Rating

4.9

feedback

149

Reviews

chart

#1,841

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    46%
  • Less than a year
    45%
  • More than a year
    3%

Reviews Summary

The BSS B2B Quote app has received overwhelmingly positive reviews for its exceptional customer support and functionality. Users praise the attentive and quick support team, with specific mentions of team members like Jonas, Emma, and Louis who have been extremely helpful. The app itself is highlighted for its ability to streamline B2B processes, manage quotes efficiently, and provide a user-friendly interface. Customers appreciate the quick responses, prompt issue resolutions, and the willingness of the support team to go above and beyond to meet their needs. However, there are a few mentions of issues with setup complexity and limited weekend support.

Highlights

Exceptional customer support and responsiveness from team members like Jonas, Emma, and Louis
Efficient B2B process management and streamlined quote handling
User-friendly interface and quick issue resolution
Praise for the support team going above and beyond to meet customer needs
Some mentions of setup complexity and limited weekend support

Rating Breakdown

  • 5
    94% (140 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 97% (145)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 5, 2025

We’ve had an excellent experience with the B2B support team! They were incredibly responsive, helpful, and patient throughout the process. They guided us step-by-step, helped implement custom adjustments, and always replied quickly with clear explanations. We truly appreciate the dedication and the level of service. Highly recommended — thank you for the amazing support!

Store

Using app

--

5 / 5 Share

Oct. 23, 2025

The BSS B2B Quote support team has been incredibly attentive and quick to resolve my requests. I explained what I needed for my store, and they made sure everything was done exactly as I asked. They were patient, clear, and kind throughout the entire process. You can tell they truly listen to their customers and focus on real solutions, not generic replies. I’m very satisfied with their service and highly recommend this app!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing 5-star review! We’re thrilled to hear how satisfied you are with the BSS B2B Quote app and our support team. It’s wonderful to know their patience, clarity, and attention to detail made a real difference. We’ll keep listening closely and focusing on real solutions to support your success! 🚀

1 / 5 Share

Oct. 11, 2025

Nightmare to set up. No support as they don't work weekends!

Using app

1 day

Total reviews

5

Average rating

3.4

Developer Reply

We’re sorry to hear that the setup process was frustrating and that you couldn’t reach us over the weekend. Our team doesn’t operate during weekends, but we’ve since followed up to provide full support. Please kindly check your live chat messages — we’re ready to help make sure everything works smoothly now. And if you have any further feedback or ideas, don’t hesitate to reach out anytime. Thank you for sharing your experience; it truly helps us improve both our app and support service.

5 / 5 Share

Oct. 10, 2025

This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.

Store

Bejade

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We’re thrilled the app helps you manage your B2B business effectively, and even happier to hear your kind words about Louis and the team — they’ll be overjoyed! Your trust in all our apps means the world to us.

5 / 5 Share

Oct. 6, 2025

The app does what it promises and works perfectly. But the support is, if anything, even better. They respond very quickly via chat, and a few changes that were needed for our shop were carried out immediately and flawlessly. Top-notch!

Store

Triska

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re so glad the app delivers exactly what you need and that our support team could help quickly and effectively. Your kind words truly mean a lot — we’ll keep striving to stay top-notch!

All reviews

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