BSS B2B Wholesale Pricing
The reviews are overwhelmingly positive and consistently praise the app’s functionality for B2B and wholesale workflows, especially features like custom pricing, volume discounts, registration forms, tax exemption handling, and flexible setup options. Many merchants say the app fits their needs well, is easy to use, and helps them manage complex Shopify B2B setups more effectively. A major strength highlighted across the reviews is the support team: users repeatedly describe the support as fast, responsive, knowledgeable, patient, and willing to go beyond standard help by troubleshooting issues, coordinating with developers, and even making custom adjustments or feature changes. Several reviewers specifically mention individual team members by name and note that problems were resolved quickly and professionally. The negative feedback is limited but important. One reviewer reported that a feature they relied on was no longer supported, and felt this was not communicated clearly, with support suggesting they simply avoid using it. This suggests that while the app is strong overall, there may be occasional gaps in feature support or clarity around deprecated functionality. A few reviews also imply that setup can involve technical adjustments or theme code changes, though these were generally framed as manageable because of the support team’s help. Overall, the sentiment is strongly favorable, with the app’s flexibility and customer service standing out as the main reasons merchants recommend it.
Annie was absolutely amazing and was extremely polite, professional and answered all of my questions with speed and patience. And I got the result I needed. Well done Annie!! Can't recommend BSS's customer service enough 5 Stars
Excellent customer service and outstanding support from Lena. She was extremely professional, helpful, and knowledgeable throughout the entire process. I truly appreciate her assistance and dedication to ensuring a positive customer experience. Highly recommended!
Very helpfull support staff and lots of features. they are very responsive and help guide you through the setup process. They also offer 1-on-1 meetings where they can help you with your specific requests. Lena helped me very well today and we look forward to working with all the BSS B2B apps and their teams in the future.
Thank you for sharing your feedback. We're glad to hear that you had a positive experience with our support team and that Lena could help guide you through the setup and address your specific needs. We truly appreciate your trust in BSS B2B apps and your recognition of our team's efforts. Your feedback means a lot to us.
We use BSS B2B Solution for customer-specific pricing and wholesale registration on our Shopify store. Lux and the development team helped resolve a complex interaction with our free-gift app, including checkout pricing, cart totals and the cart’s accessibility status text. It took several rounds of testing, but the issues were resolved and the team stayed involved throughout. Thank you to Lux and the developers for their patience and technical support.
It's great to hear that the pricing and cart issues are now sorted out. We know this wasn't a straightforward case, especially with several app interactions involved, so we really appreciate your patience while Lux and our developers worked through each detail with you. Your feedback is a lovely recognition of their effort. Thank you for giving our team the opportunity to help. ❤️
Good support :)
Thank you for your kind feedback. We're happy to know you had a good experience with our support team. Your appreciation means a lot to us. 😊
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