BSS B2B Wholesale Solution
Build a Centralized B2B Wholesale for Shopify | BSS Commerce
Rating
4.8
feedback
904
chart
#927
All reviews
Review RSS Feed
Nov. 11, 2025
stable app that works really well, though it's rather expensive. The support always comes through and is really helpful. Louis always tried helping me out in the best way possible
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the app has been working well for you and that our support, especially Louis, has been helpful. We truly appreciate your feedback and your trust in us. Your support motivates us to keep improving and providing the best experience possible. Thanks again for taking the time to share your thoughts!
Nov. 11, 2025
The BSS B2B Wholesale APP is a proven, top class APP that supports wholesale buying functionality and more. The tech support team are friendly, professional and very capable. Its an APP well worth exploring. Thanks Guys
Thank you so much for your kind feedback! We are thrilled to hear that you find the BSS B2B Wholesale App valuable and that our support team has been helpful. Your recommendation means a lot to us and motivates us to keep delivering the best experience for our customers. Thanks again for your support!
Nov. 10, 2025
Company is good about helping work through issues. There is a time difference between them and the US, and it sometimes takes them a bit to respond to questions, but they always respond and are helpful when they do.
Thank you so much for sharing your experience! We really appreciate your understanding regarding the time difference. We are glad to hear that our team has been able to assist you and provide helpful support whenever you reach out. Your feedback means a lot to us and encourages us to keep improving our service. Thank you again for your kind words and support!
Nov. 12, 2025
Bss works especially well, Customer service have been very helpfull in helping personalize my B2B website, A very special thing that not all other company do is that they had doublecheck to make sure there is no issue. A special mention to customer service who is very helpfull. Special shouout to Lux!
Thank you so much for your kind words. We are thrilled to hear that BSS is working well for you. Lux and the rest of our customer service team will be delighted to hear your special mention as they always appreciate feedback like this. We truly appreciate your support and recommendation!
Nov. 10, 2025
Awesome Support. Our Support-Manager Lux was supporting us through complex and very detailed requirements (from our side). We ware very happy to have you as a Partner and would always choose BSS again.
Thank you so much for your kind words! We are thrilled to hear that Lux and our support team were able to assist you with your complex requirements. It means a lot to us to be considered a trusted partner, and we are truly grateful for your support and recommendation. We look forward to continuing to work with you and helping your business succeed.
Nov. 10, 2025
Best Dev Team Easy to Use and Very Responsive to your request hats off to the BSS TEAM !
We really appreciate your kind words! It’s wonderful to hear that our team has been responsive and that you find the app easy to use. Your feedback truly motivates us to continue delivering our best for all our customers. Thanks so much for recognizing the BSS team!
Nov. 10, 2025
We started using this app for our B2B. We are using it mainly for pricing, order limits, quantity increments. The app provides you with a lot of posssibilities and the support team is always there to help you and look for a possible solution. You can do a lot of things yourselves however sometimes it is easier to ask the support team for help when it comes to adding things to liquid codes and stuff. We got a lot of help from Louis. We also got help from Kellie and Ruby and everyone is very kind and always there to try and help you as best as they can.
Nov. 7, 2025
Great app and superb support, there was a serious issue that was discovered on Friday, and they worked beyond their normal business hours to fix it before the weekend. 5 stars deserved!
Nov. 7, 2025
This team offers great support. We had a few issues which needed custom integration into our theme and they've been helpful throughout the entire process to get it working. It takes some back and forth due to the time zone difference, but they've made the Net Terms and Tax calculation work on wholesale orders that I haven't found on other apps. Thanks
Nov. 7, 2025
Friendly service, nothing is ever an issue, and they are available whenever I request support. Fantastic and very professional.
Oct. 23, 2025
Excellent app with intuitive interface, excellent features and great support. Many of the features offered were not high on my priority list but were so accessible that I easily integrated them into my store. The entire B2B app suite is excellent and I highly recommend them!
Thank you so much for the amazing review! We’re thrilled you found the app intuitive and full of useful features — even ones you didn’t expect to need! It’s great to hear you’ve enjoyed the full B2B suite, and your recommendation truly means a lot to us. 🚀
Oct. 20, 2025
This is not a product that you can simply install and use. But thanks to the support service, which always helps to solve all problems quickly, everything works as it should for me in the end.
