Rating

4.9

feedback

164

Reviews

chart

#1,737

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    41%
  • Less than a year
    47%
  • More than a year
    5%

Reviews Summary

The BSS B2B Quote app has received overwhelmingly positive reviews from users, with many highlighting the ease of use and the exceptional customer support provided by the team. Users appreciate the app's features for managing B2B quotes, customer tagging, and quote approval processes. The support team, including individuals like Ines, Louis, Helen, and Jonas, is praised for being responsive, helpful, and dedicated to ensuring the app meets the specific needs of each user. Customers value the quick resolution of issues and the willingness of the support team to go above and beyond to assist them. However, there is one negative review mentioning difficulties in setup and lack of weekend support.

Highlights

Ease of use and functionality
Exceptional customer support
Efficient issue resolution
Customization and tailored assistance
Challenges in setup and weekend support

Rating Breakdown

  • 5
    95% (155 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (160)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2026

Tom from BSS Commerce was incredibly helpful in customising the setup to suit my specific business needs. He not only implemented exactly what I required, but also took the time to guide me through the process and answer all of my questions along the way. He was friendly, knowledgeable, quick to respond, and really understood what I was trying to achieve. It made the whole experience smooth and stress-free. Great service all around - thanks so much, Tom!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2026

Very simple and powerful app, with a wonderful support team, willing to adapt your app to your needs really. I have several emails with Tom and the result fits perfectly with my needs, for only $25/month compare to other apps much more expensive. It would be perfect if you could invoice directly via your app ;)

Store

ALAIZE

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2026

The application is easy to use, and the support team is attentive and very responsive.

Store

Cyspera

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

We’ve had a really good experience using the BSS B2B Quote app. The customer tagging feature has been super helpful for organizing different types of accounts and making sure each one sees the right pricing. The quote approval process has also been great,it helps us keep things consistent and double-check everything before sending it out to clients. A special thank you to Ines, who has been incredibly responsive and helpful throughout our experience. Their support made it much easier to implement and fine-tune the app to fit our needs

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2026

The BSS team has been consistently excellent. They are always really helpful, pleasant to deal with, and quick to respond. Every time we’ve had a question or issue, they’ve not only resolved it efficiently but also taken the time to guide and assist us thoroughly. Their professionalism and friendly approach make a big difference, and it’s reassuring to know support is always there when we need it.

Using app

11 months

Total reviews

2

Average rating

5.0

All reviews

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