BSS B2B Wholesale Pricing
Centralize B2B & Wholesale workflows as an all-in-one solution
Rating
4.8
feedback
1,023
chart
#1,035
All reviews
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Dec. 10, 2025
Thank you very much for your 5-star rating. We truly appreciate your support and trust in our app. Your rating motivates our team to continue improving both the product and our support experience. If you ever need assistance or have any questions, please feel free to reach out. We are always here to help ❤️
Dec. 10, 2025
We’ve been using the BSS B2B Solution app for our wholesale website and absolutely love it! The app is powerful, intuitive, and covers all the functionality we need for a smooth wholesale experience. What truly sets it apart, though, is the outstanding customer support—especially from Ruby. They are incredibly responsive, even outside normal business hours and on weekends for urgent issues, and every minor glitch we’ve encountered has been resolved quickly and efficiently. Highly recommended!
Thank you very much for taking the time to share your experience. We are really happy to hear that the app supports your wholesale needs well and provides a smooth experience for your business. Your kind words about our customer support, especially the responsiveness and dedication, truly mean a lot to our team and motivate us to keep improving. If you ever need any further assistance, please feel free to reach out. We are always here to help ❤️
Dec. 9, 2025
非常专业，服务也很迅速，感谢他们及时的解决了我的问题。
非常感谢您的反馈。 很高兴听到您认可我们的专业性和响应速度，也很开心能及时帮您解决问题。如有任何需要，欢迎随时联系我们 ❤️
Dec. 8, 2025
Customer service from Lux was great, she was very helpful.
Thank you for your feedback. We are glad to hear that Lux was able to assist you and provide helpful support. If you need any further assistance, please feel free to reach out. ❤️
Dec. 3, 2025
We've been using the app for our webshop for several years now, and we're very satisfied with it. Initially, we needed to have the support team make some specific adjustments, but Joy and her team were very helpful. B2B pricing works as it should, and we have many rules regarding this. We recently had an update to our registration form, and it wasn't working properly. I contacted support, and Lux responded immediately, and her team resolved the issue quickly. We are very satisfied with the app and the professional and friendly support from BSS. Keep up the good work! Thank you, BSS.
Thank you very much for sharing your experience with us 💙 We truly appreciate your long-term trust in our app and are glad to hear that it continues to meet your needs, especially with complex B2B pricing rules. It is also great to know that our support team could assist you effectively, from earlier adjustments to the recent registration form update. Your kind words about our professional and friendly support mean a lot to us and encourage our team to keep doing our best. If you ever need any further assistance, please feel free to reach out. We are always happy to help.
Dec. 1, 2025
We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at the moment but will likely explore more in the future. The customer service an dev support have been great, design and functionality changes have been completed within 24 hours so far so 5 star from us.
Nov. 30, 2025
I tried to use the app for charging B2B prices to EU and non-EU customers and to add a fee for every unit to each order. I was very transparent from the start of my trial. Positive: Support is quick, responsive, helpful and nice. Bad: After several months of going back and forth with the support & paying the platinum price, it turned out that the app does not fulfill both requirements. The calculation of VAT / non VAT is prices is incorrect. If you want to set up one net of VAT B2B fix price for the world, it does not work. Also there is no option to add a fee per unit, you would have to make several thousand of manual rules. I am disappointed.
Thank you for taking the time to share your detailed feedback. We truly appreciate your transparency. We are very sorry that our app did not fully meet your requirements regarding VAT calculation for B2B pricing and the per-unit fee setup. We understand how important these features are for your business and sincerely apologize for the frustration this caused. Your feedback is extremely valuable to us. While current platform limitations prevent some configurations, we are continuously working on updates and improvements to better meet the needs of B2B merchants worldwide. We have also reached out to you directly via email to discuss your concerns and explore how we can assist further. We would greatly appreciate the opportunity to hear from you. Thank you again for giving our app a try and for providing constructive feedback that helps us improve. Warm regards, Kathy Customer Support Leader BSS Commerce
Nov. 27, 2025
Support is amazing, good working app
Thank you for your kind feedback. We are glad to hear that you are happy with the app and our support. If you ever need any assistance, please feel free to reach out. ❤️
Nov. 27, 2025
The Dev's were quick to fix my issue. The app works great.
Thank you for your feedback. We are glad to hear that the issue was resolved quickly and that the app is working well for you. If you need any further support, please feel free to reach out. ❤️
Nov. 26, 2025
Not a lot of B2B Wholesale apps offer many out of box features but this app pretty much offers it all, love the app, love the product and their customer support is extremely responsive and helpful when troubleshooting any questions and/or concerns.
