Rating

4.8

feedback

778

Reviews

chart

#614

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    31%
  • Less than a year
    58%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick response times, helpfulness, and expertise of customer service representatives such as Jolie, Emma, and Jonas. The app itself was commended for its functionality, especially for B2B and wholesale businesses. Users appreciated features like the wholesale registration form, price list management, and customization options. However, a few users mentioned that the app could be a bit confusing to set up initially and that it was on the pricier side. Overall, the app was highly recommended for its performance and the exceptional support provided by the team.

Highlights

Excellent customer service and support
Functionality for B2B and wholesale businesses
Pricing and setup challenges
App features like wholesale registration form and price list management
Positive user experiences with specific customer service representatives like Jolie, Emma, and Jonas

Rating Breakdown

  • 5
    93% (727 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 17, 2024

Love the quick support and they are so friendly helping to answer any of my questions. They even helped solve problems another free app created.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

A quality app with the reasonable prices. PROs: support 24/7 (short delay), quick&easy UI/UX, lots of B2B options. Suitable for very large, itemized orders. CONs: speed issues, when you store has multiple other apps installed. There are some minor compatibility issues, but the dev team works hard to fix them. Meanwhile, we've been working with Namyr from the BSS support. She is a very helpful person regardless of the issue reason.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

BSS: B2B Wholesale Solution has all the features we were looking for, and more. It's easy to use, and their customer support (especially Namyr) is truly great. Any issue I ran into so far, they have addressed it quickly which allowed us to get up and going quickly. I like how customizable it is. The only challenge is that their customer support operates on the opposite time zone than where I live in EDT. That said, I just logged in at night for a bit to get quick answers. After demo'ing a handful of other apps, BSS: B2B Wholesale offers a great value. The support team really makes me feel like I have a partner vs. me just being a customer.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Everything works and the supporting team is really helpful! Thank you to Namyr for helping me out configurate my store!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Der Service ist sehr gut! Man muss nur an die Zeitverschiebung denken, aber dann reagiert jemand innerhalb von wenigen Minuten. Auch mit der App bin ich soweit sehr zufrieden.

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

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