BSS B2B Wholesale Pricing
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Lena helps me, a lot with the explanation about how the app works properly and how to set it up, im managing a Ecommerce in Colombia and this app match perfectly on my needings !!
The support team has been very helpful in resolving multiple issues we encountered, including unexpected B2B order behavior and delivery date not being saved correctly. The team was responsive and thorough in investigating each case, and fixes were applied quickly. Highly satisfied with the quality and speed of support!
It has everything that I needed. Amazing customer service is absolute plus!
Superb support and solutions. Lena and the team were incredibly professional, responsive, and solution-oriented throughout the entire process. Highly recommended.
super helpful ..very informative. and Ines had amazing hair
Excellent customer service! I love the chat. The support team is very responsive and prompt with communication. In most cases problems are solved within minutes. Sometimes there is a programming issue that may take longer, but I have been kept in the loop the whole time. I'm very happy with this app and highly recommend it. It makes my store more organized and allows me to manage wholesale business easily while still serving retail clients.
Thank you for such a thoughtful review! We're especially happy to hear that our chat support has made a difference and that you've felt informed every step of the way, even when an issue required more time to resolve. It's wonderful to know the app is helping you manage both your wholesale and retail business more efficiently. We truly appreciate your recommendation and look forward to continuing to support your store! 😊
Really recommend their app. Been using their Lock and wholesale solutions for years, and it's been great overall. Anytime I hit something tricky, either custom stuff or just things I didn’t know how to do, they always reply fast and help me sort it out. Made things way easier for me, and I always felt comfortable using it. Thanks Lux for all the help.
Thank you for your continued trust and support over the years! It means a lot to hear that our Lock and Wholesale solutions have been helping your business. We're especially glad Lux could assist you whenever you ran into challenges. We'll be sure to share your kind words with him. Thanks again for the recommendation, and we're always here whenever you need us ♥️
great support from Ines, they actually replied to my queries in under 12 hours - thank you so much
It was great connecting with Lena for setting up the application and helping us understand the app.
Ines was super helpful and fixed my issue on my registration form in minutes. Thank you
Sehr gute schnelle Betreuer perfekt
Il est nécessaire de prendre un certain temps pour se familiariser avec son utilisation, toutefois l’équipe support se tient pleinement disponible pour vous accompagner. Je tiens à adresser mes remerciements particuliers à Jeff et Ruby, ainsi qu’à l’ensemble de l’équipe technique pour leur engagement et leur efficacité.
Lena was incredibly helpful throughout the entire setup process of the BSS Commerce wholesale app on our Shopify store. She guided us step by step, making sure everything was properly configured to match our B2B needs. What really stood out was her responsiveness and clarity — she explained each part of the setup in a way that was easy to understand, even for more technical aspects. She also made sure to double-check everything and provided solutions tailored specifically to our business model. Thanks to her support, we now have a fully functional wholesale system running smoothly. Highly recommended if you need reliable and efficient assistance.
Thank you so much for your thoughtful review! It was a pleasure working with you to get everything set up for your B2B business. I'm delighted to hear that the guidance and tailored solutions helped make the process smooth and that your wholesale system is now running successfully. Your kind words mean a lot, and we'll be sure to share them with Lena. Thank you again for your trust and recommendation! 😊
Great support overall! The team was very helpful and responsive, especially Ruby, who provided excellent assistance throughout the process. They also handled our B2B requests quickly and efficiently.
Very good solution and efficient support. We had very specific demand for our B2B business.
I’ve had a great experience working with BSS B2B. Their team consistently delivers high-quality service, responds promptly, and always follows through to resolve any issues efficiently. It’s clear they truly care about their clients and take pride in what they do. A special mention goes to Phoebe, who has been outstanding—professional, attentive, and incredibly helpful throughout every interaction. Her support really makes a difference. Highly recommended!
CS were helpful and fixed some website issues for me instantly
Echt jammer wnat het lijkt mooi software, maar de installatie werkt niet gelijk. De klantenservice houd je aan het lijntje en werkt niet mee.
Hi dear, We’re truly sorry for your experience. This is not the experience we aim to deliver, and we completely understand how disappointing it must have been for you. We have taken a careful look back at your case with our team and are retraining internally to make sure this does not happen again. Your feedback is very important to us, and we are taking it seriously to improve our service. We are continuing to follow up with you via email to make sure everything is fully resolved. At the same time, we have assigned a more experienced supporter to your case so you can receive better and smoother assistance moving forward. We truly hope to have a chance to support you again and turn this experience into a better one. Thank you again for your patience and understanding!
This app is exceptionally well-made, very intuitive, and easy to use. In my opinion, its strongest point is the customer service—it’s truly a rare find. They respond immediately, are very friendly, and whenever you have a request regarding the app, their developers resolve everything within a day or even less. 5+
The BSS B2B Wholesale Solution app is simply outstanding. Extremely well-organized, powerful, and built perfectly for wholesale businesses. Their support team is next level — fast, responsive, and always available. Every request I had was handled smoothly and exactly as needed. I’m using it on two stores, and the experience has been flawless on both. Highly recommended. Ahmed from Dkhoni-Alsultan & ADT collections
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