Rating

4.9

feedback

160

Reviews

chart

#1,783

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    42%
  • Less than a year
    46%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted specific team members who were exceptionally helpful, such as Helen, Louis, Hannah, Alena, Ruby, and others. The support team was described as responsive, patient, and dedicated to ensuring the app worked perfectly for the users' needs. Users also appreciated the app's features for managing B2B and B2C customers effectively. However, there was one negative review mentioning difficulties in setup and lack of weekend support.

Highlights

Excellent customer support and dedication from the team members
Effective features for managing B2B and B2C customers
Positive user experiences with specific team members like Helen, Louis, Hannah, Alena, and Ruby
One negative review mentioning setup difficulties and lack of weekend support

Rating Breakdown

  • 5
    94% (151 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (156)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 6, 2026

I have request their help twice and they solved 1-2 business days. Appreciate good work. Keep up.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

The BSS B2B Wholesale Solution app is simply outstanding. Extremely well-organized, powerful, and built perfectly for wholesale businesses. Their support team is next level — fast, responsive, and always available. Every request I had was handled smoothly and exactly as needed. I’m using it on two stores, and the experience has been flawless on both. Highly recommended. Ahmed from Dkhoni-Alsultan & ADT collections

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2026

This is a very good app for B2B quotes. The support team is excellent—Helen was especially helpful with the setup and made sure the app works perfectly with our theme. Highly recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

I tried the demo of this app, and the features are excellent. I highly recommend it to store owners who want to sell their products online.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2026

A huge shoutout to the BSS B2B support team! They've been amazing from day one. They were super patient with all our questions and helped us implement custom solutions that we really needed for our store. Every time we reached out, we got a fast, clear, and helpful response. We truly appreciate their dedication to our success. Highly recommended to anyone who values world-class customer service!

Using app

12 months

Total reviews

3

Average rating

5.0

All reviews

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