Preorder, Back in stock Duck for Shopify

Preorder, Back in stock Duck

Create presales, backorders & 'notify me' restock waitlists
Rating
5.0
Feedback
511
Reviews
Chart
#1,109
Shopify

All reviews

5 / 5 Share
Sept. 4, 2026

Tanya was really helpful, thank you again !

Store Using app Total reviews Average rating
Kelton About 1 hour 1 5.0
5 / 5 Share
Sept. 3, 2026

It was pretty easy to get the preorder setup, but their friendly customer support was there the whole time pointing out where things were in the app or double checking that I had things set up correctly.

Store Using app Total reviews Average rating
Off The Page Games Store About 5 hours 2 4.5
Developer Reply

Thank you so much for taking the time to leave such a wonderful review, Joe!💖 It was an absolute pleasure assisting you and making sure everything was configured just right on your end. If you ever need anything else, please don't hesitate to reach out. We're always happy to help! -Tanya

5 / 5 Share
Sept. 3, 2026

Online customer support chat service was excellent ! I had an issue and was instructed very clearly and thoroughly every step to resolve the matter. Thank you so much.

Store Using app Total reviews Average rating
Joh Apparel 13 days 7 5.0
5 / 5 Share
Sept. 3, 2026

Good app, good customer service

Store Using app Total reviews Average rating
Top Of The Clops 5 days 3 5.0
Developer Reply

Thank you so much for the review, Katie!✨It was an absolute pleasure assisting you and making sure everything was configured just right on your end. If you ever need anything else, please don't hesitate to reach out. We're always happy to help! Thanks again for being so awesome to work with!🧡 Shashank & Tanya

5 / 5 Share
Sept. 3, 2026

Great app with excellent customer support We use this app primarily for the Preorder function, and it has been a great fit for what we need on our website. We did run into a couple of small issues, particularly with the Preorder button when switching between product variants, but the support team was incredibly helpful throughout the process. Their live support is responsive, approachable, and always willing to help. They took the time to understand the issue, worked with their development team to troubleshoot it, and followed up with us until the problem was resolved. Overall, we've had a very positive experience with Peppyduck. The app does what we need, and the level of customer support has been one of the biggest reasons we've been happy using it. I would definitely recommend giving it a try

Store Using app Total reviews Average rating
Blue Line 14 days 1 5.0
5 / 5 Share
Sept. 2, 2026

Was of great help in getting this set up on our site and for answering our questions!

Store Using app Total reviews Average rating
Birdie Balou 5 days 2 5.0
5 / 5 Share
Sept. 2, 2026

Super friendly and quick support!

Store Using app Total reviews Average rating
MoonMe 9 months 1 5.0
Developer Reply

Thank you so much, Siana! It was such a pleasure helping you. It means a lot to know that we could make things a little easier for you. We are always just a message away whenever you need us!🧡 -Tanya

5 / 5 Share
Sept. 1, 2026

Very good Support! Dealt with my question and got it fixed quickly!

Store Using app Total reviews Average rating
The Sign of the Arrow 26 days 1 5.0
5 / 5 Share
Aug. 31, 2026

Store Using app Total reviews Average rating
fullslang Over 1 year 7 5.0
Developer Reply

Thank you so much for the review, Habiba! We really appreciate your support. If you ever need anything, we're just a message away.🧡 -Tanya

5 / 5 Share
Aug. 30, 2026

Great customer service!

Store Using app Total reviews Average rating
ColdyCo About 2 hours 1 5.0
Developer Reply

Thank you so much for your kind words, Patrick. I love how you are helping people wake up to the microplastics crisis. We are grateful to be a small part of such a meaningful initiative. We are always here if you ever need help with anything.🩷 -Samriddhi

5 / 5 Share
Aug. 27, 2026

Easy to use & set up. Exceptional customer service and assistance. We don't do preorders often, but this one does the job easily!

Store Using app Total reviews Average rating
YIREH About 1 hour 5 5.0
5 / 5 Share
Aug. 27, 2026

Incredible customer service, super fast and very proactive!!

Store Using app Total reviews Average rating
Ready® 10 months 11 4.7
5 / 5 Share
Aug. 27, 2026

Easy to use, very intuitive. Support is very friendly and always looking for ways to help your experience and your customers'.

Store Using app Total reviews Average rating
Velia Sierra Design 9 months 7 4.6
5 / 5 Share
Aug. 26, 2026

Shashank was right there to help me set everything up. He worked through everything with me to get the ball rolling! I felt very taken care of! Thanks!!

Store Using app Total reviews Average rating
sweetiesmfg About 1 hour 1 5.0
5 / 5 Share
Aug. 25, 2026

Great app and excellent customer support! Their team actually reviewed my store, noticed a feature that could be improved, and reached out with a suggestion. They then improved the feature for me and made sure it worked well with my store. That extra effort was extremely helpful, and I really appreciate them taking the initiative to help. Highly recommend!

Store Using app Total reviews Average rating
Weekend Willie 8 days 1 5.0
5 / 5 Share
Aug. 25, 2026

Great support team and attention to details! Highly recommended.

Store Using app Total reviews Average rating
FITMENTEAM About 15 hours 1 5.0
Developer Reply

Thank you so much for your kind words, Yesenia. I'm glad you liked our design suggestions for the preorder button. We're genuinely grateful to be part of FITMENTEAM's wonderful journey. Please don't forget, we're always just a message away whenever you need anything at all. 🩷 -Samriddhi

5 / 5 Share
Aug. 24, 2026

Wonderful service. Tanya was more than helpful.

Store Using app Total reviews Average rating
Tweed About 1 year 2 5.0
5 / 5 Share
Aug. 21, 2026

Customer service is great and super responsive, and I'm happy with the level of customization offered on the free plan! Will update after a few months of use.

Store Using app Total reviews Average rating
MarshyNoodle About 19 hours 4 4.3
5 / 5 Share
Aug. 20, 2026

Great support. Fast, responsive, and helpful. App works well for my preorder needs.

Store Using app Total reviews Average rating
Wild Floridian 3 days 1 5.0
Developer Reply

Thank you so much for your kind words Ben. We are really grateful to be a part of your mission to help people learn more about gardening and nature. Please keep up the beautiful work you and Jacqueline are doing. We are always here if you ever need help with anything.🩷 -Samriddhi

5 / 5 Share
Aug. 19, 2026

Store Using app Total reviews Average rating
FURIA 11 months 3 5.0
Developer Reply

Muito obrigado pela avaliação! Agradecemos muito o seu apoio. Se precisar de qualquer coisa, estamos à disposição. Basta enviar uma mensagem.🧡 -Tanya

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