BSS: B2B & Wholesale Solution
BSS Commerce: B2B/Wholesale Solution - B2B Shopify App
Rating
4.9
feedback
848
chart
#813
All reviews
Rating Breakdown
Review RSS Feed
Oct. 12, 2024
Some troubles in the begin, but Namyr has help us very good and fixed the problems we had.
Sept. 25, 2024
pros: 1) The support team talks properly to the customer 2) They understand the customer's requirement very well and then give the proper solution. 3) If any issue comes up in the tool then they try their best to resolve it. 4) Customer's query is resolved within 24 hours 5) The tool is easy to configure 6) This tool fulfills the requirements I had. cons: 1) Customer support is not 24/7 2) There should be something to resolve customer's queries within 24 hours.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Aug. 23, 2024
Good app, not a 5/5 as things could always be improved but overal it's working. A bit too expensive in my opinion though. Good customer service.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
Aug. 21, 2024
The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
Aug. 21, 2024
Support funktioniert gut. Jolie konnte bisher in den meisten Fällen relativ zügig helfen. Wird aber auch gebraucht, da doch einige Dinge noch speziell auf den Shop angepasst werden müssen.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
July 11, 2024
App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
July 3, 2024
Just start to use this app but have to say that the support is quite efficient, within half an hour the issue was located and with a few hours it was already fixed. Moreover the support from Jolie was also quite helpful, she is patient and very cooperative.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
June 12, 2024
We recommend this app. They were some compatibility issues with our custom code but the support answer and solve things pretty quick and the app does the job. We put 4 stars because the app don't allow the uses of shopify custom codes which we needed.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
May 20, 2024
Service has been amazing and I have achieved exactly what I wanted however the cost is quite high. I would also note you may need to subscribe to 2 apps to get the desired outcome. I would recommend this as a BSB app it does seem to be within the same costs as others so based on service alone I can’t fault the fast response
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you more and revise your experience. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app.
May 16, 2024
Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you our best. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app.
May 14, 2024
Some bugs appear sometimes, but the support is always really responsive and professionnal.
Thank you for your 4 star rating! We are delighted that you appreciated our responsive and professional support despite the bugs sometimes encountered. However, you seem not fully satisfied with our app yet so hopefully we will have more chances to assist you further to revise your experience. If you might need any further support, don't hesitate to contact us at "[email protected]".
April 17, 2024
The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10
April 15, 2024
Jan. 23, 2024
"I recommend this app. I had issues with it, but they were promptly and seriously by the app developer."
Jan. 16, 2024
Store
My Store
Using app
About 2 months
Thank you so much for such a valuable review. However, since you left a 4-start review, it seems like you haven't been 100% satisfied with our app. Could you provide us some more feedback so that we can assist much further and help to revise your experience? Looking forward to hearing from you again at "[email protected]".
Dec. 18, 2023
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Oct. 24, 2023
This is a great add on to Shopify. The custom pricing feature as well as customer registration is what I've used. It enables us to setup B2B functionality for our store. The support has been great and quick to address the issues as they have come up. the one improvement idea is to ensure the custom codes the app adds to the shopify template do function consistently. In our experience, it seems the website sometimes bypasses the BSS's codes and reverts to be using the default Shopify template. Ovrall a good app.
Oct. 20, 2023
Oct. 3, 2023
Sept. 26, 2023
It's an excellent app. I just wish they had better support hours. Would be 5 stars
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!