BSS B2B & Wholesale Solution

Sept. 16, 2025

Making some progress in creating our wholesale site. I recommend using this to start learn how to create your wholesale business. This app provides many tools and you get support from the developers.

July 22, 2025

Because Shopify does not offer options for B2B sales (unless you use Shopify Plus), we were looking for a solution. Our desire was to serve both our retail customers and our B2B customers in one environment. Fortunately, after some research, we found the app BSS B2B & Wholesale Solution that allowed us to make this happen. The support is excellent! Whenever we contacted through the BSS Solutions app, Jonas always responded quickly and very helpfully. Our questions were answered almost immediately and any problems quickly resolved. If we had to mention some cons, it is that for creating and/or sending invoices you still need to find an external app or create the invoices manually. Furthermore, you need at least the Advanced Plan if you want to reverse VAT and at least Platinum if you want to set custom prices for different product variants and/or collections. All in all, this doesn’t make the app cheap, but it is still a lot cheaper than the Shopify Plus Plan.

June 25, 2025

Good app, however, it didn't work right away when I installed it. I had to contact their technical team, but they were very responsive, so no issues there. Just a little pricey too. Aside from these two points, it's a 5-star rating.

May 1, 2025

Update as of May 1st Emma was quite helpful last week. She addressed all our concerns and helped us set up this app to work properly. we have been testing it for a few days and it works perfectly fine now. At first, communication was an issue but she was understanding and helpful. EXTREMELY UNHELPFUL SUPPORT TEAM - Update as of 3/20/25 It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it. They spam your email at 1 in the morning saying they can't help you because it's their lunchtime. They beg for reviews, this is my third time editing this review as it's impossible to get help without leaving a bad review. The app keeps crashing - especially if you have large amount of items. For an app that's so expensive, it's ridiculous how unhelpful they are. Update as of 2/20/25 : They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them.

Jan. 27, 2025

Thank you for your quick action and support. Your timely assistance is greatly appreciated!

Dec. 19, 2024

The BSS app is amazing! A special shoutout to Emma for her outstanding support, she’s always friendly, quick to help, and really thinks along with you. The app itself is super user-friendly and has so many great features. Highly recommend it!

Sept. 25, 2024

pros: 1) The support team talks properly to the customer 2) They understand the customer's requirement very well and then give the proper solution. 3) If any issue comes up in the tool then they try their best to resolve it. 4) Customer's query is resolved within 24 hours 5) The tool is easy to configure 6) This tool fulfills the requirements I had. cons: 1) Customer support is not 24/7 2) There should be something to resolve customer's queries within 24 hours.

Aug. 23, 2024

Good app, not a 5/5 as things could always be improved but overal it's working. A bit too expensive in my opinion though. Good customer service.

Aug. 21, 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

July 11, 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

May 20, 2024

Service has been amazing and I have achieved exactly what I wanted however the cost is quite high. I would also note you may need to subscribe to 2 apps to get the desired outcome. I would recommend this as a BSB app it does seem to be within the same costs as others so based on service alone I can’t fault the fast response

May 16, 2024

Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.

May 14, 2024

Some bugs appear sometimes, but the support is always really responsive and professionnal.

April 15, 2024

Dec. 18, 2023

Oct. 20, 2023

Sept. 26, 2023

It's an excellent app. I just wish they had better support hours. Would be 5 stars

Aug. 23, 2023

They solved the problem of my integration in my store and your app works correctly, in addition, your app has gotten me many sales. Excellent service!

July 21, 2023

Really good functionality, simple to set up. Emma and the team have been very helpful with any bugs that crop up. There's a couple of niggles with it where I think the app could be improved which I've suggested to the team - with these little improvements it's definitely a 5* app, and even without them it's still allowed us to move our B2B website from Magento 2 to Shopify!

June 8, 2023

I like very much this b2b app for my wholesale business and hope it will helpful to grow. I am new for this app but hoping to get more idea. Till now I am fully satisfied with this app and also customer service is great.