BSS: B2B & Wholesale Solution
BSS Commerce: B2B/Wholesale Solution - B2B Shopify App
Rating
4.8
feedback
946
chart
#714
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
29%
-
Less than a year
57%
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More than a year
13%
Reviews Summary
The reviews for the BSS B2B app are mostly positive, highlighting the exceptional support provided by the team. Customers appreciate the quick response times, knowledgeable support staff, and efficient problem-solving. The app itself is praised for its features such as registration forms, tax exemptions, and B2B functionalities. However, there are some negative reviews mentioning compatibility issues with custom themes, complicated setup processes, and lack of flexibility in certain functions. Overall, the app is recommended for businesses looking for a reliable B2B solution with excellent customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 16, 2025
Amazing app, I originally installed 4 different B2B apps to test, the features and support for BSS, B2B Pricing and Lock are by far the best available. Don't bother with other apps, just work with the BSS team and you won't regret it!
April 9, 2025
The app works very well. It has a lot of functions. But those I appreciated more, it is the support. Emma and the tech team have satisfied our requests to customize the theme in short time. I suggest this app to who has needs to work with b2b.
April 8, 2025
The pricing structure of this app forces you to pay for the highest tier just to get all of the most basic features you should have for B2B. The ability to provide customers with tax exempt status is basic in B2B but you cannot offer that unless you are on the highest paid plan. Hopefully the devs see this review and adjust things, but based on the other reviews, it does not appear they will make any adjustments to the pricing tiers.
Hi there, Thank you so much for taking the time to share your feedback. I'm Mida, Team Leader from BSS Commerce. First of all, we’re truly sorry to hear that our pricing structure didn’t meet your expectations. We completely understand that features like tax-exempt status are essential for B2B businesses. Just to share a bit of context — implementing the Tax Exemption feature involves ongoing costs on our end, particularly for integrating and maintaining third-party APIs that validate VAT numbers across different regions, especially for EU and other international compliance standards. That’s why this feature is currently included in our higher-tier plans. That said, we truly value your input and understand how pricing can be a deal-breaker. While we haven’t had the chance to assist you yet, we’d really appreciate an opportunity to learn more about your needs and explore if there’s a better way we can support you. If you’re open to it, please feel free to reach out to us at [email protected]. We're happy to discuss in more detail and possibly find a better fit for your use case. We genuinely hope you might consider revising your 1-star review — it means a lot to a small but passionate team like ours. Either way, thank you again for the constructive feedback — it's helping us shape the future of our app.
April 8, 2025
Switched over after the update to Shopify Markets which rendered all other B2B apps obsolete. The app works. The team is incredibly helpful with the full installation and knowledgeable of the nitty-gritty of the app.
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