BSS B2B Request a Quote (RFQ)

The reviews are overwhelmingly positive, with most merchants praising the app’s usefulness for B2B quoting, quote management, quick order workflows, and overall store customization. Many reviewers say the app helps streamline ordering, improve communication with wholesale customers, and adapt the quote or B2B process to their specific business needs. A major recurring strength is the support team: users repeatedly describe the support as fast, responsive, knowledgeable, patient, and willing to help with setup, theme compatibility, and custom requests. Several reviewers specifically mention that support representatives went above and beyond, provided clear guidance, and resolved issues quickly, which strongly influenced their satisfaction with the app. The main negative feedback is limited but important. A few users reported setup difficulties, missing features, or workflow limitations such as the lack of better analytics, quote history, clearer list views, and the ability for customers to convert quotes into orders themselves. There are also a small number of complaints about support responsiveness, especially outside business hours or on weekends. Overall, the reviews suggest the app is powerful and effective for B2B use cases, but some merchants want more advanced functionality and more consistent support availability.