Thanks so much for your feedback and the 5 stars! We’re glad everything is now working well for you. We understand setup can be a bit complex at first, and we’re continuously improving to make the process smoother and more intuitive. Your input really helps us do that — thank you! 🚀
Oct. 16, 2025
Ich bin sehr zufrieden mit der App und dem daran angebundenen Support. In unserem von Shopify genutzten Theme, mussten sehr viele Anpassungen vorgenommen werden, die BSS alle nach und nach umsetzen konnte. Die Kommunikation war bestens. Die App ist im B2B-Bereich sehr gut und hilft uns dabei das im Webshop abzubilden, was Shopify im Standard leider nicht zur Verfügung stellt bzw. gar nicht im Funktionsumfang beinhaltet. Wir sind in der Lage, kundenabhängige und somit kundenindividuelle Preise, Preisstaffeln sowie Nettopreise und die daran gebundenen Grundpreise korrekt zu zeigen als auch eine B2B-Registrierung vorzunehmen, so dass Kunden erst nach Prüfung und Freischaltung als B2B-Kunde bestellen können. Wer mit Shopify einen B2B-Shop realisieren möchte, ist mit dieser APP bestens beraten. Vielen Dank an das gesamte BSS-Team (ganz besonderen Dank an Jonas, der mein Hauptansprechpartner in der gesamten Projektphase war).
Oct. 10, 2025
This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.
Thank you so much for the amazing review! We’re thrilled the app helps you manage your B2B business effectively, and even happier to hear your kind words about Louis and the team — they’ll be overjoyed! Your trust in all our apps means the world to us.
Oct. 10, 2025
Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.
Hi Labo Mono team, This is Mida, the Product Leader of BSS B2B Solution. We're truly sorry for the frustrating experience you had during onboarding. After reviewing your case, we acknowledge that our communication fell short — especially with the support provided by Ruby — and that some incorrect or delayed information made things even harder for you. We take full responsibility for this. The issues you mentioned were partly due to compatibility limits in your store setup, but our team should have communicated those clearly and guided you better from the start. We’ve already addressed this internally to ensure more transparent communication and smoother onboarding going forward. Our developers are also reviewing the related setup logic to prevent similar problems. Thank you for your patience and for sharing this detailed feedback — it truly helps us improve both our app and our service.
Nov. 27, 2025
Support is Great BUT - We run into issues, instability, inconsistencies and we needed to reach out to the support team to resolve those issues. However, their support team was prompt and did resolve all of our issues - I was impressed with their commitment to resolving issues and making the product work. But it is hard to make to make this product work out-of-the-box (This may have been because we used product variants). Shoutout to Louis from CS for dedicated efforts to resolve our issues 10/10. A special thanks to dev team and developer South D - Their skills, problem solving and dedication is greatly appreciated; looking at the code, Shopify sure doesn't make it easy, and creative solutions are needed. If you need something changed or fixed with BSS B2B, absolutely reach out to their Support team; Notably if you find prices taking a long time to load - their support team can assist with this.
Thank you so much for your honest feedback and for recognizing our support team — especially Louis! He’ll be thrilled to hear your kind words. We truly understand your frustration about the setup experience and instability, and we’re sorry that it took multiple steps to get everything running smoothly. Your comments are extremely valuable and help us improve the product stability, especially around product variants. Our team is already working on simplifying the setup and enhancing performance for more stable out-of-the-box experiences. We really appreciate your patience and for giving us the opportunity to support you throughout the process.
Sept. 30, 2025
Great app, and really wonderful support. Quick replies and catering to individual requests.
Using app
About 2 months
Total reviews
1
Average rating
5.0
Sept. 22, 2025
Die app funktioniert nur schlecht und nur auf einigen themes. Die Hilfe ist gleich null. Man muss Tagelang auf eine Antwort warten. Nicht zu empfehlen
We are very sorry to hear about your experience and completely understand your frustration. This is definitely not the experience we want our users to have, and we appreciate you taking the time to share your feedback. We take reliability and support seriously, and we would love the opportunity to help resolve the issues you’ve encountered. Could we schedule a call to better understand your setup and the themes you are using? Our team is committed to investigating thoroughly and finding a solution that works for you. Thank you again for your honest feedback. We genuinely value your experience and the opportunity to make things right. Hope to hear from you soon!