BSS B2B Request a Quote, Order
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the app's ease of use, customization options, and effectiveness in managing B2B operations. The support team, including individuals like Audrey, Lean, Grace, Lena, and others, was commended for being patient, knowledgeable, and quick to respond to queries. Customers appreciated the team's willingness to customize the app to suit their specific business needs. However, there were a few negative comments regarding support responsiveness during weekends and a suggestion for adding more features like clearer quote visibility and self-conversion of quotes into orders.
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Great customer support from the BSS team. They are responsive, helpful, and willing to work through questions and issues with us. When we’ve needed clarification or assistance with the B2B app, the team has provided clear guidance and followed up to help us move things forward. We really appreciate the ongoing support.
Amazing customer service, great app
Excellent app and support. Audrey was very patient and I was able to set up the whole B2B site in just 1 hour.
Lean was fabulous as always. She is patient and so helpful. This is the main reason I am trying to stay with B2B solutions and not any other applications. I look forward to seeing what her team can design for us.
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