BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#264
All reviews
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Dec. 31, 2025
Really Great customer service! I had difficulties setting everything up and they helped me with the whole process! Hill and Kellie were the agents assisting me.
Dec. 31, 2025
Needed an app to accommodate wholesale customer demand and BSS B2B Wholesale Solution was exactly what we needed. The modules are easy to configure and if you need support, Hill, Hannah, Phoebe, and developer team are there to assist.
Dec. 24, 2025
Absolut empfehlenswert! Der Support ist wirklich außergewöhnlich – schnell, lösungsorientiert und dabei extrem freundlich. So einen Service erlebt man selten. Die App läuft stabil, erfüllt genau das, was sie verspricht, und ist für den B2B-Einsatz perfekt geeignet. Vielen Dank an das Team!
Vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Sie mit der App und unserem Support so zufrieden sind. Es bedeutet uns viel zu hören, dass unsere Lösung zuverlässig funktioniert und Ihren B2B-Anforderungen entspricht. Ihr positives Feedback motiviert unser Team sehr. Wenn wir Sie künftig in irgendeiner Weise unterstützen können, melden Sie sich jederzeit gern bei uns ❤️
Dec. 23, 2025
Wir nutzen die BSS B2B-Lösung in unserem Shopify-Shop mit anspruchsvoller B2B-/B2C-Preislogik und Variantenpreisen. Die App bietet dafür sehr viele Möglichkeiten. Ein großes Dankeschön an Hill und das Entwicklerteam: Unsere Themen rund um B2B-Preise, Variantenlogik, Produktübersicht und Produktseite wurden Schritt für Schritt analysiert und sauber gelöst – auch bei einem komplexen Theme-Setup. Die Kommunikation war freundlich, geduldig und lösungsorientiert, und Anpassungen wurden direkt im Theme umgesetzt. Besonders positiv: Der Support hat nicht nur „irgendwie gefixt“, sondern wirklich verstanden, wie die Preislogik fachlich korrekt sein soll, und das entsprechend umgesetzt. Klare Empfehlung für alle, die eine professionelle B2B-Lösung für Shopify suchen – vor allem, wenn man Wert auf kompetenten und engagierten Support legt. Vielen Dank nochmals an Hill & Team!
Vielen Dank für Ihr ausführliches und wertschätzendes Feedback. Es freut uns sehr zu hören, dass unsere BSS B2B-Lösung Ihre komplexen B2B- und B2C-Anforderungen zuverlässig unterstützt. Besonders schätzen wir Ihre Rückmeldung, dass unser Team Ihre Preislogik fachlich verstanden und sauber umgesetzt hat. Genau das ist unser Ziel. Vielen Dank für Ihr Vertrauen und Ihre klare Empfehlung. Sollten Sie künftig weitere Unterstützung benötigen, sind wir jederzeit gern für Sie da ❤️
Dec. 17, 2025
BSS has been extremely helpful with providing support for all of our needs. We asked them to update the cart button text and the wording on the cart page, and they helped us right away, amongst other needs we have had. They have been great!
Thank you very much for your kind feedback. We are glad to hear that our team could support you promptly and help with your requests. It means a lot to us to know that the app and our support have met your needs. If there is anything else we can assist you with, please feel free to reach out ❤️
Dec. 10, 2025
Thank you very much for your 5-star rating. We truly appreciate your support and trust in our app. Your rating motivates our team to continue improving both the product and our support experience. If you ever need assistance or have any questions, please feel free to reach out. We are always here to help ❤️
Dec. 10, 2025
We’ve been using the BSS B2B Solution app for our wholesale website and absolutely love it! The app is powerful, intuitive, and covers all the functionality we need for a smooth wholesale experience. What truly sets it apart, though, is the outstanding customer support—especially from Ruby. They are incredibly responsive, even outside normal business hours and on weekends for urgent issues, and every minor glitch we’ve encountered has been resolved quickly and efficiently. Highly recommended!
Thank you very much for taking the time to share your experience. We are really happy to hear that the app supports your wholesale needs well and provides a smooth experience for your business. Your kind words about our customer support, especially the responsiveness and dedication, truly mean a lot to our team and motivate us to keep improving. If you ever need any further assistance, please feel free to reach out. We are always here to help ❤️
Dec. 9, 2025
非常专业，服务也很迅速，感谢他们及时的解决了我的问题。
非常感谢您的反馈。 很高兴听到您认可我们的专业性和响应速度，也很开心能及时帮您解决问题。如有任何需要，欢迎随时联系我们 ❤️
Dec. 8, 2025
Customer service from Lux was great, she was very helpful.
