PSP Signage Solutions review for BSS B2B Wholesale Solution
Nov. 27, 2025
Support is Great BUT - We run into issues, instability, inconsistencies and we needed to reach out to the support team to resolve those issues. However, their support team was prompt and did resolve all of our issues - I was impressed with their commitment to resolving issues and making the product work. But it is hard to make to make this product work out-of-the-box (This may have been because we used product variants). Shoutout to Louis from CS for dedicated efforts to resolve our issues 10/10. A special thanks to dev team and developer South D - Their skills, problem solving and dedication is greatly appreciated; looking at the code, Shopify sure doesn't make it easy, and creative solutions are needed. If you need something changed or fixed with BSS B2B, absolutely reach out to their Support team; Notably if you find prices taking a long time to load - their support team can assist with this.
Thank you so much for your honest feedback and for recognizing our support team — especially Louis! He’ll be thrilled to hear your kind words. We truly understand your frustration about the setup experience and instability, and we’re sorry that it took multiple steps to get everything running smoothly. Your comments are extremely valuable and help us improve the product stability, especially around product variants. Our team is already working on simplifying the setup and enhancing performance for more stable out-of-the-box experiences. We really appreciate your patience and for giving us the opportunity to support you throughout the process.
Build a Centralized B2B Wholesale for Shopify | BSS Commerce