BSS B2B Request a Quote (RFQ)
All reviews
I had an issue where setting seo.hidden = 1 in Shopify also hid my products in the BSS B2B app. I needed those products to remain visible in the app while staying hidden from my storefront. The BSS support team worked with me to resolve the issue and was courteous and helpful throughout the process. I appreciate their support and highly recommend this app!
Thank you for sharing your experience! We're glad our team could help resolve the issue and find a solution that works for your store. We truly appreciate your kind words and recommendation. It's always our pleasure to support your business! 😊
Great Help from Audrey - excellent work and set up our B2B Shop! :)
Ines from BSS support was excellent. She took our feedback on the quote emails and the storefront widget seriously, kept us updated throughout and had the dev team fix everything within a day or two. Fast, friendly and actually solves things. Thanks, Ines!
It's great to hear that Ines made a difference in your experience. We appreciate you highlighting her dedication and the close coordination with our dev team. Your feedback means a lot to us, and we'll make sure Ines knows about it. 😊
I just installed and tested the quote app together with Lux. She was very helpful and the first test gave me exactly what i expected. It seems like it has all features and adaptations needed, i feel confident in the layout and technical aspects
BSS Quote has been a useful addition to our corporate store, allowing customers to select products and request a tailored quote. It makes the quotation process easier to manage, and we appreciate the support team’s help with adapting the app to our business needs.
Thank you for giving our Quote app a try and for sharing such thoughtful feedback. We'll be sure to pass your kind words on to Lux. Your confidence in the app's features and setup means a lot to our team. Wishing you continued success with your B2B store. 😊
We use this app to quote thermography and instrumentation equipment to B2B buyers, and the support team is the best feature in it. Quick replies, and follow-up that is both active and clear. I have dealt with software support that treats a ticket like a message in a bottle, so this was a pleasant surprise.
Thank you so much for your thoughtful feedback. We're especially happy to hear that our team's responsiveness and follow-up made such a positive difference. Your recognition means a great deal to us, and we're truly grateful for the opportunity to support your business💙
We’ve had a great experience using the B2B Customer Portal app! The B2B features and modules have been very helpful in improving our workflow and making the ordering process smoother and more efficient for our customers. Ruby has been incredibly supportive, responsive, and professional throughout the process. Her willingness to help and find solutions really makes a difference. We truly appreciate her dedication and excellent service, and we highly recommend the app to any Shopify store looking for a reliable B2B solution!
We're so glad to be a small part of making your B2B operations run more smoothly. Knowing that Ruby's support has made a real difference to your experience is especially meaningful to us. Thank you for recognizing her dedication and for recommending BSS to other merchants. We truly appreciate it 💙.
The customer support is responsive and knowledgable on the app, especially Audrey from the team. Would recommend this app for store that needs support for B2B workflow
Thank you for sharing your feedback. Audrey will be glad to know her support made a positive impression. We appreciate you highlighting the importance of responsive, knowledgeable support for B2B businesses. Thanks for putting your trust in our team. 😊
Great customer support from the BSS team. They are responsive, helpful, and willing to work through questions and issues with us. When we’ve needed clarification or assistance with the B2B app, the team has provided clear guidance and followed up to help us move things forward. We really appreciate the ongoing support.
Thank you for taking the time to share this. We appreciate the trust you've placed in our team and the opportunity to work alongside you as your B2B needs evolve. Your feedback is a great reminder of how valuable clear communication and consistent follow-through are. ❤️
Amazing customer service, great app
Kauppa toimii hienosti!
Thank you for your feedback. We appreciate you choosing BSS B2B Solutions and hope the app continues to serve your store well. ❤️
Excellent app and support. Audrey was very patient and I was able to set up the whole B2B site in just 1 hour.
Lean was fabulous as always. She is patient and so helpful. This is the main reason I am trying to stay with B2B solutions and not any other applications. I look forward to seeing what her team can design for us.
Audrey has always been very helpful when needed, app does exactly what we need it to do. Highly recommend.
Powerful app with many possibilities to customise to fit my store. And if the options are not within the app, the team offers customisation. Brilliant. Thanks!
After installing the B2B solution I had a very effective meeting with Lena. She explained the app's features clearly and in depth, and was very helpful with customizing it to our needs. Lena identified that we also need the Quotes app, and was again very helpful and knowlegable about it in out follow up call. Customer support is quick to respond, and training sessions are available within a short timeframe.
It’s great to hear that your sessions with Lena helped you get a clearer picture of the B2B setup and how it could be tailored to your needs. We’re also glad she could point you toward the Quotes app and walk you through it in the follow-up. We really appreciate your feedback on the quick support and training availability. If you need any further help with the setup or have any questions along the way, please feel free to reach out to our team ❤️
Very satisfied with the prompt service, and everything we’ve received help with works perfectly.
This quote system is great and simple to use. Works great for the custom order processes I needed. I use BSS Lock, Quote and B2B Solutions and they work flawlessly with my Shopify store.
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