BSS B2B Wholesale Pricing
Centralize B2B & Wholesale workflows as an all-in-one solution
Rating
4.8
feedback
1,023
chart
#407
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
41%
-
Less than a year
47%
-
More than a year
7%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and support provided by the team. Users highlighted the quick response times, clear explanations, and helpful guidance they received when setting up and using the app. The support team, including individuals like Ines, Lena, Anne, and Phoebe, was commended for their professionalism, responsiveness, and solution-oriented approach. Customers appreciated the ease of use of the app, its useful features for B2B sales, and the efficient resolution of any issues encountered. However, there were a few negative reviews mentioning issues with uninstallation and unexpected charges.
Highlights
Review RSS Feed
All reviews
May 26, 2026
Ines did an amazing job answering our key questions and guiding us through a step-by-step process with accuracy and professionalism. We are looking forward to integrating and building our storefront with the BSS B2B solution and lock.
May 25, 2026
This is a great app. Ines was very helpful during our onboarding call and everything is working perfectly.
May 21, 2026
Awesome customer Service by Lena. They are very fast to respond and to quick to jump in to help you.
May 19, 2026
I’ve had an excellent experience using the BSS app on Shopify. The app is very well-built, easy to use, and offers exactly the functionality I needed for my store. Everything works smoothly, and it is helping improve both the customer experience and the overall efficiency of my webshop. What truly stood out to me was the outstanding customer support. Ines was absolutely amazing throughout the entire process. She was incredibly responsive, patient, professional, and went above and beyond to help me with every question and customization I needed. No matter the issue, she always found a solution quickly and made sure everything was working perfectly before closing the conversation. It’s rare to find support this dedicated and helpful nowadays, and because of Ines, my experience with BSS has been nothing but positive. I highly recommend this app to any Shopify store owner looking for reliable features combined with exceptional customer service. Thank you again, Ines!
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