Rating

4.8

feedback

122

Reviews

chart

#3,192

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    25%
  • Less than a year
    65%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality for B2B solutions, excellent customer service, and quick response times. Users appreciate the support team, particularly mentioning Emma, Joy, Jena, and Jennie, for their knowledge, patience, and responsiveness. The app is highlighted for its ability to handle B2B functions like Net Terms purchasing without the need for an enterprise-level subscription. However, there are a few mentions of the app not being as intuitive on the back end and requiring additional installations for customization.

Highlights

Positive feedback on the app's functionality for B2B solutions and Net Terms purchasing
Praise for the excellent customer service and support team, including Emma, Joy, Jena, and Jennie
Quick response times and fast issue resolution
App's affordability and value for the features provided
Some users find the app less intuitive on the back end and requiring additional installations for customization

Rating Breakdown

  • 5
    95% (116 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 8, 2024

App features work very well, beyond my expectation and their support is outstanding. Would 100% recommend it!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

We only recently started using this app, but the response time and service has been impeccable so far. I barely had time to go fetch a cup of coffee before Jolie made sure the problems I had sunk into the ground and disappeared. The app itself is pretty straight forward and easy to get into. We have yet to launch, but I am not worried about solving any issues that may or may not arise in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

The App has everything we need to complement our sales to wholesalers. And the support is excellent. After trying other apps for wholesalers, we have decided to stick with this one.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

As someone who is not an experienced developer, it's refreshing to get the attention and help that this App's team provided. I was helped by Emma, one of the nicest, most knowledgeable, and patient customer service reps I've experienced in the Shopify app world. The problem ( a theme issue ) was resolved in minutes. I appreciate you, Emma!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

I am very impressed with this app. I was looking for a simple B2B solution that offers net terms to my customers. There are other apps out there, and I tested 2 others before settling on this one. I really didn't want to have a separate portal but Emma quickly helped me understand the flexibility of the app to use net terms solution without using the portal. Emma has been amazing helping me to set things up - it wasn't entirely intuitive but I think that's because there are so many configuration settings. But once you get the idea it makes a lot of sense! Emma and the tech team were very responsive and helpful. I am a happy camper!

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are thrilled to hear that you are impressed with our app and the service you received from Emma and our tech team. We are delighted that you found the app flexible and helpful in offering net terms to your customers. Thank you for your kind words!

All reviews

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