BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#259
All reviews
Review RSS Feed
Nov. 20, 2025
the support team is very kind and professional
Thank you for your feedback. We are glad to hear that you found our support team kind and professional. If you need any further help, please feel free to reach out. ❤️
Nov. 18, 2025
Love this, really helps me scale into wholesale. The team is instant with help and fixes. Good people and product
Thank you very much for your kind feedback. We are happy to hear that the app is helping you scale into wholesale and that our team has been able to support you quickly. Your trust in the product and our team truly means a lot to us. Please feel free to reach out anytime if you need assistance. ❤️
Dec. 10, 2025
Great Support Team, Helpful App Overall The app itself is solid and does what it promises once everything is correctly set up. While there was some initial confusion regarding which features were included in each pricing plan, the support team handled the situation professionally and stayed responsive throughout. Support is consistently available Monday to Friday, and every interaction I had was clear, polite, and genuinely helpful. Even when issues came up, they made the effort to explain options and work toward a solution. Overall, I can recommend this app — especially for the quality of customer support. With a little improvement in how pricing and features are communicated, this would easily be a 5-star experience.
Hi Zermatt Kaffee ® We sincerely apologize for the frustration and confusion this situation caused. We understand how disappointing it must have been to spend significant time trying to obtain accurate information. Integrity and transparency are core values for us, and we never intended to mislead or upsell. The misunderstanding came from miscommunication and a gap in our team’s knowledge, and we are taking immediate steps to retrain our staff to prevent this from happening again. We have already reached out via email to resolve the issue and sincerely hope to have the opportunity to make things right. Your feedback is extremely valuable to us and helps improve our service. We genuinely appreciate your patience and the opportunity to regain your trust. Thanks so much!
Nov. 12, 2025
We’ve been using the BSS B2B Solution App to build and customize our wholesale system on Shopify, and it has been an excellent experience. The app is highly capable and flexible — allowing us to set up everything from custom registration forms and pricing rules to shipping conditions and account approval flows. A huge thank you to Hill and Kellie, who have been incredibly responsive and supportive throughout the entire integration process. They went above and beyond to help us fine-tune our setup, troubleshoot issues, and even customize certain elements to better fit our business. Their professionalism, patience, and dedication truly stand out. I highly recommend this app for anyone looking to streamline or expand their B2B operations on Shopify.
Thank you so much for sharing your kind feedback. We are truly happy to know that our app has supported you well in setting up your wholesale experience on Shopify. Your words help other merchants better understand the app and feel more confident when choosing a solution that fits their needs. It also means a great deal to us that you felt supported along the way. We always aim to be attentive, patient, and dedicated in everything we do, and your encouragement really motivates our team. If there is ever anything we can assist you with in the future, please do not hesitate to reach out. We are always here for you!
Nov. 12, 2025
We've tested many B2B apps and this one had most of what we needed. The setup and settings are easy + the support (thanks Hill!) is awesome - fast and they helped us make changes to the code to ensure the app works for our specific needs / market.
Nov. 11, 2025
Gut gedachte App! Wir haben uns über die Ansicht und die Einstellungsmöglichkeiten der App sehr gefreut, aber leider ist sie nicht funktionsfähig mit Sendcloud.
Thank you so much for sharing your experience with us. We truly appreciate your feedback as it helps us learn and improve, so we can better serve our customers in the future. We are grateful for your kind words about the app’s appearance and settings. At the same time, we are very sorry that the app did not meet your expectations because it is not compatible with Sendcloud, the shipping software you use. We completely understand how frustrating this must be for you, and we want to do everything we can to help. Our app is designed as a full B2B suite focused on customer groups and custom pricing, and shipping integrations are not currently part of the standard setup. That said, we would love to understand your needs in more detail and explore possible solutions. Could we schedule a call to discuss your requirements more clearly? We are fully committed to investigating your issue and finding a way to make the app work better for you. We really value your experience and the opportunity to make things right. We hope to hear from you soon so we can support you in the best way possible. Thank you again!
Nov. 11, 2025
stable app that works really well, though it's rather expensive. The support always comes through and is really helpful. Louis always tried helping me out in the best way possible
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the app has been working well for you and that our support, especially Louis, has been helpful. We truly appreciate your feedback and your trust in us. Your support motivates us to keep improving and providing the best experience possible. Thanks again for taking the time to share your thoughts!
