Lyon Sport B2B review for BSS B2B Wholesale Pricing

All very promising at first however after time you will realise this app messes with the code of your site and their developers have to constantly play with the theme code to fix issues. This is all whilst they say everything is fixed and working. We had to build our theme again from scratch because of the code from this app broke our site. It’s as a shame because the interface is very easy to use however our whole site crashed for multiple days because of the BSS code. We used this app for customer discounts, alongside other apps for different features. Everything worked great however one weekend around two months ago the whole website stopped loading. They then said repeatedly over a couple of weeks that everything was fixed when it wasn’t (each time I provided screenshots and videos to prove the site was still broken). We can no longer use the first theme this app was installed on as it doesn’t load and they couldn’t fix the problem even though their app caused it…. They eventually found a cause which was the BSS app clashing with code from another app. This wasn’t an issue for some time until randomly they started clashing. Once the site was back live, the discounts stopped showing in customer pages and only in the checkout. They kept repeatedly saying this issue was fixed when it wasn’t. There was then another issue not related to another app that stopped the site from loading which they fixed by changing more core theme code. When I asked them to remove all code, they told me they had, when they hadn’t…. I had to ask multiple times and provide screenshots to prove their code was still in our site. This app is too risky to use. Look at other one star reviews and you’ll see similar issues. They ask you to write a nice review straight away before things go wrong.. Update... BSS keep bombarding us to change the review to a 5 star. We've had multiple emails asking for a chat and if we could 'revisit' our review.