BSS B2B Wholesale Solution
Build a Centralized B2B Wholesale for Shopify | BSS Commerce
Rating
4.8
feedback
904
chart
#927
All reviews
Review RSS Feed
Dec. 10, 2025
We’ve been using the BSS B2B Solution app for our wholesale website and absolutely love it! The app is powerful, intuitive, and covers all the functionality we need for a smooth wholesale experience. What truly sets it apart, though, is the outstanding customer support—especially from Ruby. They are incredibly responsive, even outside normal business hours and on weekends for urgent issues, and every minor glitch we’ve encountered has been resolved quickly and efficiently. Highly recommended!
Dec. 3, 2025
We've been using the app for our webshop for several years now, and we're very satisfied with it. Initially, we needed to have the support team make some specific adjustments, but Joy and her team were very helpful. B2B pricing works as it should, and we have many rules regarding this. We recently had an update to our registration form, and it wasn't working properly. I contacted support, and Lux responded immediately, and her team resolved the issue quickly. We are very satisfied with the app and the professional and friendly support from BSS. Keep up the good work! Thank you, BSS.
Dec. 1, 2025
We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at the moment but will likely explore more in the future. The customer service an dev support have been great, design and functionality changes have been completed within 24 hours so far so 5 star from us.
Nov. 26, 2025
Not a lot of B2B Wholesale apps offer many out of box features but this app pretty much offers it all, love the app, love the product and their customer support is extremely responsive and helpful when troubleshooting any questions and/or concerns.
Nov. 25, 2025
Exceptional assistance and quick response times. I would highly recommend this app for B2B options.
Nov. 25, 2025
Sehr gute App mit vielen Möglichkeiten. In den letzten Tagen hatte ich einige Kontakte mit dem Support, da ich gewisse Dinge anpassen bzw. optimieren wollte. Hill war stets sehr freundlich und konnte all meine Fragen innert kürzester Zeit beantworten. Jetzt läuft alles wie gewünscht. Vielen Dank!
Nov. 18, 2025
Love this, really helps me scale into wholesale. The team is instant with help and fixes. Good people and product
Dec. 10, 2025
Great Support Team, Helpful App Overall The app itself is solid and does what it promises once everything is correctly set up. While there was some initial confusion regarding which features were included in each pricing plan, the support team handled the situation professionally and stayed responsive throughout. Support is consistently available Monday to Friday, and every interaction I had was clear, polite, and genuinely helpful. Even when issues came up, they made the effort to explain options and work toward a solution. Overall, I can recommend this app — especially for the quality of customer support. With a little improvement in how pricing and features are communicated, this would easily be a 5-star experience.
Hi Zermatt Kaffee ® We sincerely apologize for the frustration and confusion this situation caused. We understand how disappointing it must have been to spend significant time trying to obtain accurate information. Integrity and transparency are core values for us, and we never intended to mislead or upsell. The misunderstanding came from miscommunication and a gap in our team’s knowledge, and we are taking immediate steps to retrain our staff to prevent this from happening again. We have already reached out via email to resolve the issue and sincerely hope to have the opportunity to make things right. Your feedback is extremely valuable to us and helps improve our service. We genuinely appreciate your patience and the opportunity to regain your trust. Thanks so much!
Nov. 12, 2025
We’ve been using the BSS B2B Solution App to build and customize our wholesale system on Shopify, and it has been an excellent experience. The app is highly capable and flexible — allowing us to set up everything from custom registration forms and pricing rules to shipping conditions and account approval flows. A huge thank you to Hill and Kellie, who have been incredibly responsive and supportive throughout the entire integration process. They went above and beyond to help us fine-tune our setup, troubleshoot issues, and even customize certain elements to better fit our business. Their professionalism, patience, and dedication truly stand out. I highly recommend this app for anyone looking to streamline or expand their B2B operations on Shopify.
Nov. 12, 2025
We've tested many B2B apps and this one had most of what we needed. The setup and settings are easy + the support (thanks Hill!) is awesome - fast and they helped us make changes to the code to ensure the app works for our specific needs / market.
Nov. 11, 2025
stable app that works really well, though it's rather expensive. The support always comes through and is really helpful. Louis always tried helping me out in the best way possible
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the app has been working well for you and that our support, especially Louis, has been helpful. We truly appreciate your feedback and your trust in us. Your support motivates us to keep improving and providing the best experience possible. Thanks again for taking the time to share your thoughts!
Nov. 11, 2025
The BSS B2B Wholesale APP is a proven, top class APP that supports wholesale buying functionality and more. The tech support team are friendly, professional and very capable. Its an APP well worth exploring. Thanks Guys
Thank you so much for your kind feedback! We are thrilled to hear that you find the BSS B2B Wholesale App valuable and that our support team has been helpful. Your recommendation means a lot to us and motivates us to keep delivering the best experience for our customers. Thanks again for your support!