BSS B2B Order, Request a Quote
The Shopify App has received overwhelmingly positive reviews from users, with many praising its powerful customization options and excellent customer support. Users appreciate the app's ability to cater to their specific needs, with the support team going above and beyond to provide assistance and guidance. The quick response times, clear communication, and willingness to customize the app to fit individual business requirements have been highlighted as major strengths. However, there have been a few isolated complaints about unresponsive support during business hours, indicating room for improvement in this area. Overall, the app is highly recommended for its functionality and exceptional customer service.
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Excellent app and support. Audrey was very patient and I was able to set up the whole B2B site in just 1 hour.
Lean was fabulous as always. She is patient and so helpful. This is the main reason I am trying to stay with B2B solutions and not any other applications. I look forward to seeing what her team can design for us.
Audrey has always been very helpful when needed, app does exactly what we need it to do. Highly recommend.
Powerful app with many possibilities to customise to fit my store. And if the options are not within the app, the team offers customisation. Brilliant. Thanks!
After installing the B2B solution I had a very effective meeting with Lena. She explained the app's features clearly and in depth, and was very helpful with customizing it to our needs. Lena identified that we also need the Quotes app, and was again very helpful and knowlegable about it in out follow up call. Customer support is quick to respond, and training sessions are available within a short timeframe.
It’s great to hear that your sessions with Lena helped you get a clearer picture of the B2B setup and how it could be tailored to your needs. We’re also glad she could point you toward the Quotes app and walk you through it in the follow-up. We really appreciate your feedback on the quick support and training availability. If you need any further help with the setup or have any questions along the way, please feel free to reach out to our team ❤️
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