Thank you for your feedback. We are glad to hear that Lux was able to assist you and provide helpful support. If you need any further assistance, please feel free to reach out. ❤️
Dec. 3, 2025
We've been using the app for our webshop for several years now, and we're very satisfied with it. Initially, we needed to have the support team make some specific adjustments, but Joy and her team were very helpful. B2B pricing works as it should, and we have many rules regarding this. We recently had an update to our registration form, and it wasn't working properly. I contacted support, and Lux responded immediately, and her team resolved the issue quickly. We are very satisfied with the app and the professional and friendly support from BSS. Keep up the good work! Thank you, BSS.
Thank you very much for sharing your experience with us 💙 We truly appreciate your long-term trust in our app and are glad to hear that it continues to meet your needs, especially with complex B2B pricing rules. It is also great to know that our support team could assist you effectively, from earlier adjustments to the recent registration form update. Your kind words about our professional and friendly support mean a lot to us and encourage our team to keep doing our best. If you ever need any further assistance, please feel free to reach out. We are always happy to help.
Dec. 1, 2025
We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at the moment but will likely explore more in the future. The customer service an dev support have been great, design and functionality changes have been completed within 24 hours so far so 5 star from us.
Nov. 30, 2025
I tried to use the app for charging B2B prices to EU and non-EU customers and to add a fee for every unit to each order. I was very transparent from the start of my trial. Positive: Support is quick, responsive, helpful and nice. Bad: After several months of going back and forth with the support & paying the platinum price, it turned out that the app does not fulfill both requirements. The calculation of VAT / non VAT is prices is incorrect. If you want to set up one net of VAT B2B fix price for the world, it does not work. Also there is no option to add a fee per unit, you would have to make several thousand of manual rules. I am disappointed.
Thank you for taking the time to share your detailed feedback. We truly appreciate your transparency. We are very sorry that our app did not fully meet your requirements regarding VAT calculation for B2B pricing and the per-unit fee setup. We understand how important these features are for your business and sincerely apologize for the frustration this caused. Your feedback is extremely valuable to us. While current platform limitations prevent some configurations, we are continuously working on updates and improvements to better meet the needs of B2B merchants worldwide. We have also reached out to you directly via email to discuss your concerns and explore how we can assist further. We would greatly appreciate the opportunity to hear from you. Thank you again for giving our app a try and for providing constructive feedback that helps us improve. Warm regards, Kathy Customer Support Leader BSS Commerce
Nov. 27, 2025
Support is amazing, good working app
Thank you for your kind feedback. We are glad to hear that you are happy with the app and our support. If you ever need any assistance, please feel free to reach out. ❤️
Nov. 27, 2025
The Dev's were quick to fix my issue. The app works great.
Thank you for your feedback. We are glad to hear that the issue was resolved quickly and that the app is working well for you. If you need any further support, please feel free to reach out. ❤️
Nov. 26, 2025
Not a lot of B2B Wholesale apps offer many out of box features but this app pretty much offers it all, love the app, love the product and their customer support is extremely responsive and helpful when troubleshooting any questions and/or concerns.
Thank you so much for taking the time to share your experience with us. We are really glad to hear that our B2B Wholesale app provides the out-of-the-box features you were looking for, and that you are enjoying both the product and our customer support. Your feedback truly motivates our team to keep improving and supporting you better. If you ever have any questions or concerns, please do not hesitate to reach out. We are always happy to assist!
Nov. 26, 2025
Very quick help. Thank you.
Thank you for your feedback. We are glad we could assist you quickly. If you need any further help, please feel free to reach out. ❤️
Nov. 25, 2025
Exceptional assistance and quick response times. I would highly recommend this app for B2B options.
Thank you very much for sharing your kind words. We truly appreciate your recommendation and are glad to know that our app brings real value to your B2B setup. Providing reliable support and a solution you can trust is very important to us, and your feedback encourages our team to keep improving. If you ever need assistance, please feel free to reach out. We are always here to support you ❤️
Nov. 25, 2025
Sehr gute App mit vielen Möglichkeiten. In den letzten Tagen hatte ich einige Kontakte mit dem Support, da ich gewisse Dinge anpassen bzw. optimieren wollte. Hill war stets sehr freundlich und konnte all meine Fragen innert kürzester Zeit beantworten. Jetzt läuft alles wie gewünscht. Vielen Dank!
Vielen Dank für Ihr freundliches Feedback. Es freut uns sehr zu hören, dass Sie mit der App und den vielfältigen Möglichkeiten zufrieden sind und dass unser Support Ihnen bei den Anpassungen und Optimierungen gut helfen konnte. Schön, dass nun alles wie gewünscht funktioniert. Wenn Sie weitere Unterstützung benötigen, sind wir jederzeit gern für Sie da ❤️