Hats By The Hundred review for BSS: B2B & Wholesale Solution
March 5, 2024
Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced. I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already. Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme. Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!
BSS Commerce: B2B/Wholesale Solution - B2B Shopify App