B: Wholesale Customer Accounts
B2B Portal & Net Terms on Shopify - Quick Quote...
Rating
4.9
feedback
143
chart
#1,859
All reviews
Rating Breakdown
Review RSS Feed
Oct. 19, 2023
Every time I reach out, the team is A.) responsive, and B.) helpful and professional. Thank you for your continued support. Lovely doing business with you.
Oct. 19, 2023
Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!
Oct. 18, 2023
A great app that does exactly what it says it does. The customer service though, is something else entirely - fantastic. Highly recommend.
Oct. 12, 2023
I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth. Kind Regards, Gary
Thank you so much for your 5 star rating! We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly. We appreciate your patience and are grateful for your positive feedback.
Oct. 2, 2023
The app is good, but the support is great! They always get back to you quickly and do everything they can to help you. They go out of their way to make sure that you get the answers you need and are great with communication.
Thank you for your generous 5-star rating! We appreciate you taking the time to recognize the excellent customer support we offer. We're glad to hear that our team is always available to help you, and that we go the extra mile to make sure your questions are addressed in an efficient manner. Thank you again!
Sept. 21, 2023
We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.
Thank you so much for your 5 star rating! We really appreciate you taking the time to share your thoughts with us. We are thrilled to hear that our wholesale solution works perfectly for you, and that you are happy with the customer experience and our app. We are also glad that our support team were able to help with all of your questions. Thank you for the positive review!
Sept. 21, 2023
outstanding customer service
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 13, 2023
great customer service. Jennie P in particular has always been there to help!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 1, 2023
Really good support to as system that will make my job much easier.
Thank you so much for your 5 star rating! We are so pleased to hear that our support system is making your job much easier. It is great to know that our support has been helpful and valued. Thank you for your support!
Aug. 23, 2023
the best app for b2b & whs customers, and the live supoort chat is one of the best i know, great jobs from you!!!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Aug. 16, 2023
If this app looks like it'll do what you want it to do, don't hesitate! The team behind BSS has given us the best service we've ever experienced on Shopify (over 8 years). Nothing is too much trouble. Based on our experience, they'll get you set up the way you want, to the best of their ability, and fast! They seriously deserve this 5 Star rating!
Thank you for your generous 5-Star rating, we appreciate your positive review! We are absolutely delighted to hear that our team has provided you with the best service you have experienced on Shopify. We are committed to setting up our customers the way they prefer and strive to do it with speed and precision. Thank you again for your kind words!
Aug. 3, 2023
Brilliant experience with the BSS team so far. The support team has been incredibly helpful and the app itself is impressive. The store hasn't gone live yet, however everything has performed well in tests so far. Would definitely recommend this app for any store with wholesale needs.
Thank you so much for the 5 star rating! We are extremely pleased to hear that you have had a brilliant experience with our BSS team. It's wonderful to know that the support and app have been incredibly helpful and impressive to you, and that our products are in good standing. We take great pride in providing a quality service and are glad you would recommend our app to any store with wholesale needs. Thank you again!
Aug. 1, 2023
Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app. She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.
Thank you so much for your 5-star rating! We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service. Thank you again!
July 24, 2023
Helpful service in fixing a minor formatting issue on the B2B portal page. I sent them a screenshot, they fixed it right away. Overall I like the B2B portal app and especially the B2B Wholesale solution app. Works very well for our needs.
Thank you so much for your 5 star rating! We're glad to hear that our helpful service in fixing your minor formatting issue on the B2B portal page was able to help. We're happy that you enjoy the B2B portal app and especially the B2B Wholesale solution app!
July 24, 2023
Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.
Thank you for your 5 star rating! We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers. We are delighted that we were able to meet your expectations!
July 18, 2023
The software is high quality and full of features for a lower price then most of the other apps that are in the same category. What really sets them apart is their customer service. Joy was our primary point of contact and she was absolutely awesome and provided high quality information that answered my questions and helped us make the choice to continue using multiple apps from this company to grow our store and serve our customers.
Thank you so much for your 5 star rating! We are delighted that you felt our software was of high quality and full of features for a lower cost than other apps in the same category. And we are especially pleased that our agent has provided you with exceptional customer service and answered all of your questions. We appreciate your support and business!
July 12, 2023
Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app.
Thank you so much for your 5 star rating! We are thrilled to hear that our customer support was helpful and responsive and our app was great. We really appreciate your recommendation - it means the world to us!
July 3, 2023
Highly recommend this app. Lot's of great features and tools, but best of all is the customer support. They're always available and eager to help. Thanks team!!
Thank you so much for your 5-star rating! We are really grateful for your kind words about the features and tools our app offers, as well as the outstanding customer support provided by our team. It is immensely valuable to us and we appreciate your recommendation. Thanks again!
June 26, 2023
The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!
Thank you for your wonderful 5 star rating! We are so grateful that you have enjoyed using our APP and that you found our agent's customer service to be truly outstanding. We appreciate your feedback and we are so pleased that it has been such a positive experience for you. Thank you again for your kind words!