Rating

4.8

feedback

991

Reviews

chart

#797

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    42%
  • Less than a year
    48%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the ease of setup, user-friendly interface, and the app's ability to cater to both B2B and B2C workflows. The support team, including individuals like Kathy, Helen, Hannah, Alena, Ines, and Ruby, has been praised for their responsiveness, patience, and willingness to go above and beyond to address specific needs. Customers value the personalized solutions offered by the development team and the clear communication throughout the process. The app's features, such as price management, customer-specific functionalities, and multi-currency support, have been commended for their effectiveness in managing wholesale operations and enhancing the overall online selling experience.

Highlights

Exceptional customer support and responsiveness
User-friendly interface and ease of setup
Effective B2B and B2C workflow management
Personalized solutions and clear communication
App features like price management and multi-currency support

Rating Breakdown

  • 5
    94% (927 ratings)
  • 4
    3% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (952)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2026

great support from Ines, they actually replied to my queries in under 12 hours - thank you so much

Using app

--

Total reviews

3

Average rating

2.3

4 / 5 Share

April 15, 2026

It was great connecting with Lena for setting up the application and helping us understand the app.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

April 14, 2026

Ines was super helpful and fixed my issue on my registration form in minutes. Thank you

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2026

Il est nécessaire de prendre un certain temps pour se familiariser avec son utilisation, toutefois l’équipe support se tient pleinement disponible pour vous accompagner. Je tiens à adresser mes remerciements particuliers à Jeff et Ruby, ainsi qu’à l’ensemble de l’équipe technique pour leur engagement et leur efficacité.

Store

Cyspera

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Very helpful support !!!!

Using app

About 2 months

Total reviews

7

Average rating

5.0

All reviews

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