BSS: B2B & Wholesale Solution
BSS Commerce: B2B/Wholesale Solution - B2B Shopify App
Rating
4.9
feedback
853
chart
#802
All reviews
Rating Breakdown
July 24, 2024
Outstanding support. Fast response times, competent support and always a solution at hand. We knew that adding B2B functionality to the shop was a complex issue, but thanks to Emma and the rest of the team it was much easier than expected! Thank you very much
Thank you for your 5-star rating! We are glad to hear that our outstanding support, fast response times, and competent solutions were of great help in integrating B2B functionality into your store. Thank you for your kind words and trust!
July 19, 2024
The app is great, easy to use, and most important the tech. support team even better! Emma and Jolie were my heroes today! I might accidently deleted all the prices from B2B, but they were really helpfull and bring back all the datas!!! thanks again!!!
Thank you so much for your 5-star rating! We're thrilled to hear that you found our app great and easy to use. We're especially glad to hear that Emma and Jolie from our tech support team were able to assist you effectively. Your kind words mean a lot to us. Thank you again!
July 19, 2024
Lovely customer service who helps you install and justify until you're happy! Thank you Emma.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 17, 2024
Have just started using the app, despite the functionality which is 10/10. The customer support team, especially Jolie is amazing, excellent and top notch customer support!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 16, 2024
Excellent Support! They helped me setup the app and helped customize it to fit the theme of my store. The price list break down is exactly what we need for our wholesale customers. Highly recommend using this app!
Thank you for the 5-star rating! We're thrilled to hear that you found our support excellent and that we could assist you in setting up the app to match your store's theme. We're glad the price list breakdown meets your wholesale customers' needs. We appreciate your recommendation and are here to assist anytime.
July 16, 2024
Super zufrieden. Das Team kümmert sich um die Anliegen und alles wurde so angepasst, wie gewünscht. Funktioniert bis jetzt einwandfrei, sobald man mal die Logik raus hat, wie es funktioniert. Kann ich gerne weiterempfehlen!
Thank you for your 5-star rating! We're thrilled to hear that our team's attention to your concerns and adjustments have made a positive difference. It's great to know that everything is working perfectly for you. Your recommendation means a lot to us!
July 16, 2024
I plan to use this software to start my B2B business. When I encountered a problem after installation, I contacted them and they assisted me in solving the problem in time. This is a very good start. Thank you.
Thank you for the wonderful 5-star rating and for sharing your positive experience with our app. We are thrilled to hear that we could assist you promptly and effectively, and we are excited to support you in starting your B2B business. Thank you!
July 15, 2024
The customer service staff responded promptly and helped solve many problems, thank you very much!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 11, 2024
super rapide, très clair, s'est mise à ma portée pour solutionner mon problème.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 11, 2024
App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
July 10, 2024
Great Help from staff and timely response
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 9, 2024
Great overall tool and receptive customer service. Emma, Namyr (among others on the team) have been very helpful in setting up the tool to our specific needs. A+
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 8, 2024
Ottima app fa tutto cio che promette, e che dire l'assistenza veramente ottima!! LA consiglio
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 6, 2024
The Price List app is exactly what I was looking for. It is easy to manage and easy to setup. I needed a little help with integration with my theme, but Emma at support and the development team were able to get me up and going in about 12 hours. All follow up questions have been responded to very timely.
Thank you for your 5-star rating! We are thrilled to hear that you found the Price List app easy to manage and set up. We appreciate your kind words about our support team and development team. Should you need any further assistance, please don't hesitate to reach out.
July 5, 2024
The support team is excellent, consistently providing prompt and effective assistance with a friendly and professional attitude.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 3, 2024
Just start to use this app but have to say that the support is quite efficient, within half an hour the issue was located and with a few hours it was already fixed. Moreover the support from Jolie was also quite helpful, she is patient and very cooperative.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
July 2, 2024
Great support from the BSS team. They helped us step by step, solving all the issues on our website, which involved quite many tasks. Much appreciated. Great app, especially the customized registration form to KYC your customers right at the beginning, notifications whenever new customers register, and special discounts for tagged customers... These features are necessary for a B2B solution platform.
Thank you for your great rating! We are glad that you appreciated our support and unique app features, such as a customized registration form and notifications for new customers. We are glad that we were able to help you with your website.
July 2, 2024
I recommend an application that works well. there were some incompatibilities with the theme I was using. but the technical team solved my problem immediately. thank you for their support.
Thank you for your 5-star rating and positive feedback! We're glad to hear that our technical team was able to resolve the compatibility issue with the theme promptly. We appreciate your recommendation and support.
July 2, 2024
The application works perfectly and the technical support is top notch! I had a conflict with another application, but the developer was able to make the necessary changes very quickly and the problem is solved. I highly recommend this application.
Thank you for your 5-star rating and positive feedback! We're thrilled to hear that the application is working perfectly for you and that you're satisfied with our top-notch technical support. We're glad we could quickly resolve the conflict with the other application as per your experience. Your recommendation means a lot to us!
June 23, 2024
Only new so still working it all out, had an issue and the team were fantastic and got it working for me. Very prompt and friendly service especially since it was a Sunday I contacted them.
Thank you for your 5-star rating! We are delighted to hear that our team provided prompt and friendly service to assist you on a Sunday. We appreciate your feedback and are here to help with anything you need.