All reviews

Rating Breakdown

  • 5
    94% (927 ratings)
  • 4
    3% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (952)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 16, 2026

great support from Ines, they actually replied to my queries in under 12 hours - thank you so much

Using app

--

Total reviews

3

Average rating

2.3

4 / 5 Share

April 15, 2026

It was great connecting with Lena for setting up the application and helping us understand the app.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

April 14, 2026

Ines was super helpful and fixed my issue on my registration form in minutes. Thank you

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2026

Il est nécessaire de prendre un certain temps pour se familiariser avec son utilisation, toutefois l’équipe support se tient pleinement disponible pour vous accompagner. Je tiens à adresser mes remerciements particuliers à Jeff et Ruby, ainsi qu’à l’ensemble de l’équipe technique pour leur engagement et leur efficacité.

Store

Cyspera

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Very helpful support !!!!

Using app

About 2 months

Total reviews

7

Average rating

5.0

4 / 5 Share

April 15, 2026

Great support overall! The team has been extremely helpful and responsive. A special thanks to Ruby for her outstanding assistance and excellent support throughout the process. She supported us especially well with our B2B section, and the development team addressed issues very quickly and efficiently. Their help made a real difference for our business. Highly appreciated!

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

April 9, 2026

Very good solution and efficient support. We had very specific demand for our B2B business.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

I’ve had a great experience working with BSS B2B. Their team consistently delivers high-quality service, responds promptly, and always follows through to resolve any issues efficiently. It’s clear they truly care about their clients and take pride in what they do. A special mention goes to Phoebe, who has been outstanding—professional, attentive, and incredibly helpful throughout every interaction. Her support really makes a difference. Highly recommended!

Store

Blumia

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

CS were helpful and fixed some website issues for me instantly

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 6, 2026

Echt jammer wnat het lijkt mooi software, maar de installatie werkt niet gelijk. De klantenservice houd je aan het lijntje en werkt niet mee.

Using app

2 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi dear, We’re truly sorry for your experience. This is not the experience we aim to deliver, and we completely understand how disappointing it must have been for you. We have taken a careful look back at your case with our team and are retraining internally to make sure this does not happen again. Your feedback is very important to us, and we are taking it seriously to improve our service. We are continuing to follow up with you via email to make sure everything is fully resolved. At the same time, we have assigned a more experienced supporter to your case so you can receive better and smoother assistance moving forward. We truly hope to have a chance to support you again and turn this experience into a better one. Thank you again for your patience and understanding!

5 / 5 Share

April 3, 2026

The BSS B2B team has been wonderful during the whole process of building a website and incorporating the app. The app itself is great and manages the website as it should. Any confusion I have had, the team has walked me through every step and resolved the issues.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

This app is exceptionally well-made, very intuitive, and easy to use. In my opinion, its strongest point is the customer service—it’s truly a rare find. They respond immediately, are very friendly, and whenever you have a request regarding the app, their developers resolve everything within a day or even less. 5+

Store

Fedeeal

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

The BSS B2B Wholesale Solution app is simply outstanding. Extremely well-organized, powerful, and built perfectly for wholesale businesses. Their support team is next level — fast, responsive, and always available. Every request I had was handled smoothly and exactly as needed. I’m using it on two stores, and the experience has been flawless on both. Highly recommended. Ahmed from Dkhoni-Alsultan & ADT collections

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

TOP...der Support um die Dame LUX ist Mega...sehr Hilfsbereit...

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2026

We're really happy with the BSS B2B/Wholesale Solution! The app covers exactly what we need for our B2B safety shoe shop. Setting up custom pricing rules for our dealers, net payment terms (purchase on invoice), and the quote/draft order system has been working great for us. A special shoutout to the support team – they've been incredibly responsive, patient, and helpful throughout the entire setup process. Every question was answered quickly and with care. You can really feel the dedication behind this team! We'd also love to highlight how smooth the email template customization and the registration form setup went with their guidance. Keep up the great work! We're looking forward to growing with BSS.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Application très bien construite. Facile à paramétrer. Et le service client est hyper réactif en cas de problème. Je recommande à 100% !

Store

Inobath

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

Lux and the BSS are awesome - sorted the issues we had building out our selling platform. The team are super responsive and quick to help with excellent support 5 Stars! Thank you :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Great app and Zoe helped us set up swiftly.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

A terrific app that has enabled our website to display prices on some products, while hiding prices on others. Easy set up and user interface. The support team has been very keen and incredibly responsive to provide assistance, always responding within the day despite the time zone difference. Shout out to Kathy, Helen and Hannah especially!

Using app

14 days

Total reviews

2

Average rating

5.0