All reviews

Rating Breakdown

  • 5
    94% (962 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 96% (985)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2026

Amazing customer service. Ruby, Hannah and Wendy (I think that was her name) all helped me get familiar with the service and how to get it work with my interface. They responded so fast and got the team working on making it work with my interface (the one we run wasn't in the list) within a day. They also responded to all my other questions instantly.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

fast answer fast help thank you

Store

Mozaist

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

BSS has an excellent support service. I will never regret of my suscription

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Very good customer service, team was able to onboard me to the app, explain, and make minor customazations with their development team to fit my needs. We use Hubspot for CRM and integrated very well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

We use B2B/Wholesale Solution for our B2B Shopify store and are extremely happy so far. The app covers everything we need: custom registration forms, approval workflows, customer groups, B2B pricing and net price logic. The support team is exceptional: they respond very fast, understand complex setups and have already helped us with custom email templates, styling, VAT handling, metafields and registration logic. Even special requests were implemented by the dev team. Clear recommendation for anyone who wants to build a serious B2B setup on Shopify.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2026

We've found the BSS B2B solution a really useful app for handling our client's wholesale/trade requirements. It's a very powerful and flexible tool that has so far been perfect for doing all that our client needs. And, most importantly, the support they provide is beyond belief - thanks again, Alena, Raymond, Jeff, Anne and Ruby - you guys are brilliant!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

We are using BSS B2B Solution for our business and we are extremely satisfied with both the app and the support team. The app offers powerful B2B features that perfectly fit our needs, especially the pricing management and customer-specific functionalities, which help us manage our wholesale operations smoothly and efficiently. We recently experienced a technical issue, and Emma and Lux from the support team assisted us. They responded very quickly, were highly professional, and resolved the problem in no time. Their communication was clear, friendly, and solution-oriented throughout the entire process. It’s rare to find such fast and dedicated support. Emma and Lux truly made a difference and gave us great confidence in continuing to use BSS B2B Solution for our business. Highly recommended!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great and fast support! Friendly and on point.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great service and an excellent overall experience working with the BSS support team. They were professional, responsive, and extremely helpful throughout the entire process. Every required functionality was supported efficiently, and any queries we had were handled promptly. The system delivers exactly what is needed for B2B operations, and the support team ensures smooth implementation and ongoing assistance. Definitely worth the investment. Highly recommended for anyone looking for a reliable B2B solution!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Its been very easy to install & work with B2B Solutions when needed. So far this has been a great way to bridge additional features not readily available. Ruby & Kelly have been extremely helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Super service client !

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Sehr guter und schneller Support, gute technische Lösung!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Absolut empfehlenswert! Der Support ist wirklich herausragend – schnell, lösungsorientiert und dabei außergewöhnlich freundlich. Einen Service auf diesem Niveau erlebt man selten. Die App läuft stabil, hält genau, was sie verspricht, und eignet sich perfekt für den B2B-Einsatz. Vielen Dank an das Team!

Using app

4 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 10, 2026

As a newcomer to the B2B online merchanting world, the team at BSS B2B has been brilliant to enable it to be as successful as possible. Ines has been extremely helpful in understanding our specific needs and working them through with us to ensure our Shopify site is working as it needs to in conjunction with the BSS B2B app. I would recommend this app for its ease of use as well as knowing that there is a helpful, supportive and responsive team behind you. Thanks again Ines!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Anne and Emma had helped me with creation of a linked button to my homepage in the message confirmation after customer registration form being filled.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great support from the BSS B2B support team. We had a translation issue with the country names in the country dropdown. It was only in English and not translated to other languages. The BSS B2B team managed to solve this within an hour. Great job!

Store

3BUTE

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

I had a great time. The team is always available to help you

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our business requirements. I'm very happy to give them a 5* review for the BSS B2B solution and the effort they put in will keep it being an integral part of our solution for a long time to come.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Store

JARLSON

Using app

Over 2 years

Total reviews

2

Average rating

5.0