All reviews

Rating Breakdown

  • 5
    94% (962 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 96% (985)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2026

Ines did an amazing job answering our key questions and guiding us through a step-by-step process with accuracy and professionalism. We are looking forward to integrating and building our storefront with the BSS B2B solution and lock.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2026

This is a great app. Ines was very helpful during our onboarding call and everything is working perfectly.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2026

Tom was extremely helpful and patient with answering all my questions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

Awesome customer Service by Lena. They are very fast to respond and to quick to jump in to help you.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2026

I’ve had an excellent experience using the BSS app on Shopify. The app is very well-built, easy to use, and offers exactly the functionality I needed for my store. Everything works smoothly, and it is helping improve both the customer experience and the overall efficiency of my webshop. What truly stood out to me was the outstanding customer support. Ines was absolutely amazing throughout the entire process. She was incredibly responsive, patient, professional, and went above and beyond to help me with every question and customization I needed. No matter the issue, she always found a solution quickly and made sure everything was working perfectly before closing the conversation. It’s rare to find support this dedicated and helpful nowadays, and because of Ines, my experience with BSS has been nothing but positive. I highly recommend this app to any Shopify store owner looking for reliable features combined with exceptional customer service. Thank you again, Ines!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2026

Absolutely love this app! A huge shoutout to Tom from the BSS team — he went above and beyond to help me set up store locking and configure discounts on my Shopify store. The support was fast, friendly, and incredibly knowledgeable. Tom made the whole process seamless and stress-free. If you're running a wholesale or B2B operation on Shopify, this is the app you need. 10/10 — highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2026

Really love the experience and their support in getting things fixed, fast! Highly recommended!

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

May 14, 2026

We've been using BSS B2B Wholesale Solution to add a trade customer side to our Shopify store, and it's working really well. Custom pricing rules, discounted prices across product pages, collections, cart and checkout, and all running smoothly. Special thanks to Emma & Lux on the support team, who were responsive throughout setup and coordinated a quick fix with their developers when we hit a theme-specific edge case.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2026

Their support is great they are very quick to response and find a solution to the problem we are having. Our sale price was not showing up on the product page and they were able to fix it less than 24hours. They are truly very good on problem solving and their support. I truly like that I'm able to chat with them and find a solution to our problems that day if not less than 24 hours.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

Thang Hoang answer all of my questions, he was also very patient when i had no idea what i was doing. Felling very confident that i can get this up and running asap.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2026

very good apps with quick support team

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2026

Todo perfecto. La atención al cliente eficaz

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2026

Great job from Tom and rest of the B2B solution team. They help us out to make B2B app work as we wish. Video call makes communication much faster and easier. Thank you for that :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2026

Lena from BSS Solutions was extremely helpful during our demo call. She clearly explained how the B2B Shopify app works, answered all of my questions, and made the setup process feel straightforward. The solution is working well so far and looks like a strong fit for what we need. Great support, clear guidance, and a very positive first experience overall.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2026

The BSS team has been very responsive and efficient. Whenever we had an issue, they replied quickly and helped us get it resolved. Their support has been helpful and professional. Appreciate the team’s effort.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2026

Great app for B2B. Doing b2b in multiple countries and BSS app made it very easy for me. All the custom pricing and rules are easy to setup. Customer service is top notch. Got instant meaningful help from LUX.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2026

support is solid. the product does exactly what I need it to do. We use most pricing modules, including custom. I do think the UI could be more intuitive, but once it's set it works as intended. So they get 5 stars for this reason. I've had to use support a couple three times and each time their response time is super quick and my challenges are solved. So hats off to this.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

Lena was very helpful in walking through things with me!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2026

Needed help with a custom feature, Tom was amazing in understanding our requirements and assured that it can be done.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

amazing support from Ines! thank you so much - she guided me through full installation and got everything up and running! 5 star!

Using app

About 14 hours

Total reviews

1

Average rating

5.0