: The app stopped working as it should and support has not been good since. Don't know what happened but it just went blank.
Wow, you have left us speechless. Thank you so much for your more than kind words. Its reviews like this that keeps us going and wanting to provide even more value. Can't wait to show you what we have in store with our next updates! - With love from Ralph & Aksel
This app offers a unique upsell strategy I haven’t seen in other apps. It’s easy to use, well-designed, and doesn’t compete with traditional upsell tools—it complements them. Plus, the team is incredibly responsive to feature requests. Highly recommend!
Hey! Thanks for leaving us this detailed review! We really enjoyed chatting with you and hearing your feedback when it came to improvements on our app. If you ever need anything else, don't hesitate to reach out and I'd be happy to help! Happy selling! Ralph | Axe Checkbox Upsell Co-founder
Doubles user's cart. Settings of the app are not intuitive. I am a developer so it means for other users it can be more frustrating. For example the upsell adds to cart every time user visits a product page, which called a feature, not a bug. And you should know about it being present and disable it to not mess the user's cart Other thing which is why I removed the app from my store is it doubles the cart. I mean product A is on the website. Product B is upsell. User taps add to cart and 2pcs of product A are added to the cart. Product B is added also, which is expected, but not 2 pcs of A. Happens often. Overall bad app
Hi there, Thanks for sharing your feedback. We're sorry to hear about the challenges you've experienced. We understand how frustrating unexpected cart behavior can be. We strive to ensure our app works smoothly with a wide range of themes and apps, and our team is always ready to help resolve any issues. We actually reached out via support to better understand your concerns and offer assistance, but we didn’t hear back. When users contact us, we go above and beyond to troubleshoot and tailor our solutions—as evidenced by the many 5‑star reviews from our satisfied customers. Sometimes, given the vast variety of store setups, certain conflicts can arise, and we’re committed to addressing them when we have the chance to work together. If you ever decide to give us another try, please don’t hesitate to reach out. We’d love the opportunity to help get everything working perfectly for your store.
Fantastic app, exactly what we need and Ralph was unbelievably helpful (and quick) in updating a feature for us so we could use it for our needs. Couldn't recommend more. 5*
Very good app, I love use it, custom service is good too.
Great tool for upsells, Ralph from customer care was fast and kind to guide us through the setup!
Muy buena aplicación, tenia una duda y el soporte me respondió al instante, gran trabajo al crear esta app
Setup and configuration of this App is so easy and it matched my theme perfectly. Ralph was exceptionally helpful with some live chat support, even on a Saturday evening. A fantastic App and given the responsiveness of the support I would highly recommend it. They are really keen to hear customer feedback and look for suggestions on what you need as a Shopify merchant. Feb-2026: The team continues to be exceptional with their assistance following a theme update causing an issue with the App behaviour. Contacted, helped and resolved in under 30 minutes, simply brilliant. Great team.
I love the app and its easy use—awesome support from Ralph.
I use this app in other stores too! I always get good help when I have a problem. I've been using this app for months now!
Always helful and the app works great!
Great idea, such bad service. Had this on my site for three weeks and was told that the analytics didn't work and that it would be fixed at the weekend (three weekends ago), didn't get fixed but the app then stopped taking the ticked items over to the checkout - so lost income due to the app not working. In the end I was told that they have over 200 customers and that my issue would get looked at, but they had other issues that needing looked at first. Was told to then uninstall and reinstall and app stopped working altogether.
Hey, Thank you for your feedback. We appreciate you bringing this to our attention, and we fully acknowledge that we fell short of your expectations. As a small team of two developers, we strive to provide the best service possible. Unfortunately, during my co-founder's vacation, a bug emerged with the new features I released, which I managed to fix right after our chat. I sincerely apologize for the inconvenience this caused. Your experience highlighted critical areas where we need to improve. We take full responsibility for the issues you faced, and we are committed to learning from this to prevent it from happening again. To make amends, I have sent you an email and will ensure that everything works seamlessly this time. Your satisfaction is our priority, and we would be grateful for another chance to serve you better. Thank you again for your candid feedback, Sincerely, Ralph Co-founder of Axe Commerce
A new, evolving plugin that is worth every penny. What started as a basic fix for add-ons just keeps getting better. Developer is actively working and took our suggestions and turned them into a reality. Add multiple check boxes for items that usually pair well with other items. Remove the check box if it is out of stock automatically to prevent order delays. Take it for a test ride. We've sold a lot of extra product because of it.
Thanks for your amazing and detailed review !
Great app with a friendly and knowledgeable support team! Would recommend.
Great support. Couldn't get the widget to show and got a quick response. Problem solved.
Great app & quick support. It adds a bunch of revenue to your store if used right.
great app! Simple and effective, customer support is good!
Awesome support by Ralph, setting expectations for future features honestly and dedicatedly, helped me multiple times with some adjustments and overall this is simply the only app with the kind of design and functions I needed. Hope that more than 1 checkbox addon per product and a 'more details' link will be available soon, but take your time :) Your app is awesome! Keep up the great work!
Great app! Helps increase your AOV. I had a little request and Ralph made it happen. Thank you! Recommended.
Really the only app that we found that does this so comfortably. You can also edit the CSS to make it fit your shop. Also, when we wanted some help with the position, we got a response and solution in just a matter of minutes from Ralph. Really appreciate it and the app is awesome and does what its supposed to. Maybe some more preset icons would be cool in the future.
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