BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#259
All reviews
Review RSS Feed
July 2, 2025
Thank you so much for the 5-star rating! We really appreciate you taking the time to share your support. We’re always here if you need anything—thanks again for choosing us!
July 2, 2025
It's a pleasure working with them, they think along proactively and always come up with effective solutions.
July 1, 2025
What an amazing support from Bss, Special mention to Emma. It has been easy to set-up the app with their support.
Thank you so much for your kind words! We’re thrilled to hear the setup was smooth and that Emma could make the process even easier for you. We’re always here if you need anything else—thanks again for choosing us!
July 1, 2025
App works just how we needed it to. The team has been SUPER helpful in setting it up and making sure all our concerns are addressed and set up the way we want it to. Very useful tool, recommend !
Thank you so much for the wonderful feedback! We’re thrilled to hear the app is working just the way you needed and that our team could help set everything up exactly how you wanted. We truly appreciate the recommendation—always here if you need anything else! 😊
June 27, 2025
Thank you so much for the 5-star rating! We really appreciate your support and are always here if you need anything. Thanks again for choosing us! 😊
June 26, 2025
June 25, 2025
Good app, however, it didn't work right away when I installed it. I had to contact their technical team, but they were very responsive, so no issues there. Just a little pricey too. Aside from these two points, it's a 5-star rating.
Thank you so much for your honest feedback! We’re glad to hear the app is working well for you now and that our technical team was able to respond quickly and get things set up. We appreciate your thoughts on pricing and your understanding—it helps us improve and continue delivering value. Thanks again for choosing us, and we’re here anytime you need support!
June 25, 2025
We use the B2B/Wholesale by BSS app for our RDX Sports Switzerland store and are extremely satisfied with it. The app runs smoothly and offers a wide range of helpful features for B2B operations. A big thank you to the customer support team – always available and efficient. Special thanks to Louis, who was especially responsive, professional, and a pleasure to work with. We highly recommend this app to any business operating in the B2B space.
Thank you so much for the fantastic feedback! We’re thrilled to hear the app is running smoothly for your store and that the features are supporting your B2B operations effectively. Your kind words about our support team—especially Louis—mean a lot to us. We’ll be sure to share your shout-out with him! Thank you for the recommendation, and we’re always here if you need anything else. 😊
June 18, 2025
This app helped us achieve and put in practice our discount strategy for segmented customers and markets with a very effective way. Special mention to the support team that was always available and ready to help to solve any problem
Thank you so much for your kind words! We’re delighted to hear the app has helped you successfully implement your discount strategy for segmented customers and markets. We really appreciate your shout-out to our support team—they’ll be thrilled to know their efforts made a difference. We’re always here if you need anything else!
June 17, 2025
We were looking for an easy way to create a B2B store within our small B2C store which which worked great with B2B Wholesale Solution. We use most of the features and they work like charm. What I really need to emphasize though is the BSS support. We really had a lot of questions and requests and the team always reacted really fast and did their best to help us. A few customizations had to be done and they always managed to get them done within a maximum of two days, usually within hours. Thanks so much! :)
Thank you so much for the kind words! We're thrilled to hear the app is helping you run your B2B store smoothly alongside your B2C setup. It means a lot to know our support team could assist you quickly and deliver the customizations you needed – we’ll be sure to share your feedback with the whole team! Thanks again for your trust – we're always here if you need anything! 😊
June 16, 2025
We started using the BSS Solution app for our wholesale website to better manage pricing, product visibility, and ordering rules tailored to different customer groups. From the beginning, the app has been fantastic to work with—it offers a wide range of practical features that are actually useful, not just fluff. One of our favorite features is the product incremental feature, which allows us to control order quantities without having to create separate variants in our inventory system. This has saved us a lot of time and effort in product setup and management. The customer support has been amazing. Jonas has been incredibly helpful, friendly, and patient—he took the time to answer all our questions and worked with the tech team to help us customize everything exactly as we needed. Highly recommend this app for any business looking to streamline their wholesale operations!
Thank you so much for the amazing review! We're thrilled to hear the app is making a real difference in managing your wholesale operations – especially with features like quantity increments that save you time and effort. Jonas and the tech team will be so happy to hear your kind words. We're glad we could tailor everything to fit your needs, and we're always here to support you as your business grows. Thanks again for the recommendation – it truly means a lot to us!
