B: Wholesale Customer Accounts
B2B Portal & Net Terms on Shopify - Quick Quote...
Rating
4.9
feedback
143
chart
#1,830
All reviews
Rating Breakdown
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July 3, 2024
I installed the application at around 10 in the morning. I had an integration problem that I reported to the after-sales service. The application was up and running before noon. Jolie's speed and efficiency are incredible! I can't recommend this application highly enough.
Thank you so much for your amazing 5-star rating and wonderful review! We are thrilled to hear about your positive experience with our application and the exceptional service provided by our agent Jolie. We greatly appreciate your recommendation!
June 8, 2024
App features work very well, beyond my expectation and their support is outstanding. Would 100% recommend it!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 3, 2024
We only recently started using this app, but the response time and service has been impeccable so far. I barely had time to go fetch a cup of coffee before Jolie made sure the problems I had sunk into the ground and disappeared. The app itself is pretty straight forward and easy to get into. We have yet to launch, but I am not worried about solving any issues that may or may not arise in the future.
Thank you so much for your 5-star rating! We are thrilled to hear that you are enjoying the app's quick response time and impeccable service. It's great to know that Jolie was able to resolve your issues efficiently. We're glad you find the app user-friendly and straightforward. Thank you for your kind words!
May 29, 2024
The App has everything we need to complement our sales to wholesalers. And the support is excellent. After trying other apps for wholesalers, we have decided to stick with this one.
May 28, 2024
As someone who is not an experienced developer, it's refreshing to get the attention and help that this App's team provided. I was helped by Emma, one of the nicest, most knowledgeable, and patient customer service reps I've experienced in the Shopify app world. The problem ( a theme issue ) was resolved in minutes. I appreciate you, Emma!
May 27, 2024
I am very impressed with this app. I was looking for a simple B2B solution that offers net terms to my customers. There are other apps out there, and I tested 2 others before settling on this one. I really didn't want to have a separate portal but Emma quickly helped me understand the flexibility of the app to use net terms solution without using the portal. Emma has been amazing helping me to set things up - it wasn't entirely intuitive but I think that's because there are so many configuration settings. But once you get the idea it makes a lot of sense! Emma and the tech team were very responsive and helpful. I am a happy camper!
Thank you so much for your 5-star rating! We are thrilled to hear that you are impressed with our app and the service you received from Emma and our tech team. We are delighted that you found the app flexible and helpful in offering net terms to your customers. Thank you for your kind words!
May 16, 2024
Very fast response time during the hours of operation. Fast fix to multiple issues.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
April 19, 2024
Being able to handle simple B2B functions like Net Terms purchasing without pushing to an enterprise-level subscription was hard to find, but this app provided what we needed at a very fair price. On top of this, app developer support has been excellent, even if it's on the other side of the globe and requires a 12-hour turnaround time. Thanks to Emma for that! Looking forward to exploring the other functions as our business continues to grow.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
April 10, 2024
I use this application and I would like to emphasize that it is very effective and of great help. In addition, the support from the technical team (Jony, Jennie, Emma and Jocelyn) is excellent and exceptional. Michel
May 7, 2024
Customer Service rating: 5 stars Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful! App Review: 3 stars This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration. The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.
Hi team, Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet. "EVERYTHING needs to be installed by the dev team." => Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts. "The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well." => Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests. Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app. If you need any further support, don't hesitate to contact us at [email protected] or via our Live Chat from our apps.
March 27, 2024
This app is incredible for B2B portal. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.
Thank you for your 5-star rating! We're thrilled to hear that you are enjoying the app and the customizations provided by our team. We strive to provide excellent customer service and solutions tailored to your needs. We appreciate your kind words and are glad to hear that the app is meeting your company's requirements. Thank you for choosing us!
March 13, 2024
Great functionality, but could be more intuitive on the back end! Overall very helpful to our clients.
We appreciate your feedback and rating. Thank you for pointing out our functionality and how it benefits our clients. However, a 4-star review means you seem not 100% satisfied with our solution yet. If there might be any other issues or concerns, don't hesitate to contact us again at [email protected] so we can help you revise your experience. We continually strive to enhance our back-end intuitiveness, so your feedback is valuable. Thanks again!
March 11, 2024
We have been using their service for some time now. Their support is quick to respond and trying their best to solve the issues raised. They helped me install the app when I couldn't. App is easy to understand. Although I am missing some features I wish is resolved in the future, which is more about shopify's issue. What I mean is that the product that is hidden shows up as a blank space on collection page and you have to scroll through multiple pages before you can see a product which is not hidden because of product sorting.
March 4, 2024
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
March 4, 2024
We've added this app to our website quite recently and have already seen the benefits with customers positive reaction and experience using the Variants Order feature of the app. We are going to use other areas of the app eventually, but so far are very satisfied with the clear changes it has brought to us. When we started setting up the app, we did need some modifications doing so that it could conform to our exact needs, and as always, Jena and the team delivered in a professional, friendly and quick manner. Would highly recommend!
Thank you for your 5-star rating! We greatly appreciate your positive feedback about the Variants Order feature and the improvements it has brought to your website. We are glad to hear that Jena and our team were able to provide you with the necessary modifications promptly and efficiently. Your recommendation means a lot to us!
Feb. 29, 2024
The BSS Team has been nothing but helpful with the setup process. They've answered all of my questions in a timely manner. They've also investigated and fixed any issues I had during setup, including some minor theme issues. I would highly recommend this app and the team that supports it.
Feb. 26, 2024
A wide range of tools for the needs of the store, and the support is always ready to help me in all matters! Thanks for the great app
Jan. 29, 2024
The B2B Portal/Net Term app is nothing short of a game-changer for businesses like mine, and it deserves every bit of the five stars I'm giving it! I was introduced to this exceptional app by a customer service representative named Emma, who has been an absolute delight to work with. One of the standout features that instantly grabbed my attention is the customer portal, a feature that I had struggled to find in other B2B apps. It's a game-changer for businesses dealing with net 30 customers. The ease of use and efficiency of this portal have made managing orders and accounts a breeze. It has significantly improved the experience for both us and our customers, making it a win-win situation. But what truly sets this app apart is the array of bonus features it offers. Not only do you get the customer portal, but you also gain access to features like company users for the same customer and sales reps commissions. These additional functionalities have added tremendous value to our operations, allowing us to streamline processes and maximize efficiency, all at an affordable price. The affordability of this app, considering the comprehensive features it provides, is remarkable. It's clear that the developers have designed it with the needs of businesses like mine in mind, making it accessible without compromising on quality. In conclusion, the B2B Portal/Net Term app is a gem in the world of B2B solutions. Emma and her team have not only met but exceeded my expectations, delivering an app that caters to the unique needs of businesses dealing with net 30 customers. The customer portal, along with the bonus features, is a game-changer, and the affordability of the app is the icing on the cake. I couldn't be happier with my discovery of this app, and I highly recommend it to anyone in the B2B space looking for an exceptional solution. Five stars all the way!
Jan. 17, 2024
Thank you so much for such a valuable review. However, 4-star review means you are not 100% satisfied with our app. If possible, hopefully we can have some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you soon at "[email protected]".
Jan. 9, 2024
muy buena aplicacion, y el soporte es muy bueno, siempre te solucionan los errores o solicitudes que desees.
Muchas gracias por una reseña tan valiosa. Ha sido un placer ayudarle hasta ahora. Si necesita más ayuda, no dude en contactarnos nuevamente en "[email protected]" y nuestros agentes estarán allí. ¡Desea que tu negocio esté bien!