BSS B2B Wholesale Pricing
Centralize B2B & Wholesale workflows as an all-in-one solution
Rating
4.8
feedback
1,023
chart
#1,035
All reviews
Review RSS Feed
Nov. 11, 2025
Gut gedachte App! Wir haben uns über die Ansicht und die Einstellungsmöglichkeiten der App sehr gefreut, aber leider ist sie nicht funktionsfähig mit Sendcloud.
Thank you so much for sharing your experience with us. We truly appreciate your feedback as it helps us learn and improve, so we can better serve our customers in the future. We are grateful for your kind words about the app’s appearance and settings. At the same time, we are very sorry that the app did not meet your expectations because it is not compatible with Sendcloud, the shipping software you use. We completely understand how frustrating this must be for you, and we want to do everything we can to help. Our app is designed as a full B2B suite focused on customer groups and custom pricing, and shipping integrations are not currently part of the standard setup. That said, we would love to understand your needs in more detail and explore possible solutions. Could we schedule a call to discuss your requirements more clearly? We are fully committed to investigating your issue and finding a way to make the app work better for you. We really value your experience and the opportunity to make things right. We hope to hear from you soon so we can support you in the best way possible. Thank you again!
Nov. 11, 2025
stable app that works really well, though it's rather expensive. The support always comes through and is really helpful. Louis always tried helping me out in the best way possible
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the app has been working well for you and that our support, especially Louis, has been helpful. We truly appreciate your feedback and your trust in us. Your support motivates us to keep improving and providing the best experience possible. Thanks again for taking the time to share your thoughts!
Nov. 11, 2025
The BSS B2B Wholesale APP is a proven, top class APP that supports wholesale buying functionality and more. The tech support team are friendly, professional and very capable. Its an APP well worth exploring. Thanks Guys
Thank you so much for your kind feedback! We are thrilled to hear that you find the BSS B2B Wholesale App valuable and that our support team has been helpful. Your recommendation means a lot to us and motivates us to keep delivering the best experience for our customers. Thanks again for your support!
Nov. 10, 2025
Company is good about helping work through issues. There is a time difference between them and the US, and it sometimes takes them a bit to respond to questions, but they always respond and are helpful when they do.
Thank you so much for sharing your experience! We really appreciate your understanding regarding the time difference. We are glad to hear that our team has been able to assist you and provide helpful support whenever you reach out. Your feedback means a lot to us and encourages us to keep improving our service. Thank you again for your kind words and support!
Nov. 12, 2025
Bss works especially well, Customer service have been very helpfull in helping personalize my B2B website, A very special thing that not all other company do is that they had doublecheck to make sure there is no issue. A special mention to customer service who is very helpfull. Special shouout to Lux!
Thank you so much for your kind words. We are thrilled to hear that BSS is working well for you. Lux and the rest of our customer service team will be delighted to hear your special mention as they always appreciate feedback like this. We truly appreciate your support and recommendation!
Nov. 10, 2025
Awesome Support. Our Support-Manager Lux was supporting us through complex and very detailed requirements (from our side). We ware very happy to have you as a Partner and would always choose BSS again.
Thank you so much for your kind words! We are thrilled to hear that Lux and our support team were able to assist you with your complex requirements. It means a lot to us to be considered a trusted partner, and we are truly grateful for your support and recommendation. We look forward to continuing to work with you and helping your business succeed.
Nov. 10, 2025
Best Dev Team Easy to Use and Very Responsive to your request hats off to the BSS TEAM !
We really appreciate your kind words! It’s wonderful to hear that our team has been responsive and that you find the app easy to use. Your feedback truly motivates us to continue delivering our best for all our customers. Thanks so much for recognizing the BSS team!
Nov. 10, 2025
We started using this app for our B2B. We are using it mainly for pricing, order limits, quantity increments. The app provides you with a lot of posssibilities and the support team is always there to help you and look for a possible solution. You can do a lot of things yourselves however sometimes it is easier to ask the support team for help when it comes to adding things to liquid codes and stuff. We got a lot of help from Louis. We also got help from Kellie and Ruby and everyone is very kind and always there to try and help you as best as they can.
Nov. 7, 2025
Great app and superb support, there was a serious issue that was discovered on Friday, and they worked beyond their normal business hours to fix it before the weekend. 5 stars deserved!
