BSS B2B Wholesale Pricing
All reviews
Review RSS feed
Amazing App, B2B fully functional with cheap price and great support, i had 3 problems with my theme not working with the app and they fixed it super fast. 5 Stars, quality all around
Stets Hilfsbereit und für kleines Geld programmieren Sie auch gerne Sachen um, bei Kleinigkeiten nehmen Sie kein Geld. TOP APP, ich bin Super zufrieden mit dem Support Team und der APP allgemein. Support antworte innerhalb paar Minuten.
Wir nutzen die BSS B2B Großhandelslösung und B2B Lock und es funktioniert echt super. Wir konnten auf diese Art einen Online Shop bauen, der unseren Bedürfnissen gerecht wird. Besonders hervorzuheben ist der grandiose Support - teils sogar Antworten am Wochenende und bereits am Montag die fertige Lösung. Weiter so! :-)
Great and easy app to work with, quick to setup as well. The team behind is supportive and responsive, Ruby and Andy helpt us get going within a day!
very efficient support. Anne from BSS even helped me to correct the code, really proactive support.
IL SONT SUPER ET REPOND A TOUS LES QUESTION RAPIDE ET EFFICACE JE VOUS REMERCIE
Thank you for helping me today, Louis. It was very quick and easy.
Wir sind erst in der Startup Phase und am aufbauen des Online Shops und werden dabei wirklich sehr gut betreut, speziell auch bei Anpassungen werden wir hier unterstützt. Danke an das ganze Support Team
nice App and great , prompt customer service. *****
Good functionality, extremely supportive help function. They helped with all my questions and issues to have the system up and running.
If you're looking for b2b app then BSS B2B is a great app as they fulfil all the area that we actually wanted and even they do customization as per the suggest which is most interesting part. their customer support is awesome as well.
BSS is easy to use and has many features suitable for businesses. The support team is very enthusiastic and helpful. Highly recommended.
BSS B2B Wholesale really helps us to develop our B2B business and allows us to set specific pricing for each customer and QB rules very easy. Their best feautre is the support and dev team, Lux and Johnny have been really helpful and assisted us implementing new features to our site.
Great app for B2B business. Awesome support team.
All very promising at first however after time you will realise this app messes with the code of your site and their developers have to constantly play with the theme code to fix issues. This is all whilst they say everything is fixed and working. We had to build our theme again from scratch because of the code from this app broke our site. It’s as a shame because the interface is very easy to use however our whole site crashed for multiple days because of the BSS code. We used this app for customer discounts, alongside other apps for different features. Everything worked great however one weekend around two months ago the whole website stopped loading. They then said repeatedly over a couple of weeks that everything was fixed when it wasn’t (each time I provided screenshots and videos to prove the site was still broken). We can no longer use the first theme this app was installed on as it doesn’t load and they couldn’t fix the problem even though their app caused it…. They eventually found a cause which was the BSS app clashing with code from another app. This wasn’t an issue for some time until randomly they started clashing. Once the site was back live, the discounts stopped showing in customer pages and only in the checkout. They kept repeatedly saying this issue was fixed when it wasn’t. There was then another issue not related to another app that stopped the site from loading which they fixed by changing more core theme code. When I asked them to remove all code, they told me they had, when they hadn’t…. I had to ask multiple times and provide screenshots to prove their code was still in our site. This app is too risky to use. Look at other one star reviews and you’ll see similar issues. They ask you to write a nice review straight away before things go wrong.. Update... BSS keep bombarding us to change the review to a 5 star. We've had multiple emails asking for a chat and if we could 'revisit' our review.
Hi dear, This is Kathy, Customer Support Leader from BSS Commerce. Thank you for taking the time to share such detailed feedback. We truly appreciate the openness of your review and understand how frustrating this experience must have been for you. First and foremost, we are sincerely sorry for the disruption your business faced. Any issue affecting a live store can be stressful, and this is certainly not the experience we want for any merchant using our app. After a careful and in-depth investigation, we found that the challenges occurred within a highly complex technical environment. The app had been functioning correctly for your store for a significant period of time, and the issues began to appear later as the store setup evolved. Changes in theme structure and the introduction of additional apps created interactions that were difficult to anticipate and required deeper investigation. In this situation, the app’s core pricing logic continued to operate as designed. However, limitations related to Shopify themes and overlapping modifications from third-party apps affected how pricing was rendered on the storefront. Throughout this time, our team remained dedicated and worked continuously to analyze the situation and provide solutions, even though the outcome did not fully meet your expectations. We acknowledge that the overall experience did not meet your expectations. Your feedback has been carefully reviewed and has helped guide updates not only to the product itself, but also to how our support team communicates and follows up with merchants in similar situations. We have now released a newer version of the app, which is designed not only to run more stably but also to better handle cases like the one you experienced. We truly appreciate the time you spent working with our support team and sharing your experience in such detail. We have also reached out to you directly via email, as we sincerely hope to have the opportunity to clarify everything further and, if possible, continue the conversation in a more positive and transparent way. Thank you again for your feedback and for helping us improve ❤️
Customer service response fast. I wanna add a form in our page but don't know how to set. They helped me to make it. Thank you Lux!!!
Amazing wholesale B2B app with outstanding customer support. The developer team is amazing, not only helping with the app setup but also assisting with customising specific aspects to suit our business needs. Communication was clear, fast, and genuinely helpful throughout the entire process. Highly recommended for anyone running wholesale on Shopify.
I love this app , works perfectly
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.