BSS B2B Order, Request a Quote
The reviews for the BSS B2B Quote app are overwhelmingly positive, highlighting the exceptional support provided by the team. Customers praise the quick and clear communication, the helpfulness of the support team members, and the app's ability to meet their specific business needs. The support team is commended for being responsive, patient, and going above and beyond to assist with setup and customization. Users appreciate features like the quick order function, customer tagging, and quote approval process, which streamline the B2B ordering process. However, there are some mentions of areas for improvement, such as the need for better analytics and reporting features, clearer quote visibility, and the ability for customers to convert quotes into orders themselves.
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After installing the B2B solution I had a very effective meeting with Lena. She explained the app's features clearly and in depth, and was very helpful with customizing it to our needs. Lena identified that we also need the Quotes app, and was again very helpful and knowlegable about it in out follow up call. Customer support is quick to respond, and training sessions are available within a short timeframe.
Very satisfied with the prompt service, and everything we’ve received help with works perfectly.
The support is fabulous! Speedy and clear communication - plus the app does exactly what we need it to do!
Incredible support team Huge thank you to the BSS support team for being so helpful, patient, and fast every single time. No matter the question, they responded quickly and stuck with us until everything was sorted. A special thank you to Dylan, Helen, Ken, Cassie, Hannah, and Ruby, and to the development team for going above and beyond to help us — you were all amazing to work with. Genuinely some of the best support we've experienced. 5 stars, thank you all so much!
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