Rating

5.0

feedback

395

Reviews

chart

#1,685

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    27%
  • Less than a month
    27%
  • Less than a year
    22%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service and quick response times. Many users highlighted the ease of setup and use, as well as the proactive and helpful support team. The app was commended for its user-friendly interface and seamless integration with Shopify stores. Customers appreciated the personalized assistance they received, with specific mentions of team members like Shashank, Jignesh, and Srajan for their outstanding support. Overall, the app was described as efficient, reliable, and essential for managing preorders and restock notifications.

Highlights

Exceptional customer service and quick response times
Ease of setup and use
Proactive and helpful support team
User-friendly interface and seamless integration with Shopify
Personalized assistance and outstanding support from team members like Shashank, Jignesh, and Srajan

Rating Breakdown

  • 5
    97% (385 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2026

Great app. I had some issues with customization on install; the team made ALL my requests happen with ease! Super happy with this app and the support!

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 27, 2026

the App works well, have only installed it, the support Team works with the speed of Light! Definitely recommend the App

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Shashank was quick, clear, and easy to work with. He checked our DNS records, confirmed everything had been set up correctly, and explained the process in simple terms. He also suggested adding a small bell icon to the “Notify me” button, implemented it straight away, and waited for my approval before closing the task. Communication was fast and professional throughout. No chasing, no confusion, just solid support and a good result. Very happy with the service and support from Peppyduck.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Do not waste your time with other back-in-stock apps. Most are either overpriced or lack real customization. This app is fairly priced and offers features others don’t, like showing a notify button without forcing customers to click an out-of-stock size first. On top of that the customer service is next level.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The App has worked great for our pre-order, and the customer service is incredible!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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