Rating

4.8

feedback

956

Reviews

chart

#572

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    42%
  • Less than a year
    48%
  • More than a year
    7%

Reviews Summary

The B2B BSS Solution app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the functionality and user-friendliness of the app, especially in catering to unique business customs and specific needs. The support team, including individuals like Ruby, Anne, Phoebe, and others, is praised for being flexible, helpful, and dedicated in resolving issues and providing detailed assistance. The app is commended for its robust features, fast response times, and the ability to address complex setups and customization requests effectively.

Highlights

Exceptional customer service and dedicated support team
Functionality and user-friendliness of the app
Fast response times and effective resolution of issues
Customization and flexibility in meeting specific business needs
Positive impact on managing wholesale operations and B2B setup

Rating Breakdown

  • 5
    94% (898 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (920)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 4, 2026

Inmejorable la atención. Me resolvieron el problema perfectamente. Jeff fue super amable y me ayudó con todo lo que necesitaba.

Store

Filakia

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

Simply amazing app, and even more amazing support! Special thanks to Ruby, she provided my requests for help with great care! I needed the tax exempt block placed in a specific way on my theme, I got in contact with Ruby, and the help was nothing short of amazing.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

We are currently using the BSS B2B Login/Lock & Hide Price and B2B Solution apps on our Shopify store for Frames Now Wholesale. The apps now work well with the Shopify Trade theme, and the team assisted us with several customisations to ensure the functionality aligned with our B2B workflow. A special thanks to Ruby and the support team for their prompt assistance. They quickly identified the issue and coordinated with the development team to implement the fix. Communication remained clear throughout the process, and the issue was resolved efficiently. The app now performs as expected, particularly for locking product prices, controlling B2B access, and supporting our wholesale login system. Their willingness to customise the setup for the Trade theme made the integration smoother for our store. Overall, the support team has been responsive and helpful. Appreciate the effort and dedication from Ruby and the team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

One of our clients wanted to implement B2B features, so we tried several apps. We found that "B2B BSS Solution" is by far the most functional and user-friendly. Business customs in Japan can be quite unique and specific, but the customer support team was incredibly flexible and helpful, which we truly appreciated. We are especially grateful to Ruby and Anne for their dedicated and detailed support. This app is highly recommended!

Using app

2 minutes

Total reviews

1

Average rating

5.0

All reviews

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