All reviews

Rating Breakdown

  • 5
    95% (142 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2024

This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Aug. 16, 2024

This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 24, 2024

The B2B Portal, Quote, Net 30 by BSS is a great addition to the B2B Wholesale App. It provides a dashboard to organize Quick Orders, Re-Orders, Customer Accounts and more. It is a well thought through application for our Shopify store. It is allowing us to manage our B2B clients in a professional manner. The team at BSS has bent over backwards to help us customize our UI and follow our branding concepts and even went beyond the call of duty to help us fix some glitches that we had on our site, which had nothing to do with the BSS implementation. The team headed by Jolie did an amazing job. I thank them for their professionalism, and their great attitude. Regardless of being half way around the world, it seemed as if they were next door. Congratulations to Jolie, who did an amazing job of caring and following up on details, and to the BSS team who worked tirelessly and quickly to entertain all my customization. Thank you guys, you all did an outstanding job! Well Done!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're thrilled to hear about your positive experience with our B2B Portal, Quote, Net 30 app. It's great to know that our application has helped you manage your B2B clients professionally. We appreciate your kind words about our team, especially Jolie's dedication. We're glad we could assist you with UI customization and resolve site glitches promptly. Your satisfaction is our priority, and we're grateful for your recognition. Wishing you continued success with our app.

5 / 5 Share

July 12, 2024

Very helpful! Quick and easy support, able to help configure the overall look and feel of the app. App is easy to use and fairly straightforward

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 11, 2024

We are searching for a B2B solution to run our business and we chose BSS after a serious research on the market, their apps are quite straitforward and easy to use. Nothing is perfect we do have experienced some incompatibe issues but Jolie together with her team provided us incredible supports and most of time the issues could be solved the same day. Working with Jolie is really a pleasure because she can understand your points right away even though sometimes it's about some complicated technical issues and she always tries her best to support.

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the 5-star rating! We're thrilled to hear that you found BSS to be a top B2B solution for your business needs. It's great that you appreciate the straightforward and user-friendly apps. We're glad our team has provided you with incredible support, resolving issues promptly. We're delighted to know that working with Jolie has been a pleasure for you. Thank you for your kind words!

5 / 5 Share

July 10, 2024

Great Timely Help. Staff was able to make all the changes I requested from them. Thank You!

Store

ShopVSC

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 3, 2024

I installed the application at around 10 in the morning. I had an integration problem that I reported to the after-sales service. The application was up and running before noon. Jolie's speed and efficiency are incredible! I can't recommend this application highly enough.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star rating and wonderful review! We are thrilled to hear about your positive experience with our application and the exceptional service provided by our agent Jolie. We greatly appreciate your recommendation!

5 / 5 Share

June 8, 2024

App features work very well, beyond my expectation and their support is outstanding. Would 100% recommend it!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 3, 2024

We only recently started using this app, but the response time and service has been impeccable so far. I barely had time to go fetch a cup of coffee before Jolie made sure the problems I had sunk into the ground and disappeared. The app itself is pretty straight forward and easy to get into. We have yet to launch, but I am not worried about solving any issues that may or may not arise in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are thrilled to hear that you are enjoying the app's quick response time and impeccable service. It's great to know that Jolie was able to resolve your issues efficiently. We're glad you find the app user-friendly and straightforward. Thank you for your kind words!

5 / 5 Share

May 29, 2024

The App has everything we need to complement our sales to wholesalers. And the support is excellent. After trying other apps for wholesalers, we have decided to stick with this one.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

As someone who is not an experienced developer, it's refreshing to get the attention and help that this App's team provided. I was helped by Emma, one of the nicest, most knowledgeable, and patient customer service reps I've experienced in the Shopify app world. The problem ( a theme issue ) was resolved in minutes. I appreciate you, Emma!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

I am very impressed with this app. I was looking for a simple B2B solution that offers net terms to my customers. There are other apps out there, and I tested 2 others before settling on this one. I really didn't want to have a separate portal but Emma quickly helped me understand the flexibility of the app to use net terms solution without using the portal. Emma has been amazing helping me to set things up - it wasn't entirely intuitive but I think that's because there are so many configuration settings. But once you get the idea it makes a lot of sense! Emma and the tech team were very responsive and helpful. I am a happy camper!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are thrilled to hear that you are impressed with our app and the service you received from Emma and our tech team. We are delighted that you found the app flexible and helpful in offering net terms to your customers. Thank you for your kind words!

5 / 5 Share

May 16, 2024

Very fast response time during the hours of operation. Fast fix to multiple issues.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

April 19, 2024

Being able to handle simple B2B functions like Net Terms purchasing without pushing to an enterprise-level subscription was hard to find, but this app provided what we needed at a very fair price. On top of this, app developer support has been excellent, even if it's on the other side of the globe and requires a 12-hour turnaround time. Thanks to Emma for that! Looking forward to exploring the other functions as our business continues to grow.

Using app

10 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 10, 2024

I use this application and I would like to emphasize that it is very effective and of great help. In addition, the support from the technical team (Jony, Jennie, Emma and Jocelyn) is excellent and exceptional. Michel

Store

GUS

Using app

1 day

Total reviews

1

Average rating

5.0

3 / 5 Share

May 7, 2024

Customer Service rating: 5 stars Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful! App Review: 3 stars This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration. The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.

Using app

2 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi team, Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet. "EVERYTHING needs to be installed by the dev team." => Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts. "The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well." => Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests. Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app. If you need any further support, don't hesitate to contact us at [email protected] or via our Live Chat from our apps.

5 / 5 Share

March 27, 2024

This app is incredible for B2B portal. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're thrilled to hear that you are enjoying the app and the customizations provided by our team. We strive to provide excellent customer service and solutions tailored to your needs. We appreciate your kind words and are glad to hear that the app is meeting your company's requirements. Thank you for choosing us!

4 / 5 Share

March 13, 2024

Great functionality, but could be more intuitive on the back end! Overall very helpful to our clients.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback and rating. Thank you for pointing out our functionality and how it benefits our clients. However, a 4-star review means you seem not 100% satisfied with our solution yet. If there might be any other issues or concerns, don't hesitate to contact us again at [email protected] so we can help you revise your experience. We continually strive to enhance our back-end intuitiveness, so your feedback is valuable. Thanks again!

4 / 5 Share

March 11, 2024

We have been using their service for some time now. Their support is quick to respond and trying their best to solve the issues raised. They helped me install the app when I couldn't. App is easy to understand. Although I am missing some features I wish is resolved in the future, which is more about shopify's issue. What I mean is that the product that is hidden shows up as a blank space on collection page and you have to scroll through multiple pages before you can see a product which is not hidden because of product sorting.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 4, 2024

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!