BSS B2B Wholesale Pricing

Annie was absolutely amazing and was extremely polite, professional and answered all of my questions with speed and patience. And I got the result I needed. Well done Annie!! Can't recommend BSS's customer service enough 5 Stars

Excellent customer service and outstanding support from Lena. She was extremely professional, helpful, and knowledgeable throughout the entire process. I truly appreciate her assistance and dedication to ensuring a positive customer experience. Highly recommended!

Very helpfull support staff and lots of features. they are very responsive and help guide you through the setup process. They also offer 1-on-1 meetings where they can help you with your specific requests. Lena helped me very well today and we look forward to working with all the BSS B2B apps and their teams in the future.

We use BSS B2B Solution for customer-specific pricing and wholesale registration on our Shopify store. Lux and the development team helped resolve a complex interaction with our free-gift app, including checkout pricing, cart totals and the cart’s accessibility status text. It took several rounds of testing, but the issues were resolved and the team stayed involved throughout. Thank you to Lux and the developers for their patience and technical support.

Good support :)

Good support.

We use BSS B2B Solution on Stagionello Hub, our B2B store in Italy. The registration form, the automatic tags for business customers and machine owners, and the English translation of the form work well and saved us from building a custom solution. When auto-approval stopped working with the hidden password field required by Shopify's new customer accounts, Audrey and the technical team investigated the issue, kept us updated and released a fix. New registrations are approved automatically again. Thank you to Audrey and the whole support team.

Outstanding Customer Support, Even With Complex Technical Issues! We've been using BSS Commerce B2B for nearly a year, and I can't say enough good things about their support team. They have consistently been incredibly helpful, responsive, and dedicated to assisting us whenever we need them. Running a Shopify store with both retail and wholesale customers can present some unique challenges. We've encountered everything from basic configuration questions to complex technical issues involving wholesale pricing, customer registration, third-party applications, and integrations. What really sets BSS Commerce apart is their willingness to tackle even the most complicated problems. Their support team doesn't simply provide generic responses or leave you to figure things out yourself. They take the time to investigate, coordinate with their development team, and work toward solutions. Even when an issue requires extensive troubleshooting, they remain professional, communicative, and committed to helping. Their response times are consistently impressive, and it's reassuring to know that when something goes wrong, we have a knowledgeable team willing to help. A special thank you to Lux, Johnny, Maya, and the entire BSS Commerce team for their continued support and dedication. Great software is important, but exceptional customer support is what truly makes a company stand out. BSS Commerce has consistently demonstrated that commitment, and I highly recommend them to other Shopify merchants.

We’re really happy with BSS B2B Solution. It’s been reliable for our wholesale setup, and the support team has been great: quick to respond, helpful, and easy to work with. Special thanks to Ken for the support along the way. I’d recommend it to any Shopify store selling to B2B customers.

Audrey and the rest of the support team have been very helpful!

BSS Solution has helped us adapt our registration form to the needs of our corporate customers. The app offers useful customization options, and the support team has been responsive and willing to help with our requests. A good solution for managing B2B registrations.

Very happy with the app and especially the customer support. The team responds quickly, is very helpful, and made the necessary custom adjustments in no time. Great service! Highly recommended!

Thanks, Lena and the team, for the great support in fixing our pricing and tax exemption issues. Everything is working smoothly now！

I received a dedicated support agent within less than 24 hours and all my problems were explained and solved as well within that short time frame. I can only recommend working with this company!

The app handles multi-tier wholesale and custom pricing setups seamlessly. On top of that, the BSS team is exceptionally competent, responsive, and quick to address questions during onboarding. Highly recommended for any business looking for a reliable, flexible B2B solution on Shopify.

Excellent app and outstanding customer support!​ The app meets almost all of our needs and offers great flexibility and functionality. What impressed us the most is the incredibly fast response time from the support team. They are always helpful, professional, and quick to resolve any questions or issues we encounter.​ Special thanks to Lux for the exceptional support, quick responses, and dedication to helping us find the best solutions. We truly appreciate all the assistance!​ Highly recommended to any Shopify merchant!

I can only recommend BSS B2B as the app offers everything we need for out B2B set up. When we came across functionality that was not available, their dev team was happy to develop this extra feature for us. Their support team has always been very helpful. I would definitely recommend this app.

Very good support team - we just install the app and it seems fitting our needs.

We’re setting up B2B pricing for our store, and BSS helped resolve an issue with discounts not appearing in our theme. Ivy kept us informed, and the technical team got the pricing working correctly. Our customers can now see the original and discounted prices, and the discount carries through to checkout. The team also confirmed that our percentage discounts will automatically follow changes to regular product prices, which is essential for us. Thank you for your help!

great app, works well, friendly support and fast at replying to your needs for whatever specific help you need for your store