June 16, 2025
This app help me a lot and enough for b2b function. I don't need to use Shopify plus - which is too expensive.
Thank you so much for your feedback! We're glad the app gives you the B2B features you need without any extra cost. Happy to be part of your journey – and we’re always here if you need anything else!
June 13, 2025
app works great, in our case as a workaround for a wholesale solution using quotes. The BSS team has made some adjustments to the app on our request in a swift and professional manner. Can recommend to anyone looking to a B2B wholesale option without paying the shopify most expensive plan.
Thank you so much for the kind words! We're happy to hear the app is working well as a wholesale solution for your store. It was a pleasure supporting your custom needs, and we truly appreciate the recommendation. We're always here if you need anything else!
June 13, 2025
What a great customerservice they have. I had some questions and the team (Louis) is great. Quick response. Thanks so Much
Thank you so much for the kind words! We're thrilled to hear Louis and the team were able to support you quickly and effectively. Always here if you need anything else – thanks again! 😊
June 13, 2025
The support is amazing, very quick and straight to the point. There are many many options and if there is something you cant do yourself the support staff will make sure it will happen. Shout out to Emma!
Thank you so much for the awesome feedback! We're so glad to hear our support team – especially Emma – could be there for you quickly and effectively. It means a lot to know the app is meeting your needs, and we’re always here if there’s anything more we can help with! 💪✨
June 12, 2025
Molto ben fatto. L'assistenza è super veloce e ti aiuta per ogni cosa. Consigliatissimo!
Grazie mille per il tuo feedback così positivo! Siamo felicissimi che l’app ti piaccia e che il nostro team di supporto sia stato veloce ed efficace. Siamo sempre qui per aiutarti – grazie ancora per la tua fiducia e per la raccomandazione! 😊
June 12, 2025
Great app for B2B purposes and great, quick support from Emma!
Thank you so much! We're glad the app meets your B2B needs and that Emma could support you quickly. We're always here if you need anything else! 😊
June 11, 2025
Great app. The support team can quickly resolve any issue. Thank you!
Thank you so much for the kind words! We're glad to hear the app’s working well for you and that our support team could help quickly.
June 11, 2025
We've been using the BSS B2B & Wholesale Solution App and are truly impressed – especially by how easy it is to use. The interface is well-organized, and core features like tiered pricing, customer groups, and registration forms are quick to set up. Even without technical expertise, it's simple to get started and manage everything. What really stands out, though, is the exceptional support. No matter how big or small the question, the support team is always extremely responsive and helpful. We’d especially like to mention Raymond and Anne – both are incredibly knowledgeable, friendly, and truly dedicated. They take the time to provide clear instructions (often with screenshots or videos) and are always focused on finding the right solution. This app is a real gem for anyone working in B2B on Shopify – highly recommended!
Thank you so much for this wonderful and detailed feedback! We’re thrilled to hear that the app has been easy to use and helpful for your B2B needs. Our support team will be so happy to hear your kind words – they are always here to make sure you feel supported at every step. Your recommendation means a lot to us, and we’re excited to keep delivering value as you grow your store!
June 11, 2025
The app is very complex and unfortunately quite confusing to navigate. The user interface lacks clarity, making it difficult to find specific features or settings without spending a considerable amount of time exploring. This steep learning curve may be frustrating, especially for users who expect a more intuitive experience. While the support team is generally friendly and tries to be helpful, they often seem to lack the necessary knowledge to resolve even basic issues, particularly when it comes to more advanced questions about the app or Shopify in general. Communication can also be challenging, as their English skills are sometimes limited, leading to misunderstandings or incomplete answers.
Hi there, We're truly sorry for the confusion and initial miscommunication you experienced. We completely understand how frustrating it can be when the app doesn't feel intuitive, and we sincerely apologize for falling short of your expectations. That said, our team has been actively working to resolve your concerns and has implemented a custom solution directly on your draft theme to better match your needs. We’d really appreciate it if you could review the changes and let us know your feedback when you have a chance. Once again, we’re sorry for the trouble. Delivering a smooth experience and helping you succeed is always our top priority. Thank you for your honest feedback – it truly helps us improve.