Rating

4.9

feedback

885

Reviews

chart

#680

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    29%
  • Less than a year
    58%
  • More than a year
    11%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its user-friendly interface, extensive features for B2B operations, and excellent customer support. Many reviewers highlighted the quick response times and efficiency of the support team, with specific mentions of team members like Emma, Jonas, and Namyr who provided exceptional assistance. The app's ability to customize pricing, manage wholesale operations, and resolve technical issues swiftly were key factors in users' satisfaction. Overall, the app was described as essential for streamlining wholesale operations and highly recommended for businesses looking for a comprehensive B2B solution.

Highlights

Positive customer support experience and quick response times
User-friendly interface and extensive B2B features
Efficient resolution of technical issues and customization options
Essential for wholesale operations and highly recommended for B2B solutions

Rating Breakdown

  • 5
    94% (830 ratings)
  • 4
    4% (34 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 17, 2025

We are working with the BSS app. Despite a few areas where it may have been lacking, Mida and Anne from their chat team, along with their development department, have made an extraordinary effort to help resolve every issue, allowing us to reach our goal quickly. A HUGE THANK YOU from us!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

The app works very well for managing a large catalog of products and inventory. Great support team that listens to your needs and makes adjustments in a timely fashion.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Emma in support along with her technical team fixed my form over the weekend and also offered to improve the format to match my web page. She and her team were proactive, fast, and got the job done. Really appreciate excellent support like this as it is hard to find! App is working great. Definately recommend- support is a big plus for any software user! Cheers, Matt

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 12, 2025

Downloaded the app for the 14 day free trial and the app won't even let me use any of the features unless I pay for the services. How am I supposed to know if I like it, if I can't even set anything up such as wholesale forms, wholesale pricing, etc. Uninstalled after using for only about 15 minutes.

Using app

3 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Jan. 10, 2025

Excellent support team, Jonas is the best! He solves all problems and helps in everything! Great app! We are very satisfied! I highly recommend it!

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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