JLA Hospitality review for B: Wholesale Customer Accounts
Aug. 23, 2024
I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.
Thank you for your wonderful 5-star rating! We are thrilled that you are very satisfied with the app, especially appreciating our excellent customer service team and their timely responses. We are glad that our agent, Jonas has provided you with thorough assistance, resolving most of your issues promptly. Your recommendation means a lot to us. Thank you for your kind words!
