Home Essentials Wholesale review for BSS B2B Wholesale Solution

May 1, 2025

Update as of May 1st Emma was quite helpful last week. She addressed all our concerns and helped us set up this app to work properly. we have been testing it for a few days and it works perfectly fine now. At first, communication was an issue but she was understanding and helpful. EXTREMELY UNHELPFUL SUPPORT TEAM - Update as of 3/20/25 It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it. They spam your email at 1 in the morning saying they can't help you because it's their lunchtime. They beg for reviews, this is my third time editing this review as it's impossible to get help without leaving a bad review. The app keeps crashing - especially if you have large amount of items. For an app that's so expensive, it's ridiculous how unhelpful they are. Update as of 2/20/25 : They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them.