Rating

5.0

feedback

381

Reviews

chart

#1,650

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    27%
  • Less than a month
    27%
  • Less than a year
    22%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service and quick response times. Many users highlighted the ease of setup and use, as well as the proactive and helpful support team. The app was commended for its user-friendly interface and seamless integration with Shopify stores. Customers appreciated the personalized assistance they received, with specific mentions of team members like Shashank, Jignesh, and Srajan for their outstanding support. Overall, the app was described as efficient, reliable, and essential for managing preorders and restock notifications.

Highlights

Exceptional customer service and quick response times
Ease of setup and use
Proactive and helpful support team
User-friendly interface and seamless integration with Shopify
Personalized assistance and outstanding support from team members like Shashank, Jignesh, and Srajan

Rating Breakdown

  • 5
    97% (368 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (342)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 3, 2026

I needed help with setting up pre-order for the first time, and was assisted via chat immediately. This was great to have live support so I could post my pre-order special on social media right away. The app works as it should and there are exciting new features that get released soon. BONUS: After confirming that my pre-order was active, Shashank noticed the popup did not match my theme's color scheme and corrected it for me. WOW!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

The app and the customer service is exceptional. Any issues or concerns you have are immediately addressed and fixed as early as possible. Highly recommend to anyone looking to install an app like this.

Store

Sizeupp

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Super, équipe très réactive et orientée expérience client.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

awesome support!

Using app

17 minutes

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more