Thank you so much for taking the time to share your experience with us. We are really glad to hear that our B2B Wholesale app provides the out-of-the-box features you were looking for, and that you are enjoying both the product and our customer support. Your feedback truly motivates our team to keep improving and supporting you better. If you ever have any questions or concerns, please do not hesitate to reach out. We are always happy to assist!
Nov. 26, 2025
Very quick help. Thank you.
Thank you for your feedback. We are glad we could assist you quickly. If you need any further help, please feel free to reach out. ❤️
Nov. 25, 2025
Exceptional assistance and quick response times. I would highly recommend this app for B2B options.
Thank you very much for sharing your kind words. We truly appreciate your recommendation and are glad to know that our app brings real value to your B2B setup. Providing reliable support and a solution you can trust is very important to us, and your feedback encourages our team to keep improving. If you ever need assistance, please feel free to reach out. We are always here to support you ❤️
Nov. 25, 2025
Sehr gute App mit vielen Möglichkeiten. In den letzten Tagen hatte ich einige Kontakte mit dem Support, da ich gewisse Dinge anpassen bzw. optimieren wollte. Hill war stets sehr freundlich und konnte all meine Fragen innert kürzester Zeit beantworten. Jetzt läuft alles wie gewünscht. Vielen Dank!
Vielen Dank für Ihr freundliches Feedback. Es freut uns sehr zu hören, dass Sie mit der App und den vielfältigen Möglichkeiten zufrieden sind und dass unser Support Ihnen bei den Anpassungen und Optimierungen gut helfen konnte. Schön, dass nun alles wie gewünscht funktioniert. Wenn Sie weitere Unterstützung benötigen, sind wir jederzeit gern für Sie da ❤️
Nov. 20, 2025
the support team is very kind and professional
Thank you for your feedback. We are glad to hear that you found our support team kind and professional. If you need any further help, please feel free to reach out. ❤️
Nov. 18, 2025
Love this, really helps me scale into wholesale. The team is instant with help and fixes. Good people and product
Thank you very much for your kind feedback. We are happy to hear that the app is helping you scale into wholesale and that our team has been able to support you quickly. Your trust in the product and our team truly means a lot to us. Please feel free to reach out anytime if you need assistance. ❤️
Dec. 10, 2025
Great Support Team, Helpful App Overall The app itself is solid and does what it promises once everything is correctly set up. While there was some initial confusion regarding which features were included in each pricing plan, the support team handled the situation professionally and stayed responsive throughout. Support is consistently available Monday to Friday, and every interaction I had was clear, polite, and genuinely helpful. Even when issues came up, they made the effort to explain options and work toward a solution. Overall, I can recommend this app — especially for the quality of customer support. With a little improvement in how pricing and features are communicated, this would easily be a 5-star experience.
Hi Zermatt Kaffee ® We sincerely apologize for the frustration and confusion this situation caused. We understand how disappointing it must have been to spend significant time trying to obtain accurate information. Integrity and transparency are core values for us, and we never intended to mislead or upsell. The misunderstanding came from miscommunication and a gap in our team’s knowledge, and we are taking immediate steps to retrain our staff to prevent this from happening again. We have already reached out via email to resolve the issue and sincerely hope to have the opportunity to make things right. Your feedback is extremely valuable to us and helps improve our service. We genuinely appreciate your patience and the opportunity to regain your trust. Thanks so much!
Nov. 12, 2025
We’ve been using the BSS B2B Solution App to build and customize our wholesale system on Shopify, and it has been an excellent experience. The app is highly capable and flexible — allowing us to set up everything from custom registration forms and pricing rules to shipping conditions and account approval flows. A huge thank you to Hill and Kellie, who have been incredibly responsive and supportive throughout the entire integration process. They went above and beyond to help us fine-tune our setup, troubleshoot issues, and even customize certain elements to better fit our business. Their professionalism, patience, and dedication truly stand out. I highly recommend this app for anyone looking to streamline or expand their B2B operations on Shopify.
Thank you so much for sharing your kind feedback. We are truly happy to know that our app has supported you well in setting up your wholesale experience on Shopify. Your words help other merchants better understand the app and feel more confident when choosing a solution that fits their needs. It also means a great deal to us that you felt supported along the way. We always aim to be attentive, patient, and dedicated in everything we do, and your encouragement really motivates our team. If there is ever anything we can assist you with in the future, please do not hesitate to reach out. We are always here for you!
Nov. 12, 2025
We've tested many B2B apps and this one had most of what we needed. The setup and settings are easy + the support (thanks Hill!) is awesome - fast and they helped us make changes to the code to ensure the app works for our specific needs / market.