Rating

5.0

feedback

365

Reviews

chart

#1,647

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    27%
  • Less than a month
    28%
  • Less than a year
    22%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support and responsiveness of the support team. Many users highlighted the ease of use of the app and the proactive nature of the support in helping them set up and customize the features. The app was described as being helpful for managing preorders, back-in-stock notifications, and providing a seamless integration with Shopify stores. Users appreciated the human touch in the support provided and the dedication of the team in resolving any issues quickly and efficiently. Overall, the app was highly recommended for its functionality and the exceptional customer service it offers.

Highlights

Positive customer support and responsiveness
Ease of use and proactive support
Helpful for managing preorders and back-in-stock notifications
Seamless integration with Shopify stores
Human touch in customer service

Rating Breakdown

  • 5
    99% (360 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (335)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

This app is easy to set up and use, and the customer service is great. Their onboarding flow was extremely user-friendly and easy to navigate. I connected with Shashank during the setup process with a couple questions and he was friendly, helpful, and efficient. He addressed all of my questions promptly and implemented any requested changes super fast. Highly recommend this app!

Store

Daybird

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great App & service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Probably the best support I've had from a Shopify app vendor! We had a unique out-of-stock situation that the team came up with a solution for within a day. Many thanks to Shashank, Jignesh, and the team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Wow! What an app! Normally I go through a few apps before I find one that works. This one worked right out of the box! Shashank chimed into the chat within 3 minutes of me installing to ask if I needed help. I did, but to be honest, I could have figured it out on my own, just would have taken longer :). Highly recommended.

Using app

44 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Super snel en duidelijke communicatie!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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