Nov. 11, 2025
The BSS B2B Wholesale APP is a proven, top class APP that supports wholesale buying functionality and more. The tech support team are friendly, professional and very capable. Its an APP well worth exploring. Thanks Guys
Thank you so much for your kind feedback! We are thrilled to hear that you find the BSS B2B Wholesale App valuable and that our support team has been helpful. Your recommendation means a lot to us and motivates us to keep delivering the best experience for our customers. Thanks again for your support!
Nov. 10, 2025
Company is good about helping work through issues. There is a time difference between them and the US, and it sometimes takes them a bit to respond to questions, but they always respond and are helpful when they do.
Thank you so much for sharing your experience! We really appreciate your understanding regarding the time difference. We are glad to hear that our team has been able to assist you and provide helpful support whenever you reach out. Your feedback means a lot to us and encourages us to keep improving our service. Thank you again for your kind words and support!
Nov. 12, 2025
Bss works especially well, Customer service have been very helpfull in helping personalize my B2B website, A very special thing that not all other company do is that they had doublecheck to make sure there is no issue. A special mention to customer service who is very helpfull. Special shouout to Lux!
Thank you so much for your kind words. We are thrilled to hear that BSS is working well for you. Lux and the rest of our customer service team will be delighted to hear your special mention as they always appreciate feedback like this. We truly appreciate your support and recommendation!
Nov. 10, 2025
Awesome Support. Our Support-Manager Lux was supporting us through complex and very detailed requirements (from our side). We ware very happy to have you as a Partner and would always choose BSS again.
Thank you so much for your kind words! We are thrilled to hear that Lux and our support team were able to assist you with your complex requirements. It means a lot to us to be considered a trusted partner, and we are truly grateful for your support and recommendation. We look forward to continuing to work with you and helping your business succeed.
Nov. 10, 2025
Best Dev Team Easy to Use and Very Responsive to your request hats off to the BSS TEAM !
We really appreciate your kind words! It’s wonderful to hear that our team has been responsive and that you find the app easy to use. Your feedback truly motivates us to continue delivering our best for all our customers. Thanks so much for recognizing the BSS team!
Nov. 10, 2025
We started using this app for our B2B. We are using it mainly for pricing, order limits, quantity increments. The app provides you with a lot of posssibilities and the support team is always there to help you and look for a possible solution. You can do a lot of things yourselves however sometimes it is easier to ask the support team for help when it comes to adding things to liquid codes and stuff. We got a lot of help from Louis. We also got help from Kellie and Ruby and everyone is very kind and always there to try and help you as best as they can.
Nov. 7, 2025
Great app and superb support, there was a serious issue that was discovered on Friday, and they worked beyond their normal business hours to fix it before the weekend. 5 stars deserved!
Thank you so much for your kind feedback. We are really glad we could support you and resolve the issue in time. Your appreciation means a lot to our team and motivates us to keep doing our best. If you need any further assistance, we are always here to help ❤️
Nov. 7, 2025
This team offers great support. We had a few issues which needed custom integration into our theme and they've been helpful throughout the entire process to get it working. It takes some back and forth due to the time zone difference, but they've made the Net Terms and Tax calculation work on wholesale orders that I haven't found on other apps. Thanks
Thank you very much for your thoughtful feedback. We are glad to hear that our team could support you through the custom theme integration and help resolve the issues along the way. It is great to know that the Net Terms and tax calculation for wholesale orders are working smoothly and adding value to your business. If you have any further questions or need additional support, please do not hesitate to contact us. We are always happy to help!
Nov. 7, 2025
Friendly service, nothing is ever an issue, and they are available whenever I request support. Fantastic and very professional.
Jan. 15, 2026
Great app and great support. The app is just what we need for our new web-catalogue. We use this app in combination with the BSS B2B Lock app - works just great together. - We needed to show dual prices excl. and incl. VAT. - We needed to give different discounts the different customers (B2B). - We needed to define discounts for selected products for certain customers (wholesale, B2B) The app provides exactly what we need. And in addition, actually the most important thing is - the support is just great. The whole team - first level support and the development team in the background - they are all doing an awesome job - fixing issues within hours and giving detailed feedback - just great!
Oct. 23, 2025
Excellent app with intuitive interface, excellent features and great support. Many of the features offered were not high on my priority list but were so accessible that I easily integrated them into my store. The entire B2B app suite is excellent and I highly recommend them!
Thank you so much for the amazing review! We’re thrilled you found the app intuitive and full of useful features — even ones you didn’t expect to need! It’s great to hear you’ve enjoyed the full B2B suite, and your recommendation truly means a lot to us. 🚀