BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#259
All reviews
Review RSS Feed
Oct. 23, 2025
Great app, and really quick and accurate support from the team. The app has a lot of features bundled into a single app and seems to be great value for money
Oct. 20, 2025
This is not a product that you can simply install and use. But thanks to the support service, which always helps to solve all problems quickly, everything works as it should for me in the end.
Thanks so much for your feedback and the 5 stars! We’re glad everything is now working well for you. We understand setup can be a bit complex at first, and we’re continuously improving to make the process smoother and more intuitive. Your input really helps us do that — thank you! 🚀
Oct. 16, 2025
Ich bin sehr zufrieden mit der App und dem daran angebundenen Support. In unserem von Shopify genutzten Theme, mussten sehr viele Anpassungen vorgenommen werden, die BSS alle nach und nach umsetzen konnte. Die Kommunikation war bestens. Die App ist im B2B-Bereich sehr gut und hilft uns dabei das im Webshop abzubilden, was Shopify im Standard leider nicht zur Verfügung stellt bzw. gar nicht im Funktionsumfang beinhaltet. Wir sind in der Lage, kundenabhängige und somit kundenindividuelle Preise, Preisstaffeln sowie Nettopreise und die daran gebundenen Grundpreise korrekt zu zeigen als auch eine B2B-Registrierung vorzunehmen, so dass Kunden erst nach Prüfung und Freischaltung als B2B-Kunde bestellen können. Wer mit Shopify einen B2B-Shop realisieren möchte, ist mit dieser APP bestens beraten. Vielen Dank an das gesamte BSS-Team (ganz besonderen Dank an Jonas, der mein Hauptansprechpartner in der gesamten Projektphase war).
Oct. 13, 2025
Durante la implementación destaco la rápida atención de soporte, en especial de Lux, que ha sido muy atenta.
Oct. 10, 2025
This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.
Thank you so much for the amazing review! We’re thrilled the app helps you manage your B2B business effectively, and even happier to hear your kind words about Louis and the team — they’ll be overjoyed! Your trust in all our apps means the world to us.
Oct. 10, 2025
Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.
Hi Labo Mono team, This is Mida, the Product Leader of BSS B2B Solution. We're truly sorry for the frustrating experience you had during onboarding. After reviewing your case, we acknowledge that our communication fell short — especially with the support provided by Ruby — and that some incorrect or delayed information made things even harder for you. We take full responsibility for this. The issues you mentioned were partly due to compatibility limits in your store setup, but our team should have communicated those clearly and guided you better from the start. We’ve already addressed this internally to ensure more transparent communication and smoother onboarding going forward. Our developers are also reviewing the related setup logic to prevent similar problems. Thank you for your patience and for sharing this detailed feedback — it truly helps us improve both our app and our service.
Jan. 11, 2026
Support is Great - we needed to reach out to the support team to resolve some issues. However, their support team was prompt and did resolve all of our issues - I was impressed with their commitment to make sure the product work. Shoutout to Louis from CS for dedicated efforts to resolve our issues 10/10. A special thanks to dev team and developer South D - Their skills, problem solving and dedication is greatly appreciated; looking at the code, Shopify sure doesn't make it easy, and creative solutions are needed. If you need something changed or fixed with BSS B2B, absolutely reach out to their Support team; Notably if you find prices taking a long time to load - their support team can assist with this.
Thank you so much for your honest feedback and for recognizing our support team — especially Louis! He’ll be thrilled to hear your kind words. We truly understand your frustration about the setup experience and instability, and we’re sorry that it took multiple steps to get everything running smoothly. Your comments are extremely valuable and help us improve the product stability, especially around product variants. Our team is already working on simplifying the setup and enhancing performance for more stable out-of-the-box experiences. We really appreciate your patience and for giving us the opportunity to support you throughout the process.
Sept. 30, 2025
Great app, and really wonderful support. Quick replies and catering to individual requests.
