All reviews

Rating Breakdown

  • 5
    86% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (2 ratings)

Reviews with Text

  • 100% (14)
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1 / 5 Share

Jan. 14, 2026

Kept seeing ad after ad on meta for this software so decided I'd give it a try, took a while just to be able to sign up, but finally got it working and went to install, the pixel won't connect to my store, gives me an error "Invalid value for type in block 'product_upsell_jNmgXm'. Type must be defined in schema." Sent to support 2 weeks ago, they responded a week later saying to uninstall and re-install and try again, lol, did that, still same error. Still waiting on support to escalate this to a developer like it should have been. If they resolve the issue or at least give me a real response I'll revise/update this review.

Using app

--

Total reviews

6

Average rating

3.0

1 / 5 Share

Oct. 22, 2025

Platform blew through entire budget in a matter of one hour. Support admits that their platform is "volatile" in the beginning. So the paying customer suffers?! They also replied to my review saying "reach out to support." I already did and got no reply. Thanks for that generic response.

Using app

1 day

Total reviews

3

Average rating

2.3

Developer Reply

We are sorry you are frustrated with your experience with Axon. Please reach out to support at https://ads.axon.ai/support/contact-us and someone will help you