All reviews

Rating Breakdown

  • 5
    96% (131 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2023

We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We really appreciate you taking the time to share your thoughts with us. We are thrilled to hear that our wholesale solution works perfectly for you, and that you are happy with the customer experience and our app. We are also glad that our support team were able to help with all of your questions. Thank you for the positive review!

5 / 5 Share

Sept. 21, 2023

outstanding customer service

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 13, 2023

great customer service. Jennie P in particular has always been there to help!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 1, 2023

Really good support to as system that will make my job much easier.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so pleased to hear that our support system is making your job much easier. It is great to know that our support has been helpful and valued. Thank you for your support!

5 / 5 Share

Aug. 23, 2023

the best app for b2b & whs customers, and the live supoort chat is one of the best i know, great jobs from you!!!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Aug. 16, 2023

If this app looks like it'll do what you want it to do, don't hesitate! The team behind BSS has given us the best service we've ever experienced on Shopify (over 8 years). Nothing is too much trouble. Based on our experience, they'll get you set up the way you want, to the best of their ability, and fast! They seriously deserve this 5 Star rating!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your generous 5-Star rating, we appreciate your positive review! We are absolutely delighted to hear that our team has provided you with the best service you have experienced on Shopify. We are committed to setting up our customers the way they prefer and strive to do it with speed and precision. Thank you again for your kind words!

5 / 5 Share

Aug. 3, 2023

Brilliant experience with the BSS team so far. The support team has been incredibly helpful and the app itself is impressive. The store hasn't gone live yet, however everything has performed well in tests so far. Would definitely recommend this app for any store with wholesale needs.

Store

NFTC

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5 star rating! We are extremely pleased to hear that you have had a brilliant experience with our BSS team. It's wonderful to know that the support and app have been incredibly helpful and impressive to you, and that our products are in good standing. We take great pride in providing a quality service and are glad you would recommend our app to any store with wholesale needs. Thank you again!

5 / 5 Share

Aug. 1, 2023

Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app. She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service. Thank you again!

5 / 5 Share

July 24, 2023

Helpful service in fixing a minor formatting issue on the B2B portal page. I sent them a screenshot, they fixed it right away. Overall I like the B2B portal app and especially the B2B Wholesale solution app. Works very well for our needs.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We're glad to hear that our helpful service in fixing your minor formatting issue on the B2B portal page was able to help. We're happy that you enjoy the B2B portal app and especially the B2B Wholesale solution app!

5 / 5 Share

July 24, 2023

Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers. We are delighted that we were able to meet your expectations!

5 / 5 Share

July 18, 2023

The software is high quality and full of features for a lower price then most of the other apps that are in the same category. What really sets them apart is their customer service. Joy was our primary point of contact and she was absolutely awesome and provided high quality information that answered my questions and helped us make the choice to continue using multiple apps from this company to grow our store and serve our customers.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are delighted that you felt our software was of high quality and full of features for a lower cost than other apps in the same category. And we are especially pleased that our agent has provided you with exceptional customer service and answered all of your questions. We appreciate your support and business!

5 / 5 Share

July 12, 2023

Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app.

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are thrilled to hear that our customer support was helpful and responsive and our app was great. We really appreciate your recommendation - it means the world to us!

5 / 5 Share

July 3, 2023

Highly recommend this app. Lot's of great features and tools, but best of all is the customer support. They're always available and eager to help. Thanks team!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are really grateful for your kind words about the features and tools our app offers, as well as the outstanding customer support provided by our team. It is immensely valuable to us and we appreciate your recommendation. Thanks again!

5 / 5 Share

June 26, 2023

The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!

Store

NEXOES

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful 5 star rating! We are so grateful that you have enjoyed using our APP and that you found our agent's customer service to be truly outstanding. We appreciate your feedback and we are so pleased that it has been such a positive experience for you. Thank you again for your kind words!

5 / 5 Share

June 21, 2023

This app is very robust and works very well. I am happy with it and how it looks. What makes this product better is the support. Very personal one-to-one support from the team. Excellent. I feel very excited and confident about introducing this new feature to my wholesale customers.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! It is truly great to hear that our app is robust and works well, and that our excellent support service has given you the confidence to introduce new features to your wholesale customers. We are very happy to have you as a customer and we appreciate your kind words!

5 / 5 Share

June 19, 2023

Love this app. Ideal if you have specific items for clients who order on a regular basis. I can thank enough the customer service; they have been top draw with our requests and very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the 5-star rating! We are delighted that you love this app and find it ideal for ordering regular items for your clients. Your kind words about our customer service is truly appreciated; we strive to provide the best service possible. Thank you again for your awesome review!

5 / 5 Share

June 16, 2023

Having recently used this product, I'm excited to share my experience and provide an honest review to assist potential buyers in making an informed decision. If you're a business looking to optimize your B2B transactions and establish fruitful relationships with suppliers, the B2B Portal/Net Terms could be the right choice for you. It provides the necessary tools and features to navigate the complexities of the B2B landscape effectively.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and your kind words about the B2B Portal/Net Terms! We are so glad you found the product useful and it helped you to optimize your B2B transactions and form successful supplier relationships. We appreciate your support.

5 / 5 Share

June 15, 2023

This app has enabled us to offer our stockists the ability to order across our range of products quickly and in bulk with a simple process, displaying net prices. The team are quick and friendly in their response to any questions or tailoring requirements we might have. It integrates really well with our Shopify store and I would definitely recommend this app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are thrilled to hear that our app has enabled you to offer stockists the ability to order quickly and in bulk with a process that displays net prices. We appreciate your feedback regarding our team's quick and friendly responses to any questions and tailoring requirements. We are also glad to hear that our app integrates well with your Shopify store. Thank you for your recommendation!

5 / 5 Share

June 9, 2023

Great way to provide Net Payment options to your wholesale customers accustomed to Net Terms. Definitely would recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We really appreciate you highlighting how our Net Payment options are great for our wholesale customers accustomed to Net Terms. We are thrilled to hear that you would recommend our services!

5 / 5 Share

June 6, 2023

We had a fantastic experience working with the B2B Portal team. They successfully tailored our checkout process and implemented necessary modifications to improve our store's performance. Their responsiveness was impressive as they promptly addressed our queries and completed all required tasks in a timely manner. We are extremely satisfied with our overall experience, and the app itself functions flawlessly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We are delighted to hear that you had such a positive experience working with the B2B Portal team and that you are satisfied with your overall experience. We are thankful that you took the time to provide us with this feedback.