Using app
About 2 months
Total reviews
1
Average rating
5.0
Sept. 22, 2025
Die app funktioniert nur schlecht und nur auf einigen themes. Die Hilfe ist gleich null. Man muss Tagelang auf eine Antwort warten. Nicht zu empfehlen
We are very sorry to hear about your experience and completely understand your frustration. This is definitely not the experience we want our users to have, and we appreciate you taking the time to share your feedback. We take reliability and support seriously, and we would love the opportunity to help resolve the issues you’ve encountered. Could we schedule a call to better understand your setup and the themes you are using? Our team is committed to investigating thoroughly and finding a solution that works for you. Thank you again for your honest feedback. We genuinely value your experience and the opportunity to make things right. Hope to hear from you soon!
Sept. 21, 2025
Thank you so much for the 5-star rating! Your support means everything to us — we’ll keep working hard to deliver the best.
Sept. 19, 2025
Professional tool!
Thanks so much for the 5-star rating! We’re glad you see the app as a professional tool — we’ll keep making it even better for you.
Sept. 18, 2025
I started using the BSS B2B Solution app because I needed a reliable way to manage multi-tier pricing and wholesale orders in Shopify, something the native discounts couldn’t handle. My favorite features are custom pricing, customer segmentation, and POS Pro integration, which have saved me hours of manual work and kept my retail and wholesale pricing consistent across channels. Special thanks to Jonas, who was very helpful during setup and support. If you’re running a wholesale or B2B business on Shopify, this app is a must-have.
Thank you for such a thoughtful review! We’re thrilled the app has made managing multi-tier pricing and wholesale orders easier for you, and it’s great to hear features like custom pricing, segmentation, and POS Pro integration are saving you time. Jonas will be so happy with your kind words!
Sept. 16, 2025
Customer service was wonderful. Jonas was very attentive and helpful.
Thanks a lot for the 5-star rating! We’re so glad Jonas could assist you attentively — he’ll be delighted to hear your feedback.
Sept. 16, 2025
Making some progress in creating our wholesale site. I recommend using this to start learn how to create your wholesale business. This app provides many tools and you get support from the developers.
Thanks so much for your feedback and recommendation! We’re glad the app and our developer team are helping you move forward with your wholesale site. We’ll keep improving to make your journey even smoother — and hopefully earn that extra star next time!
Sept. 15, 2025
The app allowed us to easily activate B2B sales, enabling specific pricing for each product variant. The support team is efficient and always available to help you achieve your goals.
Thank you for the 5-star review! We’re thrilled the app made activating B2B sales and variant-specific pricing simple for you. Our support team will be so happy to hear your kind words — always here to help you reach your goals!
Sept. 15, 2025
Thanks a million for the 5 stars! Your support keeps us motivated to keep improving and delivering the best for you.
Sept. 12, 2025
Great App. Fantastic support. Shout out to Jonas who helped us through a glitch. Highly recommended.
Thank you for the 5-star review! We’re glad you’re enjoying the app and that Jonas could help sort things out quickly. Your recommendation means a lot to us!
Sept. 9, 2025
Excellent customer service and constantly improving. Provides some features for discounts and price lists that are missing from the lower tiers of Shopify, which saves us from having to buy the whole package for just a few features. Jonas and Selina have been very helpful for technical information and installation.
Thank you so much for the fantastic review! We’re glad the app fills in those gaps for discounts and price lists without the need for costly upgrades. Jonas and Selina will be thrilled to hear your kind words — they love helping merchants succeed.
Sept. 5, 2025
Great app. Support very helpful and happy to do customisation on the theme as required to support the app. Has a lot of powerful wholesale features that other apps don't!
Thanks a lot for the 5 stars! We’re thrilled you’re enjoying the wholesale features and that our support team could help with customizations on your theme. Always here to make things work perfectly for you!
Sept. 4, 2025
It was not up and running at first, but support responded well.
Thanks for the 5-star review! We’re glad our support team could get things sorted for you — always here to keep everything running smoothly.