BSS B2B Quotes & Quick Order
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Rating
4.9
feedback
150
chart
#1,685
All reviews
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Feb. 29, 2024
The BSS Team has been nothing but helpful with the setup process. They've answered all of my questions in a timely manner. They've also investigated and fixed any issues I had during setup, including some minor theme issues. I would highly recommend this app and the team that supports it.
Feb. 26, 2024
A wide range of tools for the needs of the store, and the support is always ready to help me in all matters! Thanks for the great app
Jan. 29, 2024
The B2B Portal/Net Term app is nothing short of a game-changer for businesses like mine, and it deserves every bit of the five stars I'm giving it! I was introduced to this exceptional app by a customer service representative named Emma, who has been an absolute delight to work with. One of the standout features that instantly grabbed my attention is the customer portal, a feature that I had struggled to find in other B2B apps. It's a game-changer for businesses dealing with net 30 customers. The ease of use and efficiency of this portal have made managing orders and accounts a breeze. It has significantly improved the experience for both us and our customers, making it a win-win situation. But what truly sets this app apart is the array of bonus features it offers. Not only do you get the customer portal, but you also gain access to features like company users for the same customer and sales reps commissions. These additional functionalities have added tremendous value to our operations, allowing us to streamline processes and maximize efficiency, all at an affordable price. The affordability of this app, considering the comprehensive features it provides, is remarkable. It's clear that the developers have designed it with the needs of businesses like mine in mind, making it accessible without compromising on quality. In conclusion, the B2B Portal/Net Term app is a gem in the world of B2B solutions. Emma and her team have not only met but exceeded my expectations, delivering an app that caters to the unique needs of businesses dealing with net 30 customers. The customer portal, along with the bonus features, is a game-changer, and the affordability of the app is the icing on the cake. I couldn't be happier with my discovery of this app, and I highly recommend it to anyone in the B2B space looking for an exceptional solution. Five stars all the way!
Jan. 9, 2024
muy buena aplicacion, y el soporte es muy bueno, siempre te solucionan los errores o solicitudes que desees.
Muchas gracias por una reseña tan valiosa. Ha sido un placer ayudarle hasta ahora. Si necesita más ayuda, no dude en contactarnos nuevamente en "[email protected]" y nuestros agentes estarán allí. ¡Desea que tu negocio esté bien!
Nov. 28, 2023
Emma and her team wonderfully help us with the requirements we need together with this app. Quick to their updates and thorough help. Great app and great people behind
Thank you so much for the 5-star rating! We’re incredibly pleased that you and your team have had such a great experience with the app and the updates were quickly fulfilled. Your kind words mean so much to us!
Nov. 28, 2023
Great support! Actually the reason why I have decided to proceed with the BSS apps. Jocelyn and the team answer within hours and have given great support. Possibility to combine different apps from the same team is also great.
Thank you so much for your 5-star rating! We sincerely appreciate your kind words about our great support, fast response, and fun combinations of apps. We are thrilled that you have decided to proceed with the BSS apps. We are pleased to have you as a customer and we appreciate your support!
Oct. 19, 2023
Every time I reach out, the team is A.) responsive, and B.) helpful and professional. Thank you for your continued support. Lovely doing business with you.
Oct. 18, 2023
A great app that does exactly what it says it does. The customer service though, is something else entirely - fantastic. Highly recommend.
Oct. 12, 2023
I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth. Kind Regards, Gary
Thank you so much for your 5 star rating! We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly. We appreciate your patience and are grateful for your positive feedback.
Oct. 2, 2023
The app is good, but the support is great! They always get back to you quickly and do everything they can to help you. They go out of their way to make sure that you get the answers you need and are great with communication.
Thank you for your generous 5-star rating! We appreciate you taking the time to recognize the excellent customer support we offer. We're glad to hear that our team is always available to help you, and that we go the extra mile to make sure your questions are addressed in an efficient manner. Thank you again!
Sept. 21, 2023
We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.
Thank you so much for your 5 star rating! We really appreciate you taking the time to share your thoughts with us. We are thrilled to hear that our wholesale solution works perfectly for you, and that you are happy with the customer experience and our app. We are also glad that our support team were able to help with all of your questions. Thank you for the positive review!
Sept. 13, 2023
great customer service. Jennie P in particular has always been there to help!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 1, 2023
Really good support to as system that will make my job much easier.
Thank you so much for your 5 star rating! We are so pleased to hear that our support system is making your job much easier. It is great to know that our support has been helpful and valued. Thank you for your support!
Aug. 23, 2023
the best app for b2b & whs customers, and the live supoort chat is one of the best i know, great jobs from you!!!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Aug. 3, 2023
Brilliant experience with the BSS team so far. The support team has been incredibly helpful and the app itself is impressive. The store hasn't gone live yet, however everything has performed well in tests so far. Would definitely recommend this app for any store with wholesale needs.
Thank you so much for the 5 star rating! We are extremely pleased to hear that you have had a brilliant experience with our BSS team. It's wonderful to know that the support and app have been incredibly helpful and impressive to you, and that our products are in good standing. We take great pride in providing a quality service and are glad you would recommend our app to any store with wholesale needs. Thank you again!
Aug. 1, 2023
Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app. She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.
Thank you so much for your 5-star rating! We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service. Thank you again!
July 24, 2023
Helpful service in fixing a minor formatting issue on the B2B portal page. I sent them a screenshot, they fixed it right away. Overall I like the B2B portal app and especially the B2B Wholesale solution app. Works very well for our needs.
Thank you so much for your 5 star rating! We're glad to hear that our helpful service in fixing your minor formatting issue on the B2B portal page was able to help. We're happy that you enjoy the B2B portal app and especially the B2B Wholesale solution app!
July 24, 2023
Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.
Thank you for your 5 star rating! We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers. We are delighted that we were able to meet your expectations!
July 12, 2023
Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app.
Thank you so much for your 5 star rating! We are thrilled to hear that our customer support was helpful and responsive and our app was great. We really appreciate your recommendation - it means the world to us!