All reviews

Rating Breakdown

  • 5
    94% (962 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 96% (985)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2025

We used BSS Commerce to create a B2B portal for our online shop. This is the best app for our shop and there are so many settings and configurations you can adjust - depending on your billing plan of course. everything works seamlessly and when it doesn't, their support is super knowledgable and quick with a solution. Jonas from the team has been the biggest help! I could not have achieved anything without his support and I would still be there struggling. Just a heads up: their contact hours may not be aligned with your working hours - since they are based in Vietnam- but you will ALWAYS have the answer waiting for you the next day. And when online, they answer super quickly! I can suggest this app to anyone who wants to integrate b2b into their shop.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing such a thoughtful review! 🌟 We’re thrilled to know the app has been the right fit for your B2B portal and that you’ve been able to tailor it to your shop’s needs. Jonas and the support team will be over the moon to hear your praise — they really put their hearts into helping merchants succeed. While our time zone may differ, we’re glad you always get the answers you need, and we’ll keep striving to make the experience even smoother.

5 / 5 Share

Aug. 20, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! We really appreciate your support and are always here if you need anything.

2 / 5 Share

April 25, 2026

Unfortunately, we have to revise our review after using the app for about seven months. The app keeps making errors when displaying prices. Additionally, handling VAT is a problem, since there are many different VAT rates across Europe, which has repeatedly caused issues with calculating the net price. We had to submit so many support tickets—far too many—that we ultimately uninstalled the app today, since support was unable to provide a definitive solution. It’s of no use to us if the app has a lot of features but the most essential ones don’t work properly. Our earlier positive review was written during the testing phase, which involved only customers in Germany; once we went live, the issues with European merchants began to surface. For the price, we expected more. ______________ This app was recommended to us, and I have to say, we have not been disappointed. The app can do everything you need for B2B customers and is well structured. It's great that this app is regularly updated with new features. I would like to mention Jonas, who helped us quickly and comprehensively with the setup. Many thanks to Jonas and the whole team for your support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear you’ve had such a smooth experience serving your B2B customers with our app! Your recognition means a lot, and Jonas (along with the whole team) will be delighted to hear your kind words. Thanks for trusting us — we’ll keep working hard to bring even more useful features your way! 🚀

5 / 5 Share

Feb. 25, 2026

Amazing support from Hill and the team :)

Store

Ma boutique

Using app

6 months

Developer Reply

Thanks a lot for your kind words! We’re thrilled our B2B solution fits your needs, and Hill together with our dev team will be so happy to hear your shout-out. Always here to support you!

5 / 5 Share

Aug. 17, 2025

Louis is so Good!! he is so helpful and kinds. I solved all the issues with him and awesome!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

we're using the app to manage custom B2B terms, and it's worked wonders for our needs. The support team responded quickly despite time differences and helped us customize our theme code and even helped us integrate a third-party app so the app worked exactly as we wanted. Excellent service and fast, helpful support!

Store

Colore

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing review! We’re so glad the app works perfectly for your B2B terms and that our team could help with theme tweaks and third-party integration. We’re always here if you need us!

5 / 5 Share

Aug. 5, 2025

Best support very kind and help us.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re really glad to hear our support team was helpful and kind. Always here if you need anything! 😊

5 / 5 Share

Aug. 5, 2025

Great app with a lot of functions that makes it easier and more cost effective compared to the higher price for getting the same functions with shopify. We have used it for our B2B sales and creating various price groups which have been great! Again, Jonas in the support is very helpful when questions arise.

Store

Stakk

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We're glad to hear the app has helped streamline your B2B sales and made managing price groups easier and more cost-effective. Huge thanks for the shoutout to Jonas—he’ll be happy to hear your kind words! We're always here whenever you need us. 😊

5 / 5 Share

Aug. 5, 2025

The B2B chat helped me very well — they respond very quickly and immediately understand what I need.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re happy to hear the B2B chat team could assist you quickly and clearly. Always here whenever you need us! 😊

5 / 5 Share

March 31, 2026

The discount code control features are a bit limited for our needs, but the support team is very responsive and helpful. It would be even better if support were available in Japanese.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the kind words and 5-star review! We’re so happy to hear the app has been helpful and that our team could support you along the way. Always here if you need anything! 😊

