All reviews

Rating Breakdown

  • 5
    94% (962 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 96% (985)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2026

Great support overall! The team was very helpful and responsive, especially Ruby, who provided excellent assistance throughout the process. They also handled our B2B requests quickly and efficiently.

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

April 9, 2026

Very good solution and efficient support. We had very specific demand for our B2B business.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

I’ve had a great experience working with BSS B2B. Their team consistently delivers high-quality service, responds promptly, and always follows through to resolve any issues efficiently. It’s clear they truly care about their clients and take pride in what they do. A special mention goes to Phoebe, who has been outstanding—professional, attentive, and incredibly helpful throughout every interaction. Her support really makes a difference. Highly recommended!

Store

Blumia

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

CS were helpful and fixed some website issues for me instantly

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 6, 2026

Echt jammer wnat het lijkt mooi software, maar de installatie werkt niet gelijk. De klantenservice houd je aan het lijntje en werkt niet mee.

Using app

2 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi dear, We’re truly sorry for your experience. This is not the experience we aim to deliver, and we completely understand how disappointing it must have been for you. We have taken a careful look back at your case with our team and are retraining internally to make sure this does not happen again. Your feedback is very important to us, and we are taking it seriously to improve our service. We are continuing to follow up with you via email to make sure everything is fully resolved. At the same time, we have assigned a more experienced supporter to your case so you can receive better and smoother assistance moving forward. We truly hope to have a chance to support you again and turn this experience into a better one. Thank you again for your patience and understanding!

5 / 5 Share

May 26, 2026

Lena from B2B support was wonderful in helping me solve my email verification issue. She walked me through every step. She was patient, kind, and thorough. Lena made the whole experience positive. Thank you! Problem solved thanks to Lena!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

This app is exceptionally well-made, very intuitive, and easy to use. In my opinion, its strongest point is the customer service—it’s truly a rare find. They respond immediately, are very friendly, and whenever you have a request regarding the app, their developers resolve everything within a day or even less. 5+

Store

Fedeeal

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

The BSS B2B Wholesale Solution app is simply outstanding. Extremely well-organized, powerful, and built perfectly for wholesale businesses. Their support team is next level — fast, responsive, and always available. Every request I had was handled smoothly and exactly as needed. I’m using it on two stores, and the experience has been flawless on both. Highly recommended. Ahmed from Dkhoni-Alsultan & ADT collections

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

TOP...der Support um die Dame LUX ist Mega...sehr Hilfsbereit...

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2026

We're really happy with the BSS B2B/Wholesale Solution! The app covers exactly what we need for our B2B safety shoe shop. Setting up custom pricing rules for our dealers, net payment terms (purchase on invoice), and the quote/draft order system has been working great for us. A special shoutout to the support team – they've been incredibly responsive, patient, and helpful throughout the entire setup process. Every question was answered quickly and with care. You can really feel the dedication behind this team! We'd also love to highlight how smooth the email template customization and the registration form setup went with their guidance. Keep up the great work! We're looking forward to growing with BSS.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Application très bien construite. Facile à paramétrer. Et le service client est hyper réactif en cas de problème. Je recommande à 100% !

Store

Inobath

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

Lux and the BSS are awesome - sorted the issues we had building out our selling platform. The team are super responsive and quick to help with excellent support 5 Stars! Thank you :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Great app and Zoe helped us set up swiftly.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

A terrific app that has enabled our website to display prices on some products, while hiding prices on others. Easy set up and user interface. The support team has been very keen and incredibly responsive to provide assistance, always responding within the day despite the time zone difference. Shout out to Kathy, Helen and Hannah especially!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

I would like to sincerely thank the entire BSS Commerce team for their continuous support over the past days. My case was quite detailed and required a very specific setup for B2B and B2C workflows, especially regarding VAT handling and invoice customization, and the team handled it with great patience and professionalism. A special thanks to Alena, Ines, and the development team, who took the time to truly understand my requirements and worked on custom solutions rather than giving standard answers. Even with time zone differences and technical limitations from Shopify, they stayed committed and kept following up until we reached a working solution. What I appreciated the most is that they did not rush the process, but instead focused on getting things done correctly, step by step. Communication was always respectful, clear, and supportive. I am now confident moving forward with their app for my B2B system, and I truly value the effort they put into making everything work as needed. Thank you again for your dedication and support.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2026

perfect support. We use many modules and features.

Using app

28 days

Total reviews

9

Average rating

4.9

5 / 5 Share

March 23, 2026

great cs

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Friendly user and what we need is here so no need for coding and such

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Support 10/10

Using app

22 days

Total reviews

2

Average rating

5.0