Thank you so much for your kind feedback. We are really glad we could support you and resolve the issue in time. Your appreciation means a lot to our team and motivates us to keep doing our best. If you need any further assistance, we are always here to help ❤️
Nov. 7, 2025
This team offers great support. We had a few issues which needed custom integration into our theme and they've been helpful throughout the entire process to get it working. It takes some back and forth due to the time zone difference, but they've made the Net Terms and Tax calculation work on wholesale orders that I haven't found on other apps. Thanks
Thank you very much for your thoughtful feedback. We are glad to hear that our team could support you through the custom theme integration and help resolve the issues along the way. It is great to know that the Net Terms and tax calculation for wholesale orders are working smoothly and adding value to your business. If you have any further questions or need additional support, please do not hesitate to contact us. We are always happy to help!
Nov. 7, 2025
Friendly service, nothing is ever an issue, and they are available whenever I request support. Fantastic and very professional.
Jan. 15, 2026
Great app and great support. The app is just what we need for our new web-catalogue. We use this app in combination with the BSS B2B Lock app - works just great together. - We needed to show dual prices excl. and incl. VAT. - We needed to give different discounts the different customers (B2B). - We needed to define discounts for selected products for certain customers (wholesale, B2B) The app provides exactly what we need. And in addition, actually the most important thing is - the support is just great. The whole team - first level support and the development team in the background - they are all doing an awesome job - fixing issues within hours and giving detailed feedback - just great!
Oct. 23, 2025
Excellent app with intuitive interface, excellent features and great support. Many of the features offered were not high on my priority list but were so accessible that I easily integrated them into my store. The entire B2B app suite is excellent and I highly recommend them!
Thank you so much for the amazing review! We’re thrilled you found the app intuitive and full of useful features — even ones you didn’t expect to need! It’s great to hear you’ve enjoyed the full B2B suite, and your recommendation truly means a lot to us. 🚀
Oct. 23, 2025
Great app, and really quick and accurate support from the team. The app has a lot of features bundled into a single app and seems to be great value for money
Oct. 20, 2025
This is not a product that you can simply install and use. But thanks to the support service, which always helps to solve all problems quickly, everything works as it should for me in the end.
Thanks so much for your feedback and the 5 stars! We’re glad everything is now working well for you. We understand setup can be a bit complex at first, and we’re continuously improving to make the process smoother and more intuitive. Your input really helps us do that — thank you! 🚀
Oct. 16, 2025
Ich bin sehr zufrieden mit der App und dem daran angebundenen Support. In unserem von Shopify genutzten Theme, mussten sehr viele Anpassungen vorgenommen werden, die BSS alle nach und nach umsetzen konnte. Die Kommunikation war bestens. Die App ist im B2B-Bereich sehr gut und hilft uns dabei das im Webshop abzubilden, was Shopify im Standard leider nicht zur Verfügung stellt bzw. gar nicht im Funktionsumfang beinhaltet. Wir sind in der Lage, kundenabhängige und somit kundenindividuelle Preise, Preisstaffeln sowie Nettopreise und die daran gebundenen Grundpreise korrekt zu zeigen als auch eine B2B-Registrierung vorzunehmen, so dass Kunden erst nach Prüfung und Freischaltung als B2B-Kunde bestellen können. Wer mit Shopify einen B2B-Shop realisieren möchte, ist mit dieser APP bestens beraten. Vielen Dank an das gesamte BSS-Team (ganz besonderen Dank an Jonas, der mein Hauptansprechpartner in der gesamten Projektphase war).
Oct. 13, 2025
Durante la implementación destaco la rápida atención de soporte, en especial de Lux, que ha sido muy atenta.
Oct. 10, 2025
This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.
Thank you so much for the amazing review! We’re thrilled the app helps you manage your B2B business effectively, and even happier to hear your kind words about Louis and the team — they’ll be overjoyed! Your trust in all our apps means the world to us.
Oct. 10, 2025
Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.
Hi Labo Mono team, This is Mida, the Product Leader of BSS B2B Solution. We're truly sorry for the frustrating experience you had during onboarding. After reviewing your case, we acknowledge that our communication fell short — especially with the support provided by Ruby — and that some incorrect or delayed information made things even harder for you. We take full responsibility for this. The issues you mentioned were partly due to compatibility limits in your store setup, but our team should have communicated those clearly and guided you better from the start. We’ve already addressed this internally to ensure more transparent communication and smoother onboarding going forward. Our developers are also reviewing the related setup logic to prevent similar problems. Thank you for your patience and for sharing this detailed feedback — it truly helps us improve both our app and our service.