Flore Lumière review for BSS B2B Wholesale Solution

Hi dear, We’re truly sorry for your experience. This is not the experience we aim to deliver, and we completely understand how disappointing it must have been for you. We have taken a careful look back at your case with our team and are retraining internally to make sure this does not happen again. Your feedback is very important to us, and we are taking it seriously to improve our service. We are continuing to follow up with you via email to make sure everything is fully resolved. At the same time, we have assigned a more experienced supporter to your case so you can receive better and smoother assistance moving forward. We truly hope to have a chance to support you again and turn this experience into a better one. Thank you again for your patience and understanding!