5 / 5 Share

Aug. 4, 2025

Louis has been instrumental in helping us get everything set up smoothly. From the start, his support has been consistent, proactive, and incredibly efficient. The instant responses we've received have made a huge difference, especially when dealing with the demands of running a business around the clock. Having someone as responsive and knowledgeable as Louis on our side has given us the confidence and peace of mind to focus on growing the business, knowing that any issues or questions will be addressed quickly. His dedication and professionalism truly stand out, and we genuinely appreciate the level of support he provides.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful and generous feedback! We’re absolutely delighted to hear how much of a difference Louis has made in your setup experience. His responsiveness and dedication truly reflect the level of support we aim to deliver, and your words mean a lot to the whole team. We’re honored to be part of your journey and are always here to support your growth every step of the way. Thanks again for your trust and kind words! 🙌

5 / 5 Share

Aug. 1, 2025

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We really appreciate your support and are glad to have you with us. Feel free to reach out anytime if you need anything! 😊

5 / 5 Share

Aug. 1, 2025

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We really appreciate your support and are glad to have you with us. Feel free to reach out anytime if you need anything! 😊

5 / 5 Share

July 29, 2025

great app and even better support, whenever i have any issues the support team assist me so quickly and always provide a solution.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're happy to hear the app is working well for you and that our support team has been quick and helpful whenever needed. We truly appreciate your support! 😊

5 / 5 Share

July 28, 2025

Jonas helped so much with the implementation of this app - he went above and beyond my expectations until I was completely satisfied! Thanks so much!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear Jonas was able to go above and beyond to make sure everything was just right. Your satisfaction means a lot to us—thanks again for your support! 😊

5 / 5 Share

July 28, 2025

The app is particularly helpful when you need to manage B2B customers. It was sometimes not compatible with our theme, but the support does an excellent job. They reply very quickly and immediately try to solve all the issues. We recommend this app!

Using app

21 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your great feedback! We’re glad to hear the app is helping you manage your B2B customers effectively. We truly appreciate your patience with the theme compatibility, and it’s wonderful to know our support team could step in quickly to resolve everything. Thanks again for the recommendation—we’re always here if you need anything! 😊

5 / 5 Share

July 28, 2025

By far the best App dev company i've worked with (And i've used Shopify for over 10 yrs) This company have custom coded elements for us during the integration which would not have been otherwise possible! Absolutely amazing service!! 5 stars!!!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow – thank you so much for the amazing feedback! We're truly honored by your kind words, especially coming from someone with over 10 years of Shopify experience. Our team is thrilled to hear that the custom work made a real difference for your integration. We’re always here to go the extra mile and support your success. Thanks again for the 5 stars and your trust in us! 😊

5 / 5 Share

July 25, 2025

I started using the app because I needed a way to set up bulk pricing and separate price lists for different customers, which Shopify Basic doesn’t support. Impressed me most was the support team, especially Jonas, who went above and beyond to help with setup and customization. Beyond that, quick to set up, and refreshingly stable with no bugs in my experience. This has allowed me to turn a limited Shopify Basic store into a fully functional B2B wholesale platform, while still keeping the B2C customers. That’s no easy task. Many thanks! // Salah, CEO, Lift-Spares.se

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much, Salah, for the thoughtful and detailed review! We're thrilled to hear that the app has helped you transform your Shopify Basic store into a fully functional B2B wholesale platform while still serving your B2C customers. That’s exactly the kind of flexibility we aim to provide. Huge shoutout to Jonas—he’ll be so happy to know his support made a difference. We’re grateful for your trust and excited to keep supporting Lift-Spares.se as you grow. Many thanks again, and we’re always here if you need anything! 🙌

5 / 5 Share

July 24, 2025

We use this app to manage both our consumer and wholesale customers in a single Shopify store. It allows business clients to place bulk orders quickly or request a quote using a simple and intuitive interface. This saves our team valuable time and provides a smooth customer experience. The BSS support team has been incredibly helpful with setup and adjustments. Their expertise and fast response time make this app stand out. Highly recommended for any store looking to serve B2B and B2C in one environment.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! We’re so glad the app is helping you manage both your B2C and B2B customers efficiently in a single store. It’s great to hear that features like bulk ordering and quote requests are streamlining your workflow and improving the customer experience. And your kind words about our support team mean the world to us—we’re always happy to help! Thanks again for the recommendation—we’re here whenever you need us! 😊

5 / 5 Share

July 23, 2025

Great experience, ran into issues with a new theme, and the support was able to help me get everything sorted through chat and got everything working! Highly recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're happy to hear our support team could help you get everything sorted with your new theme. We really appreciate the recommendation—always here if you